Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(14,808 Reviews)
Open Ratings Snapshot
Rating breakdown 14,808 reviews
5 Stars
10,180
4 Stars
2,424
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product. 
(
3,499 out of 4,528
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
Earbuds
on June 6, 2025
Posted by: Anonymous
from New York city
Expertise:Expert
Verified Purchase:Yes
I lost my left ear bud😪 the comfort is decent at best. Sound is great.
I would recommend this to a friend!
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Earbuds
on June 6, 2025
Posted by: Minnie
Expertise:Intermediate
Verified Purchase:Yes
Works well, didn't have feedback and the other party sounds clear
I would recommend this to a friend!
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Fit
on June 6, 2025
Posted by: Not important
from Chicago
Expertise:Beginner
Verified Purchase:Yes
My left ear piece works great. The fitment of my right ear piece is not working. The quality is great. It auto connected to phone easily.
I would recommend this to a friend!
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 6, 2025
We appreciate you taking the time to share your feedback on the Galaxy Buds3 Pro. We always look forward to hearing from our customers. We understand you are having some challenges finding the right fit for your buds. We encourage you to explore options like trying out the different-sized bud tips included with your device. Additionally, you can use the fit test available in the Wearable app to help ensure a better fit. If you have any further questions or concerns, please feel free to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10003519/ (how to wear your buds)
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great product
on June 6, 2025
Posted by: Pinkylee
[This review was collected as part of a promotion.] Use for all of the above.i use for work and for play. I love the product.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 6, 2025
Thank you for your review of the Galaxy Buds3 Pro! It’s wonderful to know that you love using them for both work and play. With our first-ever independently controlled woofer and tweeter, the Galaxy Buds3 Pro provide an immersive sound experience that truly enhances every moment, whether you’re enjoying music or participating in conference calls. Your feedback is valuable to us, and we appreciate you being a part of the Samsung community! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Finally Enjoy Using Earbuds
on June 5, 2025
Posted by: Rick
from San Diego, California
Expertise:Expert
Verified Purchase:Yes
I've tried multiple headphones and usually find something that could be better including previous generations. These work perfectly, fit perfectly and can't find any complaints.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 6, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Rick! We’re exhilarated to see that you find the fit and performance to be perfect. With features like Adaptive Sound and an impressive battery life, we designed these earbuds to elevate your listening experience. If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Samsung buds pro 3 to tie it all together.
on June 5, 2025
Posted by: Mingus
[This review was collected as part of a promotion.] The galaxy buds pro 3 have some really appealing features that brought me into the future of wireless earbuds. The ambient option, ANC, and multipoint connection through the Samsung world is a bonus.
I use my buds pro 3 to switch seamlessly between my phone to my Tab s10 Ultra, and back again when I hit the streets.
Being able to not only control these buds pro 3 with a few clicks on the stem, but through my watch 7 ultra as my phone is back in my office, who could ask for more? Oh wait, I can with voice commands.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, June 6, 2025
Thank you for your feedback, Mingus! It’s great to know you’re enjoying the Galaxy Buds Pro3 and its impressive features like ambient sound and ANC. Seamlessly switching between your devices with multipoint connectivity is exactly what we aimed for! We love that you can control your buds from your Watch7 Ultra and use voice commands as well. Once again, we appreciate your feedback. For any questions or concerns, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
They work ok.
on June 5, 2025
Posted by: kyled911
[This review was collected as part of a promotion.] They work ok. I have a pair samsung won't replace but can't seem to fix. The noise cancelling goes out sometimes. Galaxy AI sucks.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, June 6, 2025
Thank you for sharing your thoughts on the Galaxy Buds3 Pro. It’s important to us that you have a great audio experience. The noise-canceling feature is designed to really enhance your listening, and we want to ensure you’re able to enjoy that fully. We also appreciate your feedback on Galaxy AI as well. Please reach out to us at Samsung Support so we can gather more details and assist you further. Your satisfaction is our priority! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Couple of downsides
on June 5, 2025
Posted by: Anonymous
from Dayton ohio
Expertise:Intermediate
Can't use these to work our because it detects the smallest bit of moisture. The battery life sucks. Honestly the ones before this generation was better
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
5 out of 5
5
Design
3 out of 5
3
Value
2 out of 5
2
Response from Samsung USBy R&R Team, June 6, 2025
Thank you for sharing your thoughts on the Galaxy Buds3 Pro, Kev! We hate to see that you’ve had some concerns with moisture detection and battery life. For cleaning, it’s important to regularly check your earbuds for any moisture or debris that might interfere with performance. A quick wipe can make a big difference! As for battery life, there are a few easy adjustments you can make to help extend it. Please make sure to store your earbuds in their charging case when you’re not using them, and keep the cover closed to conserve power. Additionally, you can adjust your notification settings through the Galaxy Wearable app on your phone (or the Galaxy Buds app if you’re using iOS) to optimize battery use. If you continue to experience moisture detection, we recommend having a technician take a look at them. If you need further assistance, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
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