Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(14,808 Reviews)
Open Ratings Snapshot
Rating breakdown 14,808 reviews
5 Stars
10,180
4 Stars
2,424
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product. 
(
3,499 out of 4,528
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
Worth upgrading from the Buds2 Pro
on April 7, 2025
Posted by: Brent Q
from Dallas, Texas
Expertise:Intermediate
Verified Purchase:Yes
The sound quality, hand gestures and overall feel exceeded my expectations. I was hesitant to upgrade since I was comfortable with the Buds2 Pro, but the Buds3 Pro are much better. They also are less prone to falling out of the ears.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 8, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Bremt! We’re thrilled to see that the sound quality and overall feel exceeded your expectations. The enhancements we made, including improved audio clarity and deeper bass, were designed to provide an immersive listening experience, and it’s great to know you’ve noticed these upgrades. We understand that transitioning from the Buds2 Pro can be a big decision, but we're delighted to know that you found the Buds3 Pro to be a significant improvement. If you have any further thoughts or need assistance, don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best headphones yet
on April 6, 2025
Posted by: Jules
from Austin texas
Expertise:Expert
Had them for about 2 months got them the next day. They are amazing
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 14, 2025
Thank you so much for your thoughtful review, Jules! We're so pleased to see that you love your Galaxy Buds3 Pro and that they arrived so quickly. It’s great to know they’re exceeding your expectations! With their incredible sound quality and comfortable fit, we’re confident they’ll continue to enhance your audio experience. If you have any help or have any questions, please do not hesitate to reach out to us at Samsung Supprot. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great Features
on April 6, 2025
Posted by: Keekee
[This review was collected as part of a promotion.] I find it very convenient to use this device during my outdoor workouts. The ability to simply say "next song" while walking or trail running, without needing to manually change the song on my phone, is a wonderful feature.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, April 8, 2025
It's great to hear from you, KeeKee. It's great to see that you’re enjoying the Galaxy Buds3 Pro during your outdoor workouts. The voice control feature is designed to make moments like walking or trail running more seamless, letting you simply say “next song” to switch tracks without pulling out your phone. It’s clear how much convenience this adds to staying in your rhythm while on the move. If you have any questions or concerns, do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great battery life and nice display
on April 6, 2025
Posted by: Jope29
[This review was collected as part of a promotion.] Nice display and good battery life. Phone is nice and handles all tasks nicely and quickly.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 8, 2025
Thank you for sharing your thoughts on the Galaxy Buds3 Pro, Jope. We're thrilled to see you're enjoying them so far! The impressive playtime of up to 26 hours per charge or even 30 hours with the fully charged case allows you to enjoy your music, calls, and immersive experiences without interruptions. Whether you're working out, commuting, or just relaxing at home, the convenience of extended battery life makes a significant difference. If you have any more feedback or questions, feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my new buds
on April 6, 2025
Posted by: HarleenQuinzel
[This review was collected as part of a promotion.] Really easy to set up with my new Galaxy S25 Ultra. The audio is very clear and noise cancelationis fantastic. Love the easy tap/squeeze features to quickly turn it on/off.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 8, 2025
Thanks for reaching out, Harleen. It's great to hear about your positive experience with the Galaxy Buds3 Pro. We're glad to hear about the Buds3 Pro's seamless setup with your Galaxy S25 Ultra. The high-resolution audio ensures crystal-clear sound, while the Adaptive Noise Control powered by Galaxy AI delivers exceptional noise-canceling capabilities, allowing you to immerse yourself in your listening. The intuitive pinch controls make managing features like active noise cancellation incredibly convenient. Once again, we appreciate your feedback. If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Seamless integration
on April 6, 2025
Posted by: Kiltedthrower
[This review was collected as part of a promotion.] Great earbuds. Seamless pairing and very user friendly. Features are great and let you set many different settings. Would recommend. Noise cancelling is great as well. I wear this around huge engines and it does better than my ear plugs.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 8, 2025
Thank you so much for your thoughtful review of the Galaxy Buds3 Pro! We’re elated to see that you’re enjoying the seamless pairing and user-friendly experience. The versatility in settings truly allows for a personalized audio experience, and it's great to know you appreciate that. We take pride in the advanced noise-cancellation technology that the Galaxy Buds3 Pro offers, especially for environments with loud sounds, like near huge engines. It’s designed to help you focus on what you’re listening to without distractions. We’re glad they’ve outperformed your earplugs! Your recommendation means a lot to us and drives us to continually enhance our products. If you have any other feedback or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Junk!
on April 6, 2025
Posted by: SHL9
Expertise:Expert
I'm having so much issues with my buds pro and I sent it back to Samsung 3 times to get it repaire and still facing the same issue. It's very difficult to recommend anyone to buy this product.
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
3 out of 5
3
Response from Samsung USBy R&R Team, April 7, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Shl9. We appreciate you letting us know about the challenges you've faced, especially after sending them back multiple times for repairs. This is not the experience we want for our valued customers. We take pride in delivering quality products and outstanding support, and we recognize that we have not met expectations in your case. Your satisfaction is our top priority. We encourage you to reach out to us at Samsung Support directly so that we can work together to resolve this for you. Your feedback is important to us, and we aim to ensure you have a positive experience moving forward. Thank you for your patience, and we look forward to assisting you soon! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Product
on April 6, 2025
Posted by: Patplays3
[This review was collected as part of a promotion.] These new buds 3 pro are awesome they have very good sound cancelation and there comfy to wear they dont fall out easily, best part they have lights on the side, sound quality is also very good would recommend to someone to buy them.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 15, 2025
Thank you so much for your thoughtful review of the Galaxy Buds3 Pro, Pat! We're thrilled to see that you’re enjoying the excellent sound cancellation and that they’re comfortable to wear. We designed them with a secure fit in mind, perfect for long listening sessions without the worry of them falling out. The added blade lights on the sides are an innovative feature that enhances the overall experience, and we’re glad you appreciate them! It’s great to see that you find the sound quality impressive as well. Your recommendation means a lot to us, and we appreciate you sharing your positive feedback! We hope that you continue to enjoy your experience with the Buds3 Pro. If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
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