Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(14,808 Reviews)
Open Ratings Snapshot
Rating breakdown 14,808 reviews
5 Stars
10,180
4 Stars
2,424
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product. 
(
3,499 out of 4,528
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
Bud Features
on June 16, 2025
Posted by: CANIT79
[This review was collected as part of a promotion.] I gotta say, I'm quite impressed. I appreciate the long hours and how well it connects. Not to mention, the Galaxy AI is quite nice! The way how the noise canceling feature is effective and that using the translation feature is very responsive and quick!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Noise cancelling.
on June 16, 2025
Posted by: Dong Won
from Atlanta, GA
Expertise:Intermediate
Verified Purchase:Yes
The noise cancelling is very good, but not as good as I expected.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 16, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Dong! We're glad to see that you found the noise cancellation effective. If you're looking to enhance that experience, we recommend trying out different earbud tips to find the best fit. A proper seal can significantly improve the active noise cancellation. Also, make sure both your Buds and the connected device are updated to the latest software version, as this can also enhance performance. We hope these tips enhance your experience with the ANC feature. If you have any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing Sound!
on June 16, 2025
Posted by: Galaxypro
[This review was collected as part of a promotion.] These Galaxy Buds sound are better than the pro2...the only complaint is can be easy to fall out of your ears sometimes over the pro2. The Galaxy AI with the live language translation works very well!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 16, 2025
Thanks for taking the time to share your candid feedback on the Galaxy Buds3 Pro! It's great to know that you see the immense improvements that we've made with this new iteration, especially with features like Live translation. We also see that you may be having some challenges keeping your buds in place while wearing them. We encourage you to check out the link attached for options to help you get the best fit. If you need any further assistance or have any questions, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10003519/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has excellent sound quality , durable
on June 16, 2025
Posted by: Albe7300
[This review was collected as part of a promotion.] Excellent surround sound , noise reduction when playing , watching movies , videos among others , perfect Galaxi AI .
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 16, 2025
We appreciate your feedback on the Galaxy Buds3 Pro, Albe. Your feedback is invaluable to us. We love to see that you're enjoying the excellent 360 sound quality and ANC feature. It's great to see that you use them to watch movies and videos and that the Galaxy AI has been perfect for you. We hope you continue to enjoy your experience with your buds. If you ever have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Very good
on June 16, 2025
Posted by: Residence25
[This review was collected as part of a promotion.] It's ok I have bubs jbl they are very good I want to buy more
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
The Samsung ear buds have interference when on a
on June 16, 2025
Posted by: 72951rm
[This review was collected as part of a promotion.] When on a phone call it is not clear it will backfeed I would rather have a wired up device I want to know about the dangers and risk of brain damage of using Samsung wireless sevices
Value
2 out of 5
2
Response from Samsung USBy R&R Team, June 16, 2025
Thank you for sharing your thoughts about the Galaxy Buds3 Pro! We truly appreciate your feedback, as it helps us understand our users' experiences better. We want to make sure that you're having the best possible experience with your Galaxy Buds3 Pro, so we’d love to gather some additional information about your concerns. Please reach out to us at Samsung Support, and we’ll be more than happy to assist you further. Your satisfaction is our priority, and we look forward to hearing from you. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great sounds quality
on June 16, 2025
Posted by: AlphonsoLobos
[This review was collected as part of a promotion.] I use my earbuds to picking up the phone, and with the AI technology it has, I don't have to grab my phone for that, even though I don't really need to, cause I can use some of the principal Bixby's options wich is kinda useful. With the wireless charging system I don't have to take care of connecting to the charger, just placed in the charger, I love it!!!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 16, 2025
Hi Alphonso! Thank you for sharing your thoughts about the Galaxy Buds3 Pro. It's great to see that you're enjoying the convenience of answering calls without having to reach for your phone. We designed those AI features to enhance your experience, and it’s great to know they’re working well for you! The wireless charging feature is definitely a game-changer, allowing you to place the buds on the charger pad without any hassle. Your feedback means a lot to us, and we're thrilled that the buds are making your life a little easier. If you have any questions or concerns, please don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
not all functions work
on June 16, 2025
Posted by: Dmytro
from TX
Verified Purchase:Yes
I can't connect the voice translator. But it is in the advertisement!!!
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Response from Samsung USBy R&R Team, June 16, 2025
Thanks for sharing your experience with the Galaxy Buds3 Pro, Dmytro! We understand that you may be experiencing some challenges trying to use the live translation feature. We want to assure you that these buds are designed to enhance your communication, especially with the incredible live translation feature powered by Galaxy AI. To help you, we provided a link below with step-by-step instructions on how to use the Interpreter app. With this feature, you'll be able to listen to real-time conversations or lectures in different languages and receive instant translations directly through your earbuds. Additionally, you'll receive a text transcript along with the audio translation to make it easier to follow along. If you have any other questions or need further assistance, feel free to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10003613/#:~:text=Tap%20Listening%20mode%20(the%20single,Buds3%20or%20Galaxy%20Buds3%20Pro.
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Written by a customer while visiting Samsung US
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