Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,808 Reviews)
Rating breakdown 14,808 reviews
5 Stars
10,180
4 Stars
2,424
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
A product I will keep buying!
on June 23, 2025
Posted by: Mom2four
[This review was collected as part of a promotion.] I have purchased (expensive) non Samsung ear buds before and after experiencing the Samsung Pro Buds 3, I will always purchase this product with updates/new series when available.
When I purchased the Samsung Pro Buds 3 and used for the first time, I was impressed with the comfort, ease of use, and sound quality.
I use the Samsung Pro Buds 3 to workout, bicycling, housework, yard work, and mostly listening to music and making and receiving calls.
I highly recommend this product, the features are amazing and the quality superior!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing!!!!
on June 23, 2025
Posted by: Djay2025
[This review was collected as part of a promotion.] Comfortable for long use. Quick pairing.. Love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The galaxy buds 3 pro are a great choice
on June 23, 2025
Posted by: Tmaro1
[This review was collected as part of a promotion.] The galaxy buds 3 pro are a great choice especially for construction worker or anyone in a system environment where there are loud machines or a loud environment in general. I have a box full of earbuds that are worthless to me because I can't hear nothing from them the only thing I hear is the noise around me these actually work really well and the fact that I Can customize the sound settings allowing me to option to customize the sound to how I like it the presettings are actually very close to what most people would use. Another thing I like about the bud 3 Pros I don't I have to take them out to answer a phone call just about all of the earbuds I have used the microphone is a poor quality and you have to remove the earbuds to answer the phone with these I do not have to do that. Other than actually being able to hear my music my number one feature of these is actually being able to find them when I either misplace them or if I drop one while doing yard work.
Value
5
Written by a customer while visiting Samsung US
Posted by: Jesse
from Oregon
Expertise:Intermediate
Verified Purchase:Yes
They arent the best and they dont hold a charge unfortunately not worth the money.
No, I would not recommend this to a friend.
Features
2
Performance
3
Design
3
Value
2
Response from Samsung USBy R&R Team, June 24, 2025
Thanks for taking the time to share your candid feedback on the Galaxy Buds3 Pro, Jesse. We really appreciate your feedback and we want to make sure you have the best experience with your buds. We see that you may be experiencing some challenges regarding the battery life of your buds. The Galaxy Buds3 Pro offers up to 26 hours of playtime on a single charge, which can be extended to 30 hours with a fully charged case. To conserve battery power, please keep the earbuds in the charging case with the cover closed when not in use, and adjust the notification settings in the Galaxy Wearable app on your connected phone or in the Galaxy Buds app if you’re using iOS. If you find that the battery performance does not improve, please reach out to us at Samsung Support for further guidance. -Kelviln
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Written by a customer while visiting Samsung US
Customer Rating
3
Good but not great
on June 23, 2025
Posted by: kuwshlavi
[This review was collected as part of a promotion.] I like the buds but they fall put of the ear to easily and I've used all the different pieces. My buds often switch from off to ambient sound on their own. I'll turn ambient sound off and watch it change back on its own. They also started making this high pitch noise after connecting. I like the translation and sound is adequate.
Value
3
Response from Samsung USBy R&R Team, June 23, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Kuwshlavi! We’re so glad to see that you enjoy the live translation feature and find the sound quality adequate. We understand your concerns about the earbuds falling out and the Ambient Sound mode switching on its own. If the Ambient Sound mode keeps turning off unexpectedly, it could be due to the Voice Detect or Siren Detect settings, a loose fit, or even accidentally tapping the touch sensor. We suggest checking those settings in the Galaxy Wearable app and making sure you have a proper fit. Since you’ve already tried different ear tips, we recommend using the fit test in the app to help you find the best option for you. As for the high-pitched noise after connecting, we've attached a link below to help troubleshoot this. We want your experience to be as enjoyable as possible! If any of this persists, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/uk/support/mobile-devices/why-your-galaxy-buds3-buds3-pro-make-a-screeching-sound-when-you-hold-them/
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https://www.samsung.com/uk/support/mobile-devices/why-your-galaxy-buds3-buds3-pro-make-a-screeching-sound-when-you-hold-them/
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Written by a customer while visiting Samsung US
Customer Rating
2
Charging problems
on June 23, 2025
Posted by: alllamas
Expertise:Intermediate
Not a good product tbh. It gives hard time to recharge both eardbuds. Definitely last version was much better
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
4
Value
4
Response from Samsung USBy R&R Team, June 23, 2025
Hi Alllamas! Thank you for sharing your thoughts on the Galaxy Buds3 Pro. We appreciate your feedback and hate to see that you are having a hard time trying to charge them. To enhance your charging experience, we recommend checking that you’re using an approved charger. Be sure to use the included USB cable along with a Samsung-approved wall adapter, which is sold separately. It's also helpful to make sure that the earbuds are seated properly inside the case, as they can sometimes shift. Also, be sure to check for any debris on the charging contacts and inspect both the case and the earbuds for any signs of damage. If you've gone through these steps and there’s still a concern with charging, please reach out to us at Samsung Support. We’re here to gather more information and assist you in getting everything back to normal. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10000013/ (Charging)
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https://www.samsung.com/us/support/troubleshoot/TSG10000013/ (Charging)
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Written by a customer while visiting Samsung US
Customer Rating
4
Great Sound! Poor touch controls!
on June 23, 2025
Posted by: Pandas
[This review was collected as part of a promotion.] I love the ANC of the device and the amazing sound quality, however I dont like the touch controls. Coming from a buds like the Buds FE which fit perfectly with both wingtips and have the huge area to tap, these were a disappointment. Due to the difficult to use toch controls and the weird design (that is seemingly just trying to fit in) I still mostly use my Buds FE. I love the sound quality (amazingly impressive), the cool lights, and all the AI and call features but it feels like these have lost their image and lost what made them so amazing. (The 2 wingtips on the galaxy buds and buds FE, and the amazing touch area, its so easy and convenient to use the other ones with quick taps). I am a samsung guy through and through, ive had 4 different watch generations, 5 different phones, all 3 earbud generations, 3 different computers, and 2 tablets. I just really hope samsung takes these messages into consideration so we can all buy earbuds with the amazing sound quality and features of the buds 3 pro but the perfect form fitting and touch friendly design of earlier generations.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
They still fall out of my ears
on June 23, 2025
Posted by: Risexphoenix
[This review was collected as part of a promotion.] Even though they fall out of my ears again, feel when they are about to fall. So I can catch them, but the galaxy ai is amazing
Value
4
Written by a customer while visiting Samsung US