Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(14,808 Reviews)
Open Ratings Snapshot
Rating breakdown 14,808 reviews
5 Stars
10,180
4 Stars
2,424
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product. 
(
3,499 out of 4,528
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
3 out of 5
3
Good but flawed
on April 5, 2025
Posted by: dfish1608
from Portland, OR
Expertise:Intermediate
Verified Purchase:Yes
The buds sound great but for those of us with fat fingers they are not very user friendly I keep dropping them because they do not fit easily back into the case.
I would recommend this to a friend!
Design
2 out of 5
2
Value
4 out of 5
4
Response from Samsung USBy R&R Team, April 7, 2025
Hi Dfish1608! Thank you for sharing your feedback about the Galaxy Buds3 Pro. It’s great to see that you’re enjoying the sound quality. To make handling and storing the earbuds easier, you can insert each earbud into the case by aligning them with their respective slots and placing them gently until they lock into place magnetically. Ensuring the correct placement of the earbuds can help prevent them from slipping out of the case. Your insights are valuable and we hope to hear more from you in the future. For any questions or concerns, do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My new galaxy buds3 pro
on April 5, 2025
Posted by: GerardG2025
[This review was collected as part of a promotion.] The new Galaxy Buds represent a significant technological advancement. Their design is unique and aesthetically pleasing. The illumination features are particularly beneficial during nighttime activities like running. The earbuds provide a comfortable and secure fit. The noise cancellation is exceptionally effective in my demanding environment—a dance studio—allowing for undisturbed choreography even with loud music in adjacent rooms. The seamless integration with the Wear app is also noteworthy. While the ambient sound control functions are generally excellent, I observed a momentary hesitation in transitioning between quiet and noisy environments in an auditorium setting. Overall, I am highly satisfied. I look forward to testing the live translation feature, particularly given my location in the predominantly Hispanic city of El Paso, Texas.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 15, 2025
Thanks for sharing your positive feedback on the Galaxy Buds3 Pro, Gerard. The Galaxy Buds3 Pro combines innovation and design in a stylish way. The new Blade Lights improves visibility during nighttime activities like running. Their snug and comfortable fit makes them excellent for active use. The Adaptive Noise Control, which uses Galaxy AI, effectively cancels noise even in places like dance studios. You can easily connect them with the Galaxy Wearable app, which adds convenience. The Real-Time Interpreter feature is great for live translation in multilingual situations. Once again, we appreciate your insights! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Right bud don't connect and keep connection.
on April 5, 2025
Posted by: SamsungGR
[This review was collected as part of a promotion.] Only the left bud pro able to answer the call and keep connection.
The left side not.
Value
2 out of 5
2
Response from Samsung USBy R&R Team, April 7, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro. If only one bud is staying connected, you can try restarting them by placing both buds in the charging case, closing the lid, and waiting for the LED light to go out. Once the light is off, remove the buds and ensure they are properly synced. To sync the buds, touch and hold both touchpads for seven seconds while they are in the case. The LED light should flash green and then return to its original color. After this, reconnect the buds using your phone's Bluetooth settings. These steps should help restore full functionality. If this continues to be your experience, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
BEST EAR BUDS EVER!
on April 5, 2025
Posted by: Santista0088
[This review was collected as part of a promotion.] 10/10 sound quality!
9/10 battery life
9/10 comfortability
100% recommended!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 15, 2025
We appreciate your candid feedback, Santista. It sounds like you're really enjoying the Galaxy Buds3 Pro, and that's wonderful to hear. The sound quality seems to be a big highlight for you, and it's great that the battery life and comfort are also meeting your expectations. The Buds3 Pro are designed to make life easier, and it’s clear they’re doing just that for you. It’s nice to know you’d recommend them to others, which shows how much you value their performance. Thanks for sharing your experience once again. For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Not very secure fit n noise canceling isn't Great.
on April 5, 2025
Posted by: Mabzzzz
[This review was collected as part of a promotion.] The buds 3 pro are great sounding with awesome features, although I love the product, they could improve the noise canceling features and could do something about the ear fitting moldings, the extra buds they come with are not fitting properly, over all great, but over priced in my opinion.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, April 7, 2025
Thanks for sharing your experience with the Galaxy Buds3 Pro, Mabzzzz. It's great to see you're enjoying the sound quality and features the Buds3 Pro offers. Regarding your concerns with noise canceling, the Buds3 Pro offers multiple features, including Adaptive noise canceling, Active noise canceling, and Ambient sound. You can adjust the strength of Active noise canceling and the volume of Ambient sound using the Galaxy Wearable app to better suit your preferences. For the fit, selecting ear tips that match your ears is essential for comfort and features like ANC. Make sure to align the protruding part of the speaker with the groove in the ear tips and push them in until they click into place. You can also run the Earbud Fit Test in the Galaxy Wearable app to ensure the best fit. If this persists, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Sound, Excellent Battery, and Reliable Noise
on April 5, 2025
Posted by: Anonymous
from India
Verified Purchase:Yes
Great Sound, Excellent Battery, and Reliable Noise Cancellation!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Response from Samsung USBy R&R Team, May 16, 2025
Thank you for your wonderful review of the Galaxy Buds3 Pro, Chaitanya! It's great to know that you're enjoying the outstanding sound quality and reliable noise cancellation. The impressive battery life offers up to 26 hours of playtime per charge, with the possibility of extending it to 30 hours using a fully charged case, so you can enjoy your music without interruptions. Your feedback is truly appreciated, and if you have any more thoughts or questions, feel free to share them with us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Crystal clear sound with great ANC
on April 5, 2025
Posted by: Ashish
[This review was collected as part of a promotion.] I got the buds 3 pro during pre-order. The seamless integration with my Samsung devices is impressive. I use them for work calls when I walk my dog on Friday evenings and the sound quality is immaculate. The ANC cancels out any disturbance and I hear calls crystal clear. The microphone is good enough that it picks up my voice perfectly. The music with amazon music and tidal is excellent and the battery life is also amazing. Would definitely recommend.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great sound and quality
on April 5, 2025
Posted by: duby
from Texas
Expertise:Intermediate
Verified Purchase:Yes
Quality sound and great noise canceling ability. It's adaptive function is awesome allows background sound when turn off but ensures no background sound when turn on. Great device overall
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 30, 2025
Thank you for sharing your review of the Galaxy Buds3 Pro, Duby! It's great to see that you're enjoying the high-quality sound and effective noise-canceling capabilities. The automatic audio adjustments, such as Ambient Sound, Adaptive Sound, and Active Noise Canceling, are designed to enhance your listening experience, whether you’re listening to music or taking calls. We’re glad you’ve found value in the adaptive function. Remember, you can also manually enable these options through the Galaxy Wearable app for added customization. Your feedback is appreciated, and we’re committed to making your experience with the Galaxy Buds3 Pro as enjoyable as possible! For any concerns or questions, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
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