Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(14,808 Reviews)
Open Ratings Snapshot
Rating breakdown 14,808 reviews
5 Stars
10,180
4 Stars
2,424
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product. 
(
3,499 out of 4,528
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
Galaxy buds 3 pro
on June 22, 2025
Posted by: MrRomeo
[This review was collected as part of a promotion.] Earbuds earbuds are really cool.When you put them on noise-canceling really works.You can't hear anything in background.Also when watching movies it feels like you're there ten out of ten
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazingly superior
on June 22, 2025
Posted by: Aj214816
[This review was collected as part of a promotion.] Wow, these new earbuds are a total game changer! I was seriously frustrated with my old pair, always having connection issues and the sound quality was just okay. These new ones have fixed everything, and I can actually enjoy listening to music again. Seriously recommend upgrading if you're on the fence! I'm so glad I finally did.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
So far their great
on June 22, 2025
Posted by: Taz8055
[This review was collected as part of a promotion.] These are ny second pair. Only because I lost the first set, just to find the first set 2 months after I bought the second ones. But I didn't mind buying them again because I loved the first set. Granted it hasn't been years of me having them to know if I will still love them later, but my only complaint is i wish you could tap like that first set instead of pinch to answer and hang up calls. Maybe I can change it in the setting, but I just connect and go when I get them.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
So much more comfortable for all day wear.
on June 22, 2025
Posted by: SupermanSaldana
[This review was collected as part of a promotion.] Coming from the galaxy buds pro, these things are a worthwhile upgrade. The form factor alone is so much more comfortable. The noise canceling and auto talk detection is so convenient so I dont have to pause my music when starting a random conversation or when I have to place an order. Hopefully integration with galaxy AI can give me automatic translation as well soon.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The sound quality is phenomenal
on June 22, 2025
Posted by: Trump2028
[This review was collected as part of a promotion.] The buds 3 pro are a awesome product it was worth upgrading.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Horrible
on June 22, 2025
Posted by: Nice
Horrible earbuds turn off and on when ever I won't buy again
Response from Samsung USBy R&R Team, June 23, 2025
It's great to hear from you! We appreciate your feedback on the Galaxy Buds3 Pro. If your earbuds are turning off and on unexpectedly, there are a few things we can check to improve performance. First, please consider the Bluetooth range between the earbuds and your phone. Ensure you're within about 30 feet, as this distance may vary depending on your environment and phone model. It's also important to confirm that both your earbuds and phone have the latest software updates installed. Additionally, check the battery status of the earbuds, as a low battery could lead to disconnection. If you've already reviewed these aspects and are still experiencing concerns, we recommend reaching out to us at Samsung Support for further assistance. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Great Idea, but still flaws
on June 22, 2025
Posted by: Chicagokid
[This review was collected as part of a promotion.] The Samsung Buds 3 are a mixed bag, especially for gym-goers like me. The fit is fantastic; they actually stay put during workouts, which is a huge plus. And the Active Noise Cancelling (ANC) is seriously impressive, great for blocking out gym noise and getting in the zone.
However, the charging issues are a real headache. One bud often refuses to charge, and I've found this is a common problem. Plus, the battery life isn't great, meaning more frequent recharges than I'd like. While the fit and ANC are top-notch for the gym, these charging and battery frustrations definitely hold the Buds 3 back.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, June 23, 2025
Hi Chicagokid! Thank you for taking the time to share your thoughts on the Galaxy Buds3 Pro. We're thrilled to see that you're enjoying the fit and the Active Noise Cancellation features. Regarding the charging concerns you had, we recommend checking for any debris on the charging contacts since that can sometimes affect performance. Using an approved charger is also important to ensure everything operates smoothly. Regarding battery life, the Galaxy Buds3 Pro offers up to 26 hours of playtime per charge, and with a fully charged case, you can extend that to 30 hours. To help maximize battery life, we suggest keeping the earbuds in their charging case when not in use and adjusting the notification settings through the Galaxy Wearable app or the Galaxy Buds app for iOS. If you need any further assistance or have any questions, please feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Hotness is required
on June 22, 2025
Posted by: JoeHot
[This review was collected as part of a promotion.] Super hot says this is Joe hot and the ear buds are super hot maximal hotness brain rot hot
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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