Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(14,808 Reviews)
Open Ratings Snapshot
Rating breakdown 14,808 reviews
5 Stars
10,180
4 Stars
2,424
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product. 
(
3,499 out of 4,528
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
2 out of 5
2
Galaxy Buds3 Pro Silver
on June 13, 2025
Posted by: Flanny
from Kansas City
Expertise:Expert
Verified Purchase:Yes
They don't stay in my ears. The pinch feature pushes the bud out of my ear. there is a clicking sound when the adaptive noise cancelling is on. The audio quality is better than most as well as the noise cancelling.
Performance
4 out of 5
4
Design
2 out of 5
2
Value
3 out of 5
3
Response from Samsung USBy R&R Team, June 13, 2025
Thank you so much for sharing your experience with the Galaxy Buds3 Pro, Flanny! We’re glad to hear that you appreciate the audio quality and effective noise cancelling. We understand your frustration with the fit and the clicking sound when using the adaptive noise cancellation feature. If you’re experiencing static noises with your earbuds, it might help to check for updates on both your earbuds and the connected device to ensure everything is running on the latest software. Restarting or resetting your earbuds can often resolve minor issues, too. Regarding the fit, we completely agree that it’s important for your earbuds to stay comfortably in place. We’ll be providing a link soon with helpful tips on achieving the best fit to enhance your experience. Your feedback is invaluable, and we’re here to ensure you have the best experience with your Galaxy Buds3 Pro! For any questions or concerns, be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10003519/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
The product is great
on June 13, 2025
Posted by: Kp3gmf
[This review was collected as part of a promotion.] The only complain about it is i wish it was louder other than that the sound is amazing
Value
4 out of 5
4
Response from Samsung USBy R&R Team, June 13, 2025
Thank you so much for sharing your feedback about the Galaxy Buds3 Pro! We're thrilled to see that you're enjoying the amazing sound quality. We understand that you'd like them to be louder, and that's understandable! Have you had a chance to explore the equalizer settings in the wearable app? It allows you to customize the audio to your liking, which might help enhance your listening experience. If you have any more questions or need assistance, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome Ear Buds!
on June 13, 2025
Posted by: jcap8856
[This review was collected as part of a promotion.] I really enjoy these ear buds, they fit so comfortable and the noise cancelling is also extremely good. The audio quality in the music or videos I listen to are also excellent!
By far my favorite ear buds on the market! Well done Samsung!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 13, 2025
Thank you so much for your amazing feedback on the Galaxy Buds3 Pro! We're exhilarated to see that you find them comfortable and that the noise cancellation exceeds your expectations. It’s great to know you're enjoying the excellent audio quality for both music and videos and that these earbuds provide an immersive experience. If you ever have any questions or need assistance, please don’t hesitate to reach out to us at Samsung Support. Your satisfaction means a lot to us and we’re here to help! -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy 3 Pro Earbuds
on June 13, 2025
Posted by: TheRob
[This review was collected as part of a promotion.] I love using my galaxy 3 pro earbuds! They look really cool. They fit. Well, I love using the AI app with them they respond as soon as I'm done talking. I can hear everything when I have the ambient noise on or off. There's just a really great set of earbuds, and i'm probably gonna get another pair of soon, just so I can have one for work.And one for play!!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 13, 2025
Thank you so much for your amazing review of the Galaxy Buds3 Pro, Rob! We're excited to see that you love their cool design and comfortable fit. It’s awesome to see that the AI features enhance your experience by responding instantly. The ability to hear everything clearly with the ambient noise feature truly sets these buds apart. We’re excited that you're thinking about getting another pair! Having one for work and one for play sounds perfect! For any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Yes, there worth the money. Amazing sound quality!
on June 12, 2025
Posted by: Micklepickle
[This review was collected as part of a promotion.] My first experience with my new s25ultra was with shy little girl asking me about Samsung AI. Since that day we replay our games and include AI in them as well. Nice job Samsung.
I
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 13, 2025
Thank you so much for sharing your thoughts on the Galaxy Buds3 Pro. It’s wonderful to know that you’re enjoying your experience with them. The immersive sound quality and comfortable fit are designed to boost your listening experience whether you’re on a call or immersed in your favorite playlist. We also love that you appreciate the other features, like active noise cancellation. It’s all about creating your own personal sound oasis. Your feedback helps us continue to innovate. If you ever have any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Comfort and noise cancellation
on June 12, 2025
Posted by: Rahu1lovesgadgetz
[This review was collected as part of a promotion.] I use my buds 3 pro for working, working out, watching videos, listening to songs and such. I especially love the noise cancellation feature and how I can control galaxy AI from my buds. My work place is a bit noisy environment, ever since I purchased buds 3 pro my focus and productivity has drastically increased. I love the seamless integration with my s24 ultra. I've tried many products before, but this has been one of the best ear buds I've ever used.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 12, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro! It’s wonderful to see how they've improved your focus and productivity in a noisy work environment, especially when paired with your Galaxy S24 Ultra. The Adaptive Noise Control powered by Galaxy AI ensures that you can stay focused on your tasks while filtering out distractions. Additionally, the ability to control Galaxy AI directly from your earbuds adds convenience, making interactions smoother and more instinctive. Your feedback highlights the strengths of the Buds3 Pro, and we appreciate you taking the time to share your thoughts! If you have any questions or concerns, please reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Worst iteration of galaxy bus yet
on June 12, 2025
Posted by: IanA
from Richmond, VA
Expertise:Expert
Worst set of galaxy bus I've owned. Shape itself doesn't fit well I ears and only set I've had that seems to constantly fall out
Touch controls on slanted surface is garbage and basically requires you uncomfortably push them into your ears to get the controls to engage
Constant issues with on a single ear bud charging.
Features
4 out of 5
4
Performance
2 out of 5
2
Design
1 out of 5
1
Value
2 out of 5
2
Response from Samsung USBy R&R Team, June 12, 2025
Hi Ian! Thanks for taking the time to share your feedback with us. We hate to see that your experience with the Galaxy Buds3 Pro hasn't gone as expected so far. It’s important to us that you have a comfortable fit and an enjoyable listening experience. We highly recommend checking out our detailed guide for finding the best fit with your earbuds. This can really make a difference! You can find those tips in the link attached. Regarding the charging with one of your earbuds, please ensure that you’re using the original charger that came with your Buds. A quick check and clean of the charging contacts can also help improve the situation. If this continues, please be sure to reach out to us at Samsung Support. Thank you for sharing your feedback, and we hope to help you have a better experience with your Galaxy Buds! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10003519/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
They are fine
on June 12, 2025
Posted by: Jenn
Verified Purchase:Yes
They are fine. Loved my bud2’s a little more. I don’t care for the piece that hangs down from my ears and the others were easier to use as well. Still like these however.
Response from Samsung USBy R&R Team, June 12, 2025
It's great to hear from you, Jenn. We appreciate you taking the time to share your thoughts on the Galaxy Buds3 Pro! It’s great to see that you still like them, even though you preferred the Buds2. The new design of the Buds3 Pro introduces a blade-style shape that enhances touch controls and provides a unique look. The Adaptive Equalizer with Galaxy AI ensures that sound is optimized based on how the earbuds sit in your ears, delivering a tailored listening experience. Your feedback is valuable, and we appreciate you taking the time to share your experience! If you ever have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Showing 5769-5776 of 14807 results 
<< 1 ... 720 721 722 723 724 ... 1851 >>