Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,808 Reviews)
Rating breakdown 14,808 reviews
5 Stars
10,180
4 Stars
2,424
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: M C
from IL
Expertise:Expert
Verified Purchase:Yes
The fit is little uncomfortable compared to Buds 2 Pro. Battery life is not drastically different. Literally no improvements compared to Buds 2 Pro. Disappointed.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
3
Value
2
Response from Samsung USBy R&R Team, June 2, 2025
Thank you for sharing your thoughts on the Galaxy Buds3 Pro! We see that the fit might feel a bit uncomfortable compared to the Buds 2 Pro, and we truly appreciate your feedback on that. Comfort is important to us, and we’re continually working to enhance the user experience. We encourage you to try the fit test available in the Wearable app, which can help ensure you're getting the best seal and comfort. There are also additional tips provided with the buds that can enhance your overall experience. Regarding battery life, the Galaxy Buds3 Pro offers up to 26 hours of playtime per charge, which can be extended to 30 hours with a fully charged case. If you’re looking to maximize battery life, here are a couple of handy tips: make sure to keep them in the charging case with the lid closed when you’re not using them, and consider adjusting your notification settings through the Galaxy Wearable app to help conserve battery. Your satisfaction is important to us, and we hope these suggestions improve your experience with the Buds3 Pro. For any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3
Great features poor connection at times!
on May 31, 2025
Posted by: Taterhead82
[This review was collected as part of a promotion.] They are ok but not the best I've had! Distorted at times and have to keep disconnecting and connecting. They are too expensive to have these types of flaws!
Value
3
Response from Samsung USBy R&R Team, June 2, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro! We see that you may have some concerns about your buds and we're here to assist. Distorted sounds can sometimes occur due to a few factors. It's essential to ensure the earbuds are properly fitted, as a good seal is crucial for optimal sound quality. Also, check for any debris that might be affecting the audio quality. Ensuring your software is up to date is another important step, as it can enhance performance. Lastly, maintaining a strong Bluetooth connection between your buds and device can make a significant difference. We hope these tips help you get back to enjoying the fantastic sound quality that the Galaxy Buds3 Pro delivers! If there are any other questions or if this persists, please feel free to reach out to us at Samsung Support. -Kelvin .
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Written by a customer while visiting Samsung US
Posted by: Coldmandrake
from Harrington, Delaware
Expertise:Beginner
Verified Purchase:Yes
They're great. They're like the hearing aids I need and them some. Thank you.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
These are pretty amazing
on May 31, 2025
Posted by: Clayton
[This review was collected as part of a promotion.] Galaxy a.i buds 3 pro are a pretty good pair of earbuds
Value
5
Written by a customer while visiting Samsung US
Posted by: Steven
from Southern California
Expertise:Intermediate
Verified Purchase:Yes
I like the sound quality, but still have trouble keeping them in my ears.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The sound and isolation is very good!
on May 31, 2025
Posted by: Jupeterz
[This review was collected as part of a promotion.] I never had a reliable pair of earphones like these, always getting me through the day.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best yet
on May 31, 2025
Posted by: Gotawinner1
[This review was collected as part of a promotion.] I love these buds because their light weight, and sound great. I don't even have to take my phone out to do a lot of things with the buds. Play music, change songs, answer calls all with my voice.
Value
5
Written by a customer while visiting Samsung US
Posted by: Steve
from College Place, WA
Expertise:Intermediate
Verified Purchase:Yes
Took me a moment, but the ease of use for that headphones is really nice! Smooth glide up or down the handle to turn volume up and down and use of each earphone, to work changing songs or answering calls is real nice and the sound is wonderful and full. The case is real attractive and high end. Don't know how many charges you get with one full charge in the case. They have responded real well to the taps so far. They really look nice too.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US