Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(14,808 Reviews)
Open Ratings Snapshot
Rating breakdown 14,808 reviews
5 Stars
10,180
4 Stars
2,424
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product. 
(
3,499 out of 4,528
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
4 out of 5
4
Buds 3 pro
on June 18, 2025
Posted by: JustJoshing
[This review was collected as part of a promotion.] The AI is great., knows when to switch over calls and music
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great sound and stylish
on June 18, 2025
Posted by: Ivonne
[This review was collected as part of a promotion.] I love the sound on this buds the color and stylish
Value
4 out of 5
4
Response from Samsung USBy R&R Team, June 18, 2025
Thank you for sharing your thoughts on the Galaxy Buds3 Pro, Ivonne! We're thrilled to see that you love the sound quality and stylish design. The Buds3 Pro truly delivers an extraordinary listening experience with lossless, ultra-high-quality audio support at 24bit/96kHz, making every note crystal clear. Plus, with 360 Audio, it feels like you’re right in the middle of the action. If you have any more questions or need assistance, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Buds!
on June 18, 2025
Posted by: ddmmlls
from Texas
Expertise:Expert
Verified Purchase:Yes
The voice quality is great and seamless with my S24 Ultra
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 18, 2025
We're happy to hear from you, DDmmlls. We appreciate you taking the time to share your thoughts about the Galaxy Buds3 Pro. We love to see that you're enjoying the voice quality and the ability to pair seamlessly with your Galaxy S24 Ultra. The Buds3 Pro also utilizes machine learning to reduce background noise, so your voice comes through clearly, even in crowded places. Plus, with Bluetooth Super Wideband, the call quality is significantly improved, offering a more natural and clear sound. We hope you continue to enjoy your Buds3 Pro. If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Buds are great but has flaws
on June 18, 2025
Posted by: Powerstar
[This review was collected as part of a promotion.] The sound quality is awesome and it is comfortable. But the noice cancellation is not up to the mark.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 18, 2025
It's great to hear from you, Powerstar. We appreciate your honest feedback on the Galaxy Buds3 Pro. Your insights help us continue to make improvements and changes. We love to see that you're enjoying the sound quality and comfortability of these buds. However, we do see that you are underwhelmed by the noise cancellation feature. To enhance your experience, please consider the following tips. Ensure that the earbuds fit snugly in your ears, and use appropriately sized ear tips. Additionally, make sure the ear tips are properly installed in the earbud grooves. We hope these suggestions help improve your experience with the Galaxy Buds3 Pro. If you have any further concerns or questions, please don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
These are the best
on June 18, 2025
Posted by: Wildbeaz
[This review was collected as part of a promotion.] The ability to talk to get your ear buds to do things without touching your phone is the best thing ever. As a mechanic I can't always touch my phone when I need to answer a call, or text so this is amazing. The comfort of the new style is superior to all other models I know because I've had them all.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 18, 2025
Hey Wildbeaz! Thanks so much for sharing your experience with the Galaxy Buds3 Pro. We totally get what you mean about the voice commands! Being able to answer calls or adjust the volume just by talking makes life so much easier, especially when you're busy working as a mechanic. The comfort of these buds is exceptional. It’s great that you’ve tried many models and found these to be the best. We hope you continue to enjoy them! If you have any questions or concerns, do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I Love this product.
on June 18, 2025
Posted by: Pham479
[This review was collected as part of a promotion.] The Galaxy Buds 3 Pro are among the best wireless earbuds for Samsung users—packed with features, great audio, and premium build. Just be cautious of firmware issues and ANC performance if you're expecting Bose-level silence.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 18, 2025
Hi Pham! Thank you for sharing your thoughts about the Galaxy Buds3 Pro! We’re excited to hear from you and want to help ensure you're having the best experience possible. If you’re noticing sound leakage or a dip in performance, let’s take a moment to explore a few things that could enhance your listening experience. First, it’s important to make sure the earbuds are worn properly. A proper fit will really optimize their effectiveness. Also, check that you're using the right size ear tip. If the size is smaller than your ear hole, it might not give you the best seal. Lastly, be sure that the ear tips are installed correctly in the earbud groove. We want you to fully enjoy your Galaxy Buds3 Pro, so if you have any other questions or need assistance, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Wouldn't recomend
on June 17, 2025
Posted by: Michaelo
[This review was collected as part of a promotion.] The headphones say waterproof/ water resistant. Everytime I workout no matter how much or how little any bit of moisture touches the left earbud and it will not charge. I have to leave it out the case for a few hours before the case will accept it and charge it. Very annoying
Value
1 out of 5
1
Response from Samsung USBy R&R Team, June 18, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Michaelo. We completely understand how frustrating it can be when moisture affects charging. The Buds3 Pro has a water resistance rating of IP57, designed to withstand sweat and moisture during workouts. However, it’s essential to regularly check and clean your earbuds if they collect dust, debris, or water to ensure optimal performance. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If you need further assistance or if this continues to be your experience, please don’t hesitate to reach out to Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
They go above and beyond
on June 17, 2025
Posted by: BRADR0ID
[This review was collected as part of a promotion.] These buds outine my buds 2 so.much its not even a contest although I loved all the features of.my buds 2 the buds 3 pro fit better fall out less have a deeper base noise and will play louder use my buds for listening to my favorite Spotify podcasts or music or when watching the best videos on YouTube the battery life is as good or better than many other earbuds ive had and I would like to say that I've been a fan of Samsung since I switched from a blackberry and purchased a galaxy S3 I've had Samsung phones and tvscpmputers blue ray players and buds i plan on being a life long Samsung customer
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 18, 2025
Thank you for taking the time to share your honest thoughts about the Galaxy Buds3 Pro, Bradroid. We always appreciate insights from our valued customers. We're thrilled to see that you love these earbuds and consider them a significant upgrade from the previous version. It’s great to know that the Buds3 Pro fits better, falls out less, and delivers deeper bass and louder sound compared to your Buds2. We’re also glad that they enhance your experience while listening to your favorite Spotify podcasts, music, or when watching videos on YouTube. We also appreciate your loyalty to Samsung over the years, from your Galaxy S3 to all the other products you've enjoyed. Thank you for being a lifelong Samsung customer! If you ever need any assistance or have any questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
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