Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,808 Reviews)
Rating breakdown 14,808 reviews
5 Stars
10,180
4 Stars
2,424
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Best ear buds by far
on June 13, 2025
Posted by: LovegalaxyAI0420
[This review was collected as part of a promotion.] These buds have great noise and the Galaxy Ai is amazing from ear buds to phone. The fit is amazing. When I'm at work I can listen to one ear bid well I'm working and they stay in my ear well I'm running around my store making food.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Durability and performance
on June 13, 2025
Posted by: JrMustang
[This review was collected as part of a promotion.] I use my Galaxy Buds3 Pro to listen to my favorite music while I'm working, doing chores around my house, taking a walk, outside work like yardwork, or washing vehicles. I was washing my car and like always listening to my music from my Samsung phone on my Buds3 Pro and I had to grab my sunglasses off my face because I had soap suds on them and one of my Buds3 Pro dropped from my ear into my soap water pail. I urgently was swimming my hands in the pail trying to find my Buds3 Pro, thinking its not going to be good, I just ruined one of my Buds. After locating it under water and soap suds, I shook it a few times to remove the suds and excess water, put back into my ear and it worked and just as good as before, amazing piece of electronics. Thanks Samsung
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Sound Quality
on June 13, 2025
Posted by: IL0veSamusun9
[This review was collected as part of a promotion.] The Galaxy Buds3 Pro are amazing. The sound quality are super. Crystal clear sound with no static or drop calls when using them to answer calls. When using them as headphones they are great. Sound comes through very clear. I use them while I watch YouTube, Netflix or TikTok. Whatever you use them for you won't be disappointed. They also fit nicely in your ears with no discomfort. I love my buds!
Value
5
Written by a customer while visiting Samsung US
Posted by: Lucky
from San Francisco
Expertise:Expert
Verified Purchase:Yes
Worsted experience ever battery time less than hour plus nose issues and also sound ain't clear
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
3
Value
1
Response from Samsung USBy R&R Team, June 13, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Lucky! We see that you may have some concerns, and we're here to help. For battery life concerns, ensuring the earbuds are fully charged before use and storing them in the charging case when not in use can help increase your battery life. If the battery drains faster than expected, checking for software updates through the Galaxy Wearable app ensures the latest optimizations are applied. If sound clarity is affected, adjusting the Equalizer settings in the Galaxy Wearable app can help enhance the listening experience. Additionally, cleaning the microphone hole, speaker, and air duct with a clean, dry, and soft brush or cotton swabs may improve audio quality. Your feedback is valuable, and we appreciate you taking the time to share your experience! If further assistance is needed, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4
really cool product, but fall off often
on June 13, 2025
Posted by: Yiiiiii
[This review was collected as part of a promotion.] I’ve been using the Samsung Buds 3 Pro for a few weeks now, and there’s a lot to love—especially the AI features and the LED light. The AI-powered noise cancellation and smart ambient mode feel incredibly intuitive, adapting to my environment almost seamlessly. The LED light is a surprisingly useful touch—not just aesthetic, but also functional when locating them or checking status at a glance.
That said, the fit has been a recurring frustration. Despite trying all the different ear tip sizes, they just don’t stay in securely. Whether I’m walking or just shifting my head, they tend to slip out, which makes them hard to trust for workouts or even casual wear. It's a real letdown, especially considering how advanced and premium the rest of the experience feels.
If Samsung could improve the fit in future iterations, these would be near perfect. For now, I love the tech, but the comfort and security aren’t quite there yet.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound and features
on June 13, 2025
Posted by: TonyT00
[This review was collected as part of a promotion.] Love the bass and all the tech. from AI to neck stretch reminders
Value
5
Response from Samsung USBy R&R Team, June 13, 2025
Thank you so much for your feedback on the Galaxy Buds3 Pro, Tony! We're thrilled to see that you're enjoying the incredible sound quality and technology features. We love to see that the integration of advanced AI has enhanced your listening experience. Neck stretch reminders are a great way to keep you feeling comfortable while enjoying your music or calls. If you have any questions or need assistance, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Very good clarity.
on June 13, 2025
Posted by: Jdbuds
[This review was collected as part of a promotion.] The Glaxy AI is such a convenient help to record my training sessions for my jobsite.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great set of buds
on June 13, 2025
Posted by: DaveMcD
[This review was collected as part of a promotion.] Invested in these a few months ago. Cost was a little on the expensive side but never once do I regret the purchase. I wear these on my commute and when I travel and they are fantastic. The AI with the use of adaptive sound is a game changer.
Value
5
Response from Samsung USBy R&R Team, June 13, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Dave. It’s great to know that you enjoy using them during your commute and travels! We're glad you find the adaptive sound feature to be a game changer. We designed it to enhance your listening experience in any environment. We hope you continue to love your buds. If you have any questions or need assistance, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US