Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,808 Reviews)
Rating breakdown 14,808 reviews
5 Stars
10,180
4 Stars
2,424
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
4
Great sound but not great connection
on June 20, 2025
Posted by: Narrddog
[This review was collected as part of a promotion.] Great sound it has. Use them for house and yard work along with the gem. But sometimes connection cuts off and can't hear everything
Value
4
Response from Samsung USBy R&R Team, June 20, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Narrddog! We appreciate your feedback about the sound quality, especially while using them for house and yard work. We understand how frustrating it can be when the connection cuts off. This can sometimes happen due to a poor Bluetooth connection or if the earbuds aren't seated properly in your ears. We recommend checking that they’re securely inserted and ensuring your Bluetooth connection is stable. Additionally, making sure the earbuds’ software is updated to the latest version can help improve performance. If you continue to experience connection concerns, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
The sound is awesome
on June 20, 2025
Posted by: Angelah53
[This review was collected as part of a promotion.] I use these headphone to listen to all kinds of music while I workouts and yard work. The AI is awesome
Value
5
Response from Samsung USBy R&R Team, June 20, 2025
Thank you so much for sharing your experience with the Galaxy Buds3 Pro, Angelah! It’s fantastic to see that you’re enjoying the sound quality while getting things done. As you use your earbuds, keep in mind that once they are set up, you can stream music directly from your phone or tablet. This lets you enjoy your favorite tracks with ease. Just remember to keep your device, apps, and the earbuds' firmware up to date for the best listening experience. If you ever have any questions or concerns, please don't hesitate to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
This Buds For You!
on June 20, 2025
Posted by: Kromekanon
[This review was collected as part of a promotion.] The buds are an absolute game changer! I've had every version of the buds since 2019 and these by far are the best. They don't fall out the ear no matter what I'm doing and the galaxy ai assistant respond time is amazing. The noise reduction makes the calls clear without distortion or outside interference and the small form factor looks like I'm some sort of professional as I'm out in about. Samsung shows why they're number one and this is a prime example!
Value
5
Response from Samsung USBy R&R Team, June 20, 2025
Hi Kromekanon! Thank you so much for your fantastic review of the Galaxy Buds3 Pro! We’re thrilled to see that, as a long-time user since 2019, you consider these the best yet! It’s great that they stay secure no matter your activity and that you’re enjoying the fast response of the Galaxy AI assistant. We're also glad the noise reduction is enhancing your call experience without distortion. If you have any questions or need assistance, don’t hesitate to reach out to Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Kamrye
from Kansas
Expertise:Intermediate
Verified Purchase:Yes
They suck. Don't fit in my ear without hurting. Won't charge. The case doesn't recognize that one earbud is out of the case when I close it. Probably the worst earbuds I've ever had.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
2
Value
3
Response from Samsung USBy R&R Team, June 20, 2025
Thank you for sharing your feedback about the Galaxy Buds3 Pro, Kamrye. It sounds like you've had some challenges with the fit and charging your buds. To enhance your experience, we recommend that you try using different ear tip sizes for improved comfort. You can also check out the link attached for more tips on how to get the best fit with your buds. Regarding the challenges with charging them, make sure both the charging case and the earbuds are clean, as this can help with their performance. Resetting the earbuds could also make a difference. Be sure to make sure that the buds as well as the device it's connected to is up to date with the latest software update. If you have any further concerns or questions, please reach out to us at Samsung Support. We're here to assist you and want to ensure you have a great experience! -Kelvin
https://www.samsung.com/us/support/answer/ANS10003519/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS10003519/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Great noise cancellation, live translation ok
on June 19, 2025
Posted by: Mattchoo
[This review was collected as part of a promotion.] Love the noise cancellation feature while flying but live translation falls short if the phrase is too long.
Value
5
Response from Samsung USBy R&R Team, June 20, 2025
Thank you for your feedback on the Galaxy Buds3 Pro, Matt! It’s great to see that you appreciate the noise-cancellation feature while flying. For the live translation, updating both your Galaxy Buds3 Pro and the connected device will enhance performance and ensure you’re getting the most out of all their capabilities. If you have any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Best buds yet
on June 19, 2025
Posted by: Dunn66
[This review was collected as part of a promotion.] Loving my upgrade from the buds 2 pros. These buds offer so many great features for sound pass through using galaxy ai it is crazy, I didnt even know that the sound pass through will automatically turn on and pause content of an emergency vehicle has its siren on. All in all a fine purchase!
