Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,808 Reviews)
Rating breakdown 14,808 reviews
5 Stars
10,180
4 Stars
2,424
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
4
Decent headphones but some flaws
on June 4, 2025
Posted by: DDSforthebest
[This review was collected as part of a promotion.] The buds pro seem a bit quiet but it's also my first pair of noise cancelling headphones so that could be why. These also fall out of my ears which is not ideal. The last thing that annoys me is that when I touch the headphones it hangs up the call.
Otherwise I'm happy with the sound and quality of the buds.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best earbuds ever
on June 3, 2025
Posted by: skyrunnergtops
[This review was collected as part of a promotion.] The model is very nice, I like the dark matte color, the sound is quite good, the bass is excellent, in addition to the translation functions it makes it an excellent product.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Overall Solid
on June 3, 2025
Posted by: HebrewsAbundantLife
[This review was collected as part of a promotion.] The sound like past buds by samsing have been great and just keep improving. The active noise cancelation and transparency also drastically improved and sound way better. As for Galaxy AI there isn't much to say regarding the buds, they work like before with Assisstants.
Value
4
Response from Samsung USBy R&R Team, June 4, 2025
Thank you for sharing your thoughts on the Galaxy Buds3 Pro! It's great to see that you're enjoying the improved sound quality as well as the enhancements in active noise cancellation and transparency. We’re glad these features are elevating your listening experience. Your feedback on Galaxy AI and its functionality is appreciated, as it helps us continue to improve our products. If you have any concerns or questions, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Katie
from Hastings, Ny
Expertise:Intermediate
Verified Purchase:Yes
Great sound and extreme comfort. I love all the different settings as well. I can customize sound based on my age and whether or not i want any ambient noise!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, June 4, 2025
Thank you so much for your wonderful feedback on the Galaxy Buds3 Pro, Katie! We're excited to see that you're enjoying the combination of great sound and comfort. The ability to customize your audio experience based on your age and noise preferences is something we’re really proud of, as it allows for a more personalized listening experience with Adapt Sound. From phone calls to pumping up your morning workout with a new playlist, the Samsung Seamless Codec ensures you get high-quality streaming across all your devices, delivering up to 24-bit/96kHz audio. If you ever have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Stylish great sound
on June 3, 2025
Posted by: Markmayn
[This review was collected as part of a promotion.] Love the look and they fit secure in ear. Great sound and works seamlessly with samsung phone
Value
5
Written by a customer while visiting Samsung US
Posted by: Jera
from South Carolina
Expertise:Expert
Verified Purchase:Yes
It doesn't fit in the ear, keeps falling out. Battery does last long. I've bought cheaper earpods that last up to three days without charge and plenty usage. The sound quality is good. The pairing is good. I like the design. The features are really good as well.
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
5
Value
1
Response from Samsung USBy R&R Team, June 3, 2025
Thank you for sharing your thoughts on the Galaxy Buds3 Pro, Jera! It's great to know that you appreciate the sound quality, pairing, design, and groundbreaking features. For the fit concerns you mentioned, we provide different ear tip sizes to help users find the most secure and comfortable option. Adjusting the earbuds by rotating them slightly can also improve stability. Running the Earbud Fit Test in the Galaxy Wearable app can help determine the best fit for your ears. Regarding battery life, the Galaxy Buds3 Pro is designed to provide long listening sessions, and storing them in the charging case when not in use helps optimize performance. If you ever need to check the battery level, you can do so through the Galaxy Wearable app. Your feedback is valuable, and we appreciate you sharing your experience! If you ever need assistance, please be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
3
disconnect and connect
on June 3, 2025
Posted by: Smsnglover
from Oregon US
Expertise:Expert
I should give a 5 stars but, Love this buds, quality sound is great , mic works great, calls are clear and noise reduction is just great the only thing I am concern is about the disconnection after a call , I am a streamer guy so usually am using the buds to talk in live stream , but if I received a call during a streaming live the buds becomes crazy, connect and disconnect itself repetitive times until I disconnect and connect it again, is really annoying to have this problem I thought was my first buds but I purchased another one and have the same issue that needs to be fixed.
I would recommend this to a friend!
Features
5
Performance
1
Design
5
Value
3
Response from Samsung USBy R&R Team, June 3, 2025
Thanks for reaching out to us! We love to see that you're enjoying the sound quality, mic performance, and noise reduction of the Galaxy Buds3 Pro! These earbuds are designed to deliver an excellent audio experience, and it's fantastic that they are a great addition to your streaming setup. Since streaming is such an important part of how you use your Buds3 Pro, we understand how frustrating it can be when they disconnect after a call. To help maintain a stable connection, we recommend resetting your buds using the wearable app. This can refresh the connection and improve stability. Additionally, ensuring that your earbuds and mobile device are running the latest software updates can help optimize performance. If the experience continues, please be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Air pods of the future are here now!
on June 3, 2025
Posted by: ShimmiNYC
[This review was collected as part of a promotion.] Live translation is super fire. I speak Google! Understanding many different languages in NYC is clutch. I'm no longer an outsider in any sub country I go...
Value
5
Written by a customer while visiting Samsung US