Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,808 Reviews)
Rating breakdown 14,808 reviews
5 Stars
10,180
4 Stars
2,424
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Great wireless earbuds
on April 5, 2025
Posted by: XYSpace
[This review was collected as part of a promotion.] I love the seamless connectivity with my other devices.
Value
5
Response from Samsung USBy R&R Team, May 16, 2025
Thank you for your feedback! It's great to see that you're enjoying the seamless connectivity with your other devices! With the Galaxy Buds3 Pro, you can effortlessly switch your sound between your Galaxy phone and your PC, making it perfect for listening to your favorite playlists or diving into an intense gaming session. The PC Auto Switch feature truly enhances your experience by allowing you to connect quickly, so you never miss a beat. We’re thrilled that you're taking advantage of these features! For any questions or concerns, be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
The sound quality is on next level .
on April 5, 2025
Posted by: Samsungfan30
[This review was collected as part of a promotion.] The superior audio quality creates a truly immersive cinematic experience; the AI-enhanced bass and sound further elevate these earbuds to perfection.
Value
5
Response from Samsung USBy R&R Team, May 16, 2025
It's great to hear from you! Thank you for sharing your review of the Galaxy Buds3 Pro. It’s wonderful to know that you’re enjoying the superior audio quality, as it really enhances the immersive experience. The AI-enhanced bass is crafted to bring your music to life, and we’re glad it resonated with you. If there are any specific features you love or any suggestions you have, we would love to hear more about your experience. For any questions or concerns, be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
2
Fit & comfort are terrible
on April 5, 2025
Posted by: SemperChaos
from New Hampshire
The sound and features are great. The battery life is... sad and short. The main reason for 2 stars is the fit. They wouldn't stay in my ears, and they ended up cutting the crus of helix part of my ear open, making them very painful to wear. I really tried everything to make these work, but I ended up getting the FEs instead (which fit wonderfully)!
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
1
Value
3
Response from Samsung USBy R&R Team, April 7, 2025
We appreciate you taking the time to share your detailed experience with the Galaxy Buds3 Pro. It’s great to see that you enjoyed the sound and features, but we noted your concerns about the fit and battery life. Wearing the earbuds properly is essential for comfort and stability. For the Galaxy Buds3 Pro, running the Earbud Fit Test in the Galaxy Wearable app can help optimize the fit. Adjusting the buds by gently twisting them to lock them in place and angling them until they feel secure can also make a difference. Be sure to check out the link attached for specific instructions to help you get the best fit. Your feedback is incredibly valuable, and we appreciate you taking the time to share your thoughts. We also appreciate you letting us know that the FEs have been a better fit for you. However, we hope that these tips help enhance your experience with the Buds3 Pro. For any questions or concerns, do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
This has been the best purchase ever
on April 5, 2025
Posted by: Goldfire
[This review was collected as part of a promotion.] I use the Samsung galaxy earbuds 3 pro for everything, working out, watching a movie, or just listening to music. These earbuds were the best purchase that I have ever done and it was worth every penny. The sound quality is the best, and the noice cancelation works miracles. Over all I am very happy with my purchase.
Value
5
Response from Samsung USBy R&R Team, May 16, 2025
Thank you so much for sharing your experience with the Galaxy Buds3 Pro! We're proud to see that they've become your go-to for workouts, movies, and music! The sound quality and noise cancellation truly set these buds apart, making every experience more immersive. It’s great to know that you feel they were worth every penny and that they’ve made such a positive impact on your daily routine. Your satisfaction means the world to us! If you ever have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Great earbuds and amazing sound
on April 5, 2025
Posted by: Tcut944
[This review was collected as part of a promotion.] I upgraded from the buds live and the difference is so clear. The sound is great and crystal clear
Value
5
Response from Samsung USBy R&R Team, May 16, 2025
Thank you so much for sharing your experience with the Galaxy Buds3 Pro! It’s fantastic to see that you’re enjoying the sound quality after upgrading from the Buds Live. The clarity and richness of the audio truly elevate the listening experience. Have you had a chance to explore AI features, such as voice commands? They really enhance convenience, allowing you to control your audio experience effortlessly. Plus, with adaptive noise control, you can tune out distractions and immerse yourself in your favorite tracks even more. For any questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Great sound
on April 5, 2025
Posted by: Dickie
[This review was collected as part of a promotion.] Easy and convenient to operate. Sounds great! Easy to control.
Value
5
Response from Samsung USBy R&R Team, May 16, 2025
Thank you so much for your feedback on the Galaxy Buds3 Pro, Dickie! We love to see that you find them easy and convenient to operate, as we designed them for a seamless user experience. The enhanced sound quality is something we’re particularly proud of, and it’s great to know you’re enjoying it! If you have any more thoughts or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Black and blue head phones
on April 5, 2025
Posted by: Jihijijiijjj
[This review was collected as part of a promotion.] I love thsrs head phones they will work good for you
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The sound is very clear, the case is scratch-resis
on April 5, 2025
Posted by: Haopham1964
[This review was collected as part of a promotion.] The sound is very clear, the case is scratch-resistant and has a nice design. Overall, I am very satisfied.
Value
5
Response from Samsung USBy R&R Team, May 16, 2025
Thank you for sharing your thoughts on the Galaxy Buds3 Pro, Haopham. We’re ecstatic to see that you’re enjoying the crystal clear sound quality and the stylish design. The scratch resistant case is designed to keep your buds looking great, so it’s wonderful to know you’re satisfied. Your feedback means a lot to us! If you ever have any questions or concerns, be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US