Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,808 Reviews)
Rating breakdown 14,808 reviews
5 Stars
10,180
4 Stars
2,424
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Ostap
Expertise:Intermediate
Verified Purchase:Yes
Excellent sound and design. I really like this product.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Most Feature Better Than Sony or Bose
on June 18, 2025
Posted by: TrigunHero
[This review was collected as part of a promotion.] What is better than Sony and Bose (assuming you are also in the Samsung ecosystem more broadly)?
1. ANC
2. Device Pairing and Switching (eco)
3. 360 Spatial Audio (eco?)
4. Water and Dust Resistance
5. Control vis App (eco?)
6. Noise Suppression During Calls
2. Device Pairing and Switching (eco)
3. 360 Spatial Audio (eco?)
4. Water and Dust Resistance
5. Control vis App (eco?)
6. Noise Suppression During Calls
What is worse than Sony and Bose?
1. Dolby (Sony)
2. On Bub Controls (Sony)
3. Out of Box Sound Profile (Bose)
2. On Bub Controls (Sony)
3. Out of Box Sound Profile (Bose)
I'm sure there are creature comforts I'm missing (especially set and forget items). But, honestly, I ditched my Bose and my Sony and my Beats Fit Pro - all of which is used for different use cases during the same period of time - for the Buds Pro 3.
If you are in the ecosystem it's a no brainer - buy them (period.).
If you aren't in the ecosystem, they are still very compelling, but Sony and Bose may have more accessible feature that would otherwise be "locked" unless using anither Samsung device (phone, tablet, etc).
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beat Buds of any Brand
on June 18, 2025
Posted by: RussellProfitt
[This review was collected as part of a promotion.] These buds are the best I have ever owned. Keep up the good work Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy buds3 pro
on June 18, 2025
Posted by: Addy79
[This review was collected as part of a promotion.] My Galaxy AI Buds3 pro are the best ones yet! From the sleek design to the performance and quality! All my devices are Samsung from my phone, laptop, tablet, Chromebook, TVs, washer and dryer. I will not change!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic Quality
on June 18, 2025
Posted by: RyxanMar
[This review was collected as part of a promotion.] Using these since they launched, they're absolutely great. I use them during exercising and going out in general, the Galaxy AI controls help me do things hands free at the gym. The ANC is pretty good, it even helps with the loud traffic in my area.
Value
5
Written by a customer while visiting Samsung US
Posted by: Stacy
from Wisconsin
Expertise:Intermediate
Verified Purchase:Yes
They dont stay in my ears during a workout, and the noise cancelation goes in and out :( Sound quality is great when they stay in if I dont move.
No, I would not recommend this to a friend.
Features
4
Performance
5
Design
3
Value
4
Response from Samsung USBy R&R Team, June 19, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Stacy! We appreciate your feedback about the earbuds not staying securely in your ears during workouts and the varying noise cancellation. To help you achieve a better fit, we have a great guide available that offers tips on how to wear your earbuds for maximum comfort and stability properly. You can check it out below this response. For the noise cancellation, please ensure that you are wearing the earbuds correctly and using the right size ear tips, as this can make a significant difference. If you’ve confirmed that and are still noticing fluctuations, we suggest checking your phone and the Galaxy Buds for any software updates, as keeping them updated can enhance performance. Thank you again for your insights, and we hope these tips help you enjoy your Galaxy Buds3 Pro to the fullest! For any further concerns, or if this persists, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10003519/
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https://www.samsung.com/us/support/answer/ANS10003519/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Sleek nice and elegant
on June 18, 2025
Posted by: ANDROID
[This review was collected as part of a promotion.] Very comfortable nice sleek look good noise canceling fast charging sounds very clear 👌
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great connection using Bluetooth
on June 18, 2025
Posted by: Wildhum1
[This review was collected as part of a promotion.] The buds connect easy with all Bluetooth devices and great clarity in voice control.
Value
4
Response from Samsung USBy R&R Team, June 18, 2025
Thanks for your feedback on the Galaxy Buds3 Pro! We really appreciate you taking the time to share your candid experience. We love to see that the buds connect seamlessly to all your Bluetooth devices. You can effortlessly switch your audio to your PC as well. Enjoy listening to your latest playlists on your Galaxy phone, and then seamlessly transition to your laptop for the final boss battle in your favorite game using PC Auto Switch. We hope you continue to have a great experience with your buds. For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US