Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(14,808 Reviews)
Open Ratings Snapshot
Rating breakdown 14,808 reviews
5 Stars
10,180
4 Stars
2,424
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product. 
(
3,499 out of 4,528
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
1 out of 5
1
Ear fit sucks bring back bud pro 2 design
on May 12, 2025
Posted by: Jason DG
from New york, NY
Expertise:Expert
I'm a loyal Samsung customer. My phone, watch, TV, and tablets are all Samsung. I loved the Samsung Buds 2 pro. I had to replace them because of some cracking of the plastic shell on the left bud. I wasn't to sure about the new bud pro 3's because of the design to much like airpod. I was completely right the design sucks. The pro2's are perfect you forget that they're in your ear and they don't fall out. The pro3's suck they fall out easily and feel weird in the ear. Please bring back the pro 2 design for the next bud pro design. Would hate to have earbuds from a different company. Right ear bud doesn't charge needs a magnet or something to keep it connected.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
1 out of 5
1
Design
1 out of 5
1
Value
2 out of 5
2
Response from Samsung USBy R&R Team, April 28, 2025
Thank you for sharing your detailed feedback about the Galaxy Buds3 Pro, Jason. It's clear that you're a dedicated Samsung customer, and we truly value your loyalty and insights. The Galaxy Buds3 Pro is designed with a focus on innovation, featuring an upgraded polycarbonate body for durability and a design that incorporates Blade Lights for a sleek and modern look. While the design differs from the Buds2 Pro, it aims to provide a comfortable and secure fit with adjustable ear tips to suit various preferences. To enhance the fit of the Buds3 Pro, we recommend using the Earbud Fit Test available in the Galaxy Wearable app. This feature helps ensure the earbuds are positioned correctly and securely in your ears. Additionally, adjusting the angle of the earbuds or trying different ear tip sizes can improve comfort and stability. We understand that transitioning to a new design can take some getting used to, and we appreciate your honest feedback. For any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazingly great sound
on May 12, 2025
Posted by: Gary
Great product they sound amazing just wish the battery life was a little bit longer
Response from Samsung USBy R&R Team, May 12, 2025
We appreciate you taking the time to share your feedback on the Galaxy Buds3 Pro, Gary. We're pleased to see that you love the sound quality of your buds, but we can ensure you enjoy them. We understand that battery life is important, and while these buds provide up to 26 hours of playtime per charge and can extend up to 30 hours with a fully charged case, we want to help you make the most of that battery. To conserve battery power, try keeping your earbuds in the charging case when you're not using them, ensuring the cover is closed. Additionally, you can adjust notification settings using the Galaxy Wearable app on Android or the Galaxy Buds app on iOS to help manage battery life. We hope these tips enhance your experience even more! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very adaptive
on May 11, 2025
Posted by: Mike
Expertise:Expert
Verified Purchase:Yes
High quality sound, ear tips fit perfect for any ear size
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 12, 2025
Thank you for taking the time to share your honest thoughts on the Galaxy Buds3 Pro, Mike! It's wonderful to see that you're enjoying the high-quality sound and that the ear tips provide a perfect fit. The 360 audio is designed to create an immersive experience, making you feel like you’re right in the middle of the action when watching videos. We believe this feature truly elevates your audio experience, allowing you to hear vivid sound coming from all directions. We hope you continue to explore and enjoy everything the Buds3 Pro has to offer! If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fantastic Purchase
on May 11, 2025
Posted by: Thomas Baltes
from Massachusetts
Expertise:Expert
Verified Purchase:Yes
Perfect sound quality, comfort, battery life. Exactly what I expect from Samsung products. They are always on my person, in every situation. Especially for work.
I would recommend this to a friend!
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 12, 2025
Thank you for sharing your thoughts on the Galaxy Buds3 Pro, Thomas! We’re elated to see that you’re enjoying the perfect sound quality and comfort they offer. It's great to know they seamlessly fit into your daily life, especially for work. We designed these buds to provide exceptional battery life and an excellent audio experience, and it's rewarding to see that reflected in your experience. If you have any more feedback or questions, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
sounds great, charge isn't long enough
on May 11, 2025
Posted by: Jamie
from Pipersville, PA
Verified Purchase:Yes
The sound is amazing, I just wish that the charge on them lasted longer.
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, May 12, 2025
Thank you for sharing your thoughts on the Galaxy Buds3 Pro, Jamie! We're pleased to see that you're enjoying the amazing sound quality they provide. Regarding the battery life, we understand how important it is to have your earbuds last as long as you need them. The Galaxy Buds3 Pro offers up to 26 hours of playtime on a single charge! With the charging case fully powered, that can extend to an impressive 30 hours. To help you get the most out of your battery, I recommend a couple of tips. When you're not using them, be sure to store your earbuds in the charging case with the lid closed. Additionally, adjusting your notification settings in the Galaxy Wearable app (or in the Galaxy Buds app for iOS) can help conserve battery power. We're committed to providing the best experience possible, and we appreciate your feedback! For any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Broke in 2 months, Repair is priced too high.
on May 10, 2025
Posted by: William
from Hawaii
Expertise:Intermediate
I owned the product for approximately 2 months. Last week before my trip, my earbuds case was rained on and it stopped functioning. Samsung requested a large sum to replace or fix which is as close to the actual price of the product despite owning it for only 2 months. To make things worse, they required a reply within 1 day which i didn't make in time to reply.
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
1 out of 5
1
Design
4 out of 5
4
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 12, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, William. We understand how frustrating it can be to encounter challenges with your earbuds case, especially so soon after your purchase. This is certainly not the experience we aim to provide our customers. To better assist you, we encourage you to reach out to us at Samsung Support so we can gather more information and work towards a resolution. We want to remind you that our products are covered by a 12-month limited warranty against manufacturing defects in material and workmanship. Additionally, consider Samsung Care+ for eligible devices, which offers extended protection and extra support. Your feedback is important to us, and we look forward to helping you. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great earphones 👏
on May 10, 2025
Posted by: Joey r
Verified Purchase:Yes
Quality I'm material is good, noise isolation good, cool led lights, decent battery life
Response from Samsung USBy R&R Team, May 12, 2025
Hi Joey, Thank you for sharing your thoughts on the Galaxy Buds3 Pro! It's great to know that you appreciate the quality of the material and the excellent noise isolation. Our all-new design is indeed engineered for optimal sound, and we’re glad it’s resonating with you. The small, angled heads are specifically crafted to ensure a comfortable fit, enhancing your overall audio experience. And those Blade Lights? They’re designed to let you express yourself while enjoying your music or calls. It’s great to know that you’re enjoying these features along with the battery life! Thanks again for your feedback, and we hope you continue to enjoy your Galaxy Buds3 Pro! If you ever have any questions or concerns, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My review
on May 10, 2025
Posted by: Grey
from Ohio
Expertise:Intermediate
Verified Purchase:Yes
Good battery, noise canceling, good audio quality, good ear fit
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
3 out of 5
3
Value
4 out of 5
4
Response from Samsung USBy R&R Team, May 12, 2025
Hey Grey! Thank you for your review of the Galaxy Buds3 Pro! It’s great to see you appreciate the excellent audio quality and effective noise canceling, both designed to enhance your listening experience. We're also glad you find them comfortable to wear. Our goal was to create a design that accommodates various ear shapes for all-day use. With up to 26 hours of playtime on a single charge, and extending to 30 hours with the fully charged case, you can enjoy uninterrupted music whenever you want. Your feedback is truly appreciated! For any further questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
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