Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,808 Reviews)
Rating breakdown 14,808 reviews
5 Stars
10,180
4 Stars
2,424
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: G puro G
from Denver co
Verified Purchase:Yes
Noise Cancellation feature is the best.... works great when you listen to music while running and you can still hear your surroundings , so like a car near by...
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Response from Samsung USBy R&R Team, April 15, 2025
Thanks for taking the time to share your experience with the Buds3 Pro, G. We're glad to see that you're enjoying your buds so far, especially the Noise Cancellation feature. The Galaxy Buds3 Pro is a game-changer for anyone who loves staying active while enjoying music. The Adaptive Noise Control feature is perfect for keeping you immersed in your favorite tracks while still being aware of your surroundings, like hearing a car nearby when you're out running. The Buds3 Pro truly brings convenience and innovation together in a way that feels effortless. If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Steve
from Raleigh, NC
Expertise:Intermediate
Verified Purchase:Yes
Ear buds fall off easy from ears, not safe to do too use them while doing too much movement
No, I would not recommend this to a friend.
Value
3
Response from Samsung USBy R&R Team, April 15, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Steve! We completely understand your frustration with them falling out during movement. To get the best fit, we recommend starting by checking the ear tips that came with your earbuds. The Galaxy Buds3 Pro include various sizes, so it’s important to find the right size for your ears. A snug fit without any gaps will not only help keep them in place but also enhance your audio experience by preventing sound leaks. If you haven't done so yet, please refer to our guide on changing the ear tips. Once you have the right tips attached, it’s important to insert them correctly. Start by locating the directional markings on the bottom of each earbud—'L' for left and 'R' for right. Insert the right earbud with the 'R' facing towards you, and do the same for the left earbud, ensuring the 'L' is facing you. For optimal sound quality, angle the microphone slightly towards your mouth instead of letting it hang straight down. Finally, adjust the earbuds by rotating them forward or backward until they feel secure and comfortable in your ears. Additionally, we highly recommend using the earbud fit test in the Galaxy Wearable app. This feature will help confirm that you have the perfect fit for your earbuds. We hope these tips help enhance your experience with the Galaxy Buds3! If you have any more questions or need assistance, please feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Suresh
from Bentonville
Expertise:Intermediate
Verified Purchase:Yes
It is good but Noise canceling should be improved and sound quality should be improved
I would recommend this to a friend!
Features
3
Performance
3
Design
3
Value
3
Response from Samsung USBy R&R Team, April 14, 2025
Thank you for sharing your feedback about the Galaxy Buds3 Pro, Suresh. The Buds3 Pro features Adaptive Noise Control, which adjusts noise cancellation based on your surroundings, and enhanced two-way speakers with dual amplifiers for rich and immersive sound quality. Be sure to ensure the earbuds are worn correctly for optimal performance. Adjust the ear tips to fit securely in your ears, as this can impact both sound quality and noise cancellation. Your insights help highlight areas for potential refinement, and we appreciate you sharing your thoughts! If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from Miami, Florida
Expertise:Intermediate
Verified Purchase:Yes
Article with great excellence and hearing technology that exceeded all expectations
Written by a customer while visiting Samsung US
Posted by: Steven
from Chester VA
Expertise:Intermediate
Verified Purchase:Yes
These have been the best earbuds ive bought yet. I use them while driving with both windows down and 2 fans blowing in my face and the people on the other line are able to hear me clearly without hearing any of the noise i hear, crystal clear calls
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Response from Samsung USBy R&R Team, April 14, 2025
It's great to hear from you, Steven. We appreciate you sharing your experience with the Galaxy Buds3 Pro! It's great to see that you're enjoying their performance during calls, even in challenging environments. The Buds3 Pro features machine learning technology that minimizes background noise, ensuring your voice is heard clearly. Additionally, Bluetooth Super Wideband doubles the audio bandwidth for more natural-sounding speech, making calls crystal clear. Your feedback highlights the advanced capabilities of these earbuds, and we appreciate you sharing your thoughts! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Disappointed human
Verified Purchase:Yes
The earbuds stopped charging 3 weeks after I purchased them prior to taking a long Airline flight leaving me with no earbuds for my flight and had to take them on my time to a repair shop where it was going to take 5 days for a turnaround. They should have immediately fedexed me new earbuds and then taking the failed earbuds as a return given that they were only three weeks old prior to failure and then it became my problem. I'm not impressed
Response from Samsung USBy R&R Team, April 14, 2025
Thanks for sharing your experience with the Galaxy Buds3 Pro. It’s understandable how inconvenient it must have been to face challenges with charging, especially before your flight. To ensure proper charging, make sure the charging contacts on the earbuds and case are clean and free from debris. Using Samsung-approved chargers and USB Type-C cables is also recommended for maintaining optimal performance. Fully charging both the earbuds and the case before use can enhance their functionality. If the charging still doesn’t work as expected, visiting a Samsung Service Centre or an authorized service center is recommended. Samsung products are covered by a 12-month limited warranty against manufacturing defects, which may provide support in such situations. Thank you for sharing your thoughts and helping us identify areas for improvement. For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Fathom Unseen
from New Jersey
Expertise:Intermediate
Verified Purchase:Yes
Great upgrade from the Buds 2 Pro. Only downside is the case and ear buds are very very slippery!! Wish the case were made out of a more slip resistant material.
I would recommend this to a friend!
Response from Samsung USBy R&R Team, April 16, 2025
It's great to hear from you, Fathom. We really love to see that you're enjoying the upgrade to the Galaxy Buds3 Pro! The enhanced features and performance really make them stand out. As for the case and earbuds being slippery, the Galaxy Buds3 Pro are made with a polycarbonate body and aluminum speaker mesh, which contribute to their sleek design but can feel smooth to the touch. Your feedback about wanting a more slip-resistant material is valuable and we appreciate the suggestion. If you have any other concerns or questions, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Yileidis puga
from MIAMI FL
Verified Purchase:Yes
Muy lindos y elegantes se escuchan perfectos los mejores
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US