Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(14,808 Reviews)
Open Ratings Snapshot
Rating breakdown 14,808 reviews
5 Stars
10,180
4 Stars
2,424
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product. 
(
3,499 out of 4,528
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
Galaxy buds pro3
on April 9, 2025
Posted by: Gaudencia
from South Carolina
Expertise:Intermediate
Verified Purchase:Yes
Simply love them. They fit perfectly and the sound is good too.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 29, 2025
Thank you for your wonderful review, Gaudencia! We're more than happy to know that you love the Galaxy Buds3 Pro. With their perfect fit and impressive sound quality, they truly deliver an unparalleled experience. Imagine having your own personal theater. The 360-degree immersive sound makes you feel like you are right in the middle of the action. You can hear every detail clearly, transforming how you experience TV shows and movies. We are so glad you are enjoying that level of audio clarity! If you have any further feedback or questions, please be sure to share them with us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Wonderful trip 5
on April 9, 2025
Posted by: love2travel
this was a great trip and i would do it again and again
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Superb
on April 9, 2025
Posted by: Paul
Verified Purchase:Yes
Great fit and sound is crazy good and I'm deaf!!! I really enjoy the sound and the are so easy on the ears.
I would recommend this to a friend!
Response from Samsung USBy R&R Team, April 29, 2025
Thank you so much for your honest review, Paul! We’re elated to see that you’re enjoying the Galaxy Buds3 Pro. It’s fantastic that you find the sound quality so impressive. Our Adaptive Sound feature is designed to enhance audio clarity in various environments, making it easier for everyone to enjoy great sound. We’re also glad to know they are comfortable for you. The design ensures a secure fit, perfect for long listening sessions without feeling discomfort. We appreciate your feedback and are happy to know the Galaxy Buds3 Pro is meeting your needs! For any questions or if you need any assistance, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Why do they smell? Seriously...
on April 9, 2025
Posted by: Keith
from NY
Expertise:Intermediate
Verified Purchase:Yes
They work well, but there is a strong smell that does not dissipate over time.
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
4 out of 5
4
Design
3 out of 5
3
Value
3 out of 5
3
Response from Samsung USBy R&R Team, April 10, 2025
Thank you for sharing your feedback about the Galaxy Buds3 Pro, Keith. We noted your concerns regarding the buds possibly emanating some odor. The materials used in the Galaxy Buds3 Pro comply with strict international safety and environmental standards, and Samsung ensures extensive testing for wear, hazardous substances, skin safety, and toxicity. If you’re noticing a persistent smell, it may help to gently clean the earbuds and their tips with a lint-free, soft dry cloth soaked in clean water, then dry them thoroughly before use. Keeping the Galaxy Buds clean and dry can help maintain their condition and improve your overall experience. We appreciate your input and hope this helps! If this persists, please be sure to reach out to us at Samsung Support so that we can further assist you. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Good product
on April 9, 2025
Posted by: Kris
from Kingston, ny
Expertise:Intermediate
Verified Purchase:Yes
Great trade in options the sound quality is ok and they stay in your ears betrer
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
3 out of 5
3
Response from Samsung USBy R&R Team, May 14, 2025
Thank you for your review, Kris! We're thrilled to see that you found the Galaxy Buds3 Pro to be a great choice. The sound quality is definitely a standout feature, and we designed them to deliver an immersive audio experience with enhanced 2-way speakers. You can really feel the deep rumble of the bass while enjoying the clear, crisp highs of the trebles. We're glad they stay in your ears better as well. Comfort is key for those long listening sessions! For any questions or concerns, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Buds3 pro
on April 9, 2025
Posted by: Swoosh
from California
Verified Purchase:Yes
If you hold the buds on certain areas they screech very loudly. You can't hold them both in the same hand or they screech very loudly.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
3 out of 5
3
Design
2 out of 5
2
Value
2 out of 5
2
Response from Samsung USBy R&R Team, April 29, 2025
How's it going, Swoosh? Thank you for your review of the Galaxy Buds3 Pro! We really appreciate your feedback. It seems you might be experiencing sensitivity with the sub-microphone when using features like Active Noise Canceling, Adaptive Sound, or Ambient Sound. When these modes are enabled, the sound from the sub-microphone is adjusted, which can lead to unexpected noises if the area around it is touched or covered while you’re putting the earbuds on or adjusting them. To troubleshoot, we suggest keeping the area around the sub-microphone clear when handling your earbuds. This can help prevent any beeping or howling noises. We hope this enhances your experience with the Galaxy Buds3 Pro! For any other concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Poor fit, great sound
on April 9, 2025
Posted by: Kittycas
Expertise:Intermediate
The sound is fine as usual but the fit is terrible. I've tried different silicone sizes and it keeps falling out of my ear. I should've stayed with the previous model as that fit me better then these. They shouldn't have changed the design model.
Features
2 out of 5
2
Performance
2 out of 5
2
Design
1 out of 5
1
Value
2 out of 5
2
Response from Samsung USBy R&R Team, April 10, 2025
We appreciate you taking the time to share your thoughts on the Galaxy Buds3 Pro. The Buds3 Pro features a completely redesigned shape that aims to deliver a snug and comfortable fit while enhancing your audio experience. If you're facing challenges when it comes to getting the right fit, we recommend checking out the link attached for some tips. It’s clear that sound quality remains a strong point for the Galaxy Buds3 Pro, and we appreciate your honest input regarding the fit compared to the previous model. Thank you for taking the time to share your experience. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10003519/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Buy these
on April 9, 2025
Posted by: Tanya
Verified Purchase:Yes
These are the best headphones the sound is great and will blow your mind.
I would recommend this to a friend!
Response from Samsung USBy R&R Team, April 29, 2025
Thank you so much for sharing your thoughts on the Galaxy Buds3 Pro, Tanya! It's awesome to see that you’re enjoying them. The exceptional sound quality is one of the standout features, providing an immersive listening experience like never before. Don’t forget that the Galaxy Buds3 Pro comes equipped with adaptive AI features that automatically adjust the sound based on your environment. This ensures that you always hear your music or calls clearly, whether you’re in a busy setting or a quiet room. We appreciate your feedback and hope you continue to explore all the incredible capabilities these earbuds have to offer! We're proud to see that you think these are the best headphones. If you ever have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
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