Value
5
Response from Samsung USBy R&R Team, June 20, 2025
Thank you for your review of the Galaxy Buds 3 Pro! It’s great to know that you’re enjoying the upgrade and taking advantage of the advanced sound pass-through feature with Galaxy AI. The ability to automatically activate during emergencies with Siren Detect is just one of the many ways these earbuds enhance your listening experience while keeping you aware of your surroundings. If you have any questions or need assistance, please reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Buds 3 Pro: My Go-To Audio Upgrade
on June 19, 2025
Posted by: Lilboots2of4
[This review was collected as part of a promotion.] My Samsung Buds 3 Pro have become an essential part of my daily soundscape, enhancing every audio experience for music, movies, and YouTube.
Their comfortable, secure fit is fantastic, even during long sessions. This fit truly maximizes their Active Noise Cancellation (ANC). I use it during lunch breaks at work for a quiet retreat, letting me fully immerse myself in content. The battery life is a huge win; I barely charge them once a week, which is incredibly convenient. Plus, the case is so small it slips right into my pocket, I often forget it's there.
The audio quality is a significant step up. Music sounds richer and incredibly detailed, with a really good bass response that makes my favorite tracks feel new again. Movies and YouTube are vibrant. The new stem design is also a game-changer; it makes skipping, reversing, and pausing incredibly easy – no more fumbling! I appreciate being able to keep the lights off for a discreet look.
Beyond immersion, the Ambient Sound mode is surprisingly useful. When I'm doing chores around the house and someone forgets I have them in and talks to me, I can still hear them clearly without taking the buds out.
From deep focus with ANC to staying aware while multitasking, my Samsung Buds 3 Pro have elevated my audio experience in every way. They're reliable, comfortable, and deliver fantastic sound, truly making them my go-to.
Their comfortable, secure fit is fantastic, even during long sessions. This fit truly maximizes their Active Noise Cancellation (ANC). I use it during lunch breaks at work for a quiet retreat, letting me fully immerse myself in content. The battery life is a huge win; I barely charge them once a week, which is incredibly convenient. Plus, the case is so small it slips right into my pocket, I often forget it's there.
The audio quality is a significant step up. Music sounds richer and incredibly detailed, with a really good bass response that makes my favorite tracks feel new again. Movies and YouTube are vibrant. The new stem design is also a game-changer; it makes skipping, reversing, and pausing incredibly easy – no more fumbling! I appreciate being able to keep the lights off for a discreet look.
Beyond immersion, the Ambient Sound mode is surprisingly useful. When I'm doing chores around the house and someone forgets I have them in and talks to me, I can still hear them clearly without taking the buds out.
From deep focus with ANC to staying aware while multitasking, my Samsung Buds 3 Pro have elevated my audio experience in every way. They're reliable, comfortable, and deliver fantastic sound, truly making them my go-to.
Value
5
Response from Samsung USBy R&R Team, June 20, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro! We’re happy that they fit seamlessly into your routine, especially with the comfortable design and Active Noise Cancellation for your lunch breaks. It’s great to see the battery life and compact case add to your convenience. We're glad you're enjoying the audio quality and the new stem design too! If you have any questions or concerns, please don't hesitate to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Best Bud Buddy
on June 19, 2025
Posted by: Vinu21
[This review was collected as part of a promotion.] This is by far the bestest Buds one can imagine for in today's competitive world. Very high quality sounds with outstanding noise cancelling features best in the market now.
Value
5
Response from Samsung USBy R&R Team, June 20, 2025
Thank you for your review of the Galaxy Buds3 Pro, Vinu21! We’re really glad to see that you appreciate the sound quality and noise-canceling features. Providing an exceptional listening experience is our priority, and it’s great to know you’re enjoying them. If you have any questions or concerns, feel free to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US