Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,808 Reviews)
Rating breakdown 14,808 reviews
5 Stars
10,180
4 Stars
2,424
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
4
The stem design is slightly uncomfortable.
on June 26, 2025
Posted by: dabsabs
[This review was collected as part of a promotion.] I use the Galaxy AI features here and there such as for translation. Audio quality is fantastic although fit can be uncomfortable at times due to the stem design.
Value
4
Response from Samsung USBy R&R Team, June 26, 2025
We appreciate your candid feedback on the Galaxy Buds3 Pro! We love to see that you are enjoying the Galaxy AI features, such as the translation feature. The Buds3 Pro features real-time AI features like the translation interpreter and quick voice memos. The Buds3 Pro also has versatile blade controls that support touch, swipe, and pinch gestures. Additionally, the Galaxy Wearable app includes a convenient control bar at the top, allowing you to easily turn on or off Ambient Sound, Adaptive Sound, and Active Noise Canceling. We notice that you may have some concerns about the blade design being a bit uncomfortable, and we recommend checking out the attached link for tips on how to wear your buds correctly. If you have any further questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10003519/
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https://www.samsung.com/us/support/answer/ANS10003519/
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Written by a customer while visiting Samsung US
Customer Rating
1
Earbuds already broke after 6 month
on June 26, 2025
Posted by: love2hearmusic
Have purchased the galaxy buds3 pro silver and right side have already stop working all of sudden. tried to reset and nothing worked. This is a shame as they are fairly expensive and who wants a pair of buds that don't work after a short time
Response from Samsung USBy R&R Team, June 26, 2025
It's great to hear from you! We truly appreciate you for sharing your experience with the Galaxy Buds3 Pro. It’s disappointing to see that your buds broke after six months. Since you mentioned trying to reset them already, we’d love to gather some more additional information to help troubleshoot further and get you back to enjoying your music. Please reach out to us at Samsung Support, and we’ll work together to resolve this. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4
Good ANC and sound
on June 26, 2025
Posted by: prabstha0
[This review was collected as part of a promotion.] I like by buds 3 pro and has been my primary earbuds for over 1 year now. I like its ANC and background nouse isoaltion when on call.
When wearing too long it is a bit uncomfortable. Also i have faced connectivity issues with my pixel phone and app compatibility issues.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great upgrade from last generation.
on June 26, 2025
Posted by: 25ultras
[This review was collected as part of a promotion.] Love what Samsung did to the newest generation of buds. I dont have any negative thoughts about the earbuds. Huge improvements from the Galaxy Buds Pro 2. The touch controls are amazing and easy to use. Unlike the Pro2s, there are no issues with accidental touches. The fit and feel far exceeds its predecessor. Sound quality is amazing, and the bass qualities are quite nice. Samsungs noise cancelation features has also improved and they finally reintroduced the read aloud notifications, huge plus over the Pro2s. The implementation of Samsung AI within the device also works perfectly in conjuction with the earbuds. Great buy, absolutely no regrets.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Sounds and fit are great. Need skip button
on June 26, 2025
Posted by: BigSwoll
[This review was collected as part of a promotion.] Samsung is great for sound quality and features. Noise canceling is nice for double tap but needs a skip feature . Anti sweat works great and fit is perfect. A little more charge in the case would be nice.. if I workout an hour a day for a week I have to charge before weeks up..
Value
5
Response from Samsung USBy R&R Team, June 26, 2025
Thanks for sharing your thoughtful review of the Galaxy Buds3 Pro! We love to see that you enjoy the sound quality and features these buds offer. We appreciate your feedback regarding the Active Noise Cancellation feature and the need for a skip feature. It’s great to know that you find the sweat resistance beneficial during workouts. We understand how important battery life is to your routine, so to help extend it, we recommend storing the earbuds in the charging case with the lid closed when not in use, adjusting notification settings in the Galaxy Wearable app on your connected phone, and modifying these settings in the Galaxy Buds app if you're using iOS. These simple adjustments can help ensure your earbuds last when you need them most! If you ever need assistance or have more feedback, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Favorite Earbuds Ever
on June 26, 2025
Posted by: ItsDrJosh
[This review was collected as part of a promotion.] I upgraded from the Buds Live to the Buds3 Pro and was blown away. The sound quality and Noise Canceling is fantastic. I especially like the adaptive sound mode so if my kids need something, I don't have to worry about not hearing them (even if I'm rocking out to my music while doing the dishes).
The Galaxy AI features are well implemented and useful, especially since I also have a Galaxy phone (S23 Ultra). I own a small healthcare clinic and regularly use the translation function for patients that do not speak English. Would like a few more language options (especially Hebrew), but just this week I've used Spanish, French, and Uzbek language packages to communicate effectively.
Favorite Samsung accessory I own.
Value
5
Response from Samsung USBy R&R Team, June 26, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, ItsDrJosh! We're elated to see that you’re impressed with the sound quality and noise cancelation and that the adaptive sound mode is helping you stay connected with your kids while multitasking. Your feedback on the translation feature is greatly appreciated, and we’ll pass along your suggestion for more language options, including Hebrew. It’s great that you’ve effectively communicated with patients using Spanish, French, and Uzbek! If you ever need assistance, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1
Horrible
on June 26, 2025
Posted by: Shireee
Horrible do not waste you money on these their terrible!!!! They don't stay in your ear properly, the sound is not good at all, and the battery life on the case sucks!! Don't waste your money like it did.
Response from Samsung USBy R&R Team, June 26, 2025
We appreciate you taking the time to share your thoughts about the Galaxy Buds3 Pro, Shireee. We hate to see that you've encountered difficulties achieving a comfortable fit and have concerns about the battery life. Our goal is to ensure that our customers have the best experience with their devices. To assist you, we’ve included a couple of links that can help you optimize your battery life and find the best fit for your earbuds. If you have any further concerns or questions, please do not hesitate to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10001314/ (Battery Life)
https://www.samsung.com/us/support/answer/ANS10003519/ (How to wear)
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https://www.samsung.com/us/support/answer/ANS10001314/ (Battery Life)
https://www.samsung.com/us/support/answer/ANS10003519/ (How to wear)
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Written by a customer while visiting Samsung US
Customer Rating
5
Great Ear Buds
on June 26, 2025
Posted by: Moje83
[This review was collected as part of a promotion.] The new stem-style design is a departure from past Samsung earbuds, and while opinions on the look vary, I actually like the sleek, futuristic aesthetic. The buds are lightweight and comfortable for long wear. I had to experiment with tip sizes to get a secure fit, but once set, they stayed put—even during workouts. The transparent charging case with LED accent lighting is a fun and modern touch.
Value
5
Written by a customer while visiting Samsung US