Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,808 Reviews)
Rating breakdown 14,808 reviews
5 Stars
10,180
4 Stars
2,424
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Ray A
from Pennsylvania
Expertise:Intermediate
Verified Purchase:Yes
Excellent sound and perfect fit for me. Wish you had more options for sizes of ear bud tips though
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R Team, April 14, 2025
Thank you so much for your feedback, Ray! We're thrilled to know that you're enjoying the excellent sound quality and perfect fit of the Galaxy Buds3 Pro. We designed these buds to deliver an immersive audio experience, and it’s great to see that it’s resonating with you. We appreciate your suggestion about having more options for earbud tip sizes. We continuously strive to improve our products, and your input helps us enhance user satisfaction. Thanks again for sharing your thoughts, and we hope you continue to enjoy the fantastic features and sounds of your Galaxy Buds3 Pro! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Paola
from Miami, Florida
Expertise:Expert
Verified Purchase:Yes
Excellent headphones, comfortable, clear sound, practical to carry.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, April 29, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Paola! We love to see that these buds have met your expectations! One feature you might find particularly useful is the ability to enable Voice Detect, which activates Ambient Sound when you start speaking, allowing you to stay aware of your surroundings while still engaging in conversations. Additionally, the Siren Detect feature enhances your safety by automatically activating Ambient Sound when it detects a siren, helping you stay alert in busy environments. We hope these features enhance your listening experience even further! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from Texas
Expertise:Intermediate
Verified Purchase:Yes
I like them. Feels just like my Bose and sounds just like them aswell. A plus these have is that they are pinch and slide, so no more accidentally pausing or playing your music. All though when you put the sound all the way up and the song or video you are watching makes an S sound it crackles and can hurt. One feature these Buds don't have, is to activate noise canceling with only one ear bud in. You need to have both in in order to activate noise canceling.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Response from Samsung USBy R&R Team, April 29, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Jake! It's fantastic to see that you love the sound quality and the pinch and slide feature, which really makes it easy to control your listening experience without interruptions. Finding the right volume can enhance your overall enjoyment, and we appreciate your feedback on the sound clarity at high levels. Active Noise Canceling is designed to work with both earbuds in to create a complete seal around your ears. This design ensures you get the full benefit of noise cancellation and a more immersive listening experience. Also, don't forget about the incredible Galaxy AI features. With Live Translate, you can communicate in real-time across different languages, making every interaction smoother and more connected. Thank you again for your insights. We hope you continue to enjoy your Galaxy Buds3 Pro! For any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Survived 24 hours in the water
on April 10, 2025
Posted by: Johnnyonthespot
I've had my galaxy buds 3 pro for about 8 months and have been impressed by the blue tooth range, sound quality and call quality as well as their noise canceling abilities. 2 days ago I dropped one of them in a ditch full of water. Yesterday after about 24 hours, I found it in about 2 feet of water and retrieved it. I took it home and put it in a bag of rice for 20 hours and charged it back up and gave it a try. It still works great! I recommend these.
Response from Samsung USBy R&R Team, April 29, 2025
Thank you for sharing your experience with the Galaxy Buds 3 Pro, Johnny! We're thrilled to see that you've been impressed with their Bluetooth range, sound quality, and noise-canceling features. It's great to know that even after a challenging situation like that, your buds are still performing well. Our team designed these to last with an IP57 water-resistant rating, so it’s fantastic to hear firsthand how they've held up. We appreciate your recommendation and support! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: DLEE
from OHIO
Expertise:Intermediate
Verified Purchase:Yes
Works great but I find the mic is super loud. WHen I make social media vidoes, the mic is in the red for sure. I wish I could adjust that volume.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Tony H
from Georgia
Expertise:Intermediate
Verified Purchase:Yes
Strong durable case, fast charging, and phenomenal sound !
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, April 29, 2025
Thank you for your feedback on the Galaxy Buds3 Pro, Tony! We’re excited to see you find the sound quality phenomenal. The advanced audio technology of the Buds3 Pro really enhances the listening experience! We take pride in the durability of our products, ensuring they can withstand daily use. If you love the fast charging feature, you’ll appreciate how it helps you stay connected without missing a beat with up to 30 hours with a fully charged case. If you have any more thoughts or questions, feel free to share them with us at Samsung Support! -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Evel
Verified Purchase:Yes
the case can't be tracked, it's not charging properly.
Response from Samsung USBy R&R Team, April 10, 2025
It's great to hear from you, Evel. Thank you for sharing your feedback about the Buds3 Pro. The charging case is designed to work seamlessly with the earbuds, and it’s important to ensure the charging contacts are clean and free from sweat or debris, as this can affect charging. If the earbuds or case are not charging as expected, you should try cleaning the contacts and ensuring the earbuds are properly seated in the case. Additionally, if the charging case battery indicator light flashes red, it may indicate a concern, like water or foreign materials on the contacts, which should be cleaned before trying again. For further assistance, you can refer to the Galaxy Wearable app to check the battery status. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. Your feedback is valuable, and we appreciate you sharing your experience! If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: shang tsung
Verified Purchase:Yes
better than airpods works best with samsung phones
Written by a customer while visiting Samsung US