Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(14,808 Reviews)
Open Ratings Snapshot
Rating breakdown 14,808 reviews
5 Stars
10,180
4 Stars
2,424
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product. 
(
3,499 out of 4,528
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
Great earpods
on May 20, 2025
Posted by: EDD B
from California Sacramento
Expertise:Expert
Verified Purchase:Yes
Love it thank you so much. Great quality and sound
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 21, 2025
Thank you so much for your wonderful feedback about the Galaxy Buds3 Pro, Edd! We love to see that you’re loving their quality and sound. The advanced sound technology and adaptive noise cancellation truly make a difference, allowing you to immerse yourself in your music like never before. If you have any questions or concerns, be sure to reach out to us at Samsung Support! Your experience means a lot to us, and we’re here to support you when needed. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best earbuds I've had
on May 20, 2025
Posted by: Anonymous
Verified Purchase:Yes
It's really good, the sound quality is incredible and the noise canceling is amazing
Response from Samsung USBy R&R Team, May 21, 2025
Thank you for your feedback, Dafnel! It’s great to know you appreciate the incredible sound quality of the Galaxy Buds3 Pro. The Adaptive Active Noise Cancellation with Galaxy AI is specifically designed to enhance your listening experience by letting you immerse yourself in your music while remaining aware of your surroundings. We hope you continue to enjoy every detail of your experience! For any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Great Features, just not durable
on May 20, 2025
Posted by: Arturo E
from Arlington TX
Expertise:Intermediate
The earbuds 3 pro are great, but not great for active people. I love the quality, sound, and fit of the buds pro 3. However, I am tough on them. I take them biking, running, and to the gym. I've had a few rides where I hit a jump and have fallen. Probably landed on the case. I've had a few runs, when it starts raining on me. After a few tough exercise sessions, the buds slowly stopped working.
Then their support is terrible. Asking me to try all these things before they could help me. I've been on the chat with them for over an hour with no results.
Loved the devices, but just not durable.
Features
5 out of 5
5
Performance
1 out of 5
1
Design
5 out of 5
5
Value
3 out of 5
3
Response from Samsung USBy R&R Team, May 20, 2025
Thank you for sharing your experience with the Galaxy Buds 3 Pro, Arturo. It’s great to see that you appreciate the sound quality and fit! We understand how important durability is for an active lifestyle, especially when you're biking, running, and working out. It sounds like you've already tried some troubleshooting steps, and we’d love to help you further. Keep in mind that Samsung offers a 12-month limited warranty for any manufacturer defects. You can also consider Samsung Care+ for additional coverage and support on eligible devices. We urge you to reach out to us at Samsung Support so we can assist you and ensure your earbuds are performing at their best. Your experience matters to us, and we're here to help! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Hoping next generation come out.Soon
on May 19, 2025
Posted by: BiG EDD
from Bronx,New York
Expertise:Intermediate
Verified Purchase:Yes
I recommend it to everybody buy it. You won't regret it. The sound is good.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Response from Samsung USBy R&R Team, May 20, 2025
Thank you for your enthusiastic review of the Galaxy Buds3 Pro! We are thrilled to see your excitement for the next generation of our products. Your recommendation means a lot to us, and it’s always wonderful to hear our customers share their experiences. We take great pride in the enhanced sound quality, and it’s fantastic to know that it resonated with you. We hope you are enjoying every moment with your Buds3 Pro! If you have any questions or concerns, be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Clear sharp buds3
on May 19, 2025
Posted by: Rope Mrls
Verified Purchase:Yes
I love this one, clear sharp. Nice model, easy to wear.
I would recommend this to a friend!
Response from Samsung USBy R&R Team, May 20, 2025
Thank you for sharing your thoughts, Rope Mrls! We are genuinely excited to see that you love the Galaxy Buds3 Pro. The exceptional clarity and sharpness really enhance the listening experience. It's fantastic that you find them comfortable as well, as having that level of comfort is essential for fully enjoying music or taking calls for extended periods. The Voice Detect feature is impressive. It automatically switches between Active Noise Cancellation and Ambient modes. This enables you to remain aware of your surroundings while enjoying your audio seamlessly. We appreciate your feedback and are thrilled that you are enjoying everything the Buds3 Pro has to offer! For any questions or concerns, be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Poor Bluetooth connectivity for the price
on May 19, 2025
Posted by: Hello
Verified Purchase:Yes
When connected to Galaxy Book only plays out of right bud. Noice canceling is pretty good though.
Response from Samsung USBy R&R Team, May 19, 2025
We appreciate your sharing your experience with the Galaxy Buds3 Pro! We're glad to see that you're enjoying the noise-cancellation feature! Regarding the sound only playing from the right earbud, we recommend trying to reset the buds through the Wearable app, as this can often resolve connectivity concerns. Additionally, unpairing and then pairing the buds again should also help resolve this. If you continue to experience this after trying those steps, please don’t hesitate to reach out to Samsung Support for further assistance. We're here to help you get the most out of your Galaxy Buds! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy Buds3 Pro Silver
on May 19, 2025
Posted by: cppp
from Florida
Expertise:Expert
Verified Purchase:Yes
Purchased them for my wife and she Loves them and is very happy with them says the sound quality is amazing.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 20, 2025
Thank you so much for your feedback! We're more than happy to see that your wife loves the Galaxy Buds3 Pro. The amazing sound quality is a hallmark of these earbuds, thanks to the Samsung Seamless Codec. It ensures that the audio is compressed and encoded up to 24bit/96kHz, maintaining high-fidelity sound. This way, every intricate detail of the music is delivered just as it was intended in the recording studio. We’re glad she’s enjoying her experience. If you ever have any questions or concerns, be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Could Be Better
on May 19, 2025
Posted by: Mike
from Texas
Expertise:Intermediate
Verified Purchase:Yes
The sound quality is just as good as the Buds2 Pro with Ambient or ANC off. I still have significant white noise while using either mode. I actually really like the "pinch" functionality despite the airpod design. All in all, I would not suggest an upgrade if you already have the Buds2 Pro unless they are starting to fade in quality.
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
3 out of 5
3
Design
4 out of 5
4
Value
3 out of 5
3
Response from Samsung USBy R&R Team, May 19, 2025
Thank you for sharing your thoughts on the Galaxy Buds3 Pro, Mike! We’re glad to see you enjoy the sound quality and the pinch functionality! If you’re experiencing static noise, we recommend checking for updates on both your earbuds and the connected device to ensure you’re using the latest software. Restarting or resetting your earbuds can also help clear up any minor glitches. Check out the link attached for more detailed instructions on how to resolve this. We want you to have the best possible experience with the Buds3 Pro, so we hope these suggestions enhance your experience! If you have any further questions or need assistance, feel free to reach out to us at Samsung Support! -Kelvin
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Written by a customer while visiting Samsung US
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