Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,808 Reviews)
Rating breakdown 14,808 reviews
5 Stars
10,180
4 Stars
2,424
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Mauricio
from Houston,TX
Expertise:Expert
Verified Purchase:Yes
Great product, better sound quality over buds 2 pro
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
They have good noise cancelation
on June 27, 2025
Posted by: Coreymaster2000
[This review was collected as part of a promotion.] I would say overall my earbuds are pretty good other than the fact that when I move around in them, they burn my ears, and when I'm on a call with someone, if you accidentally press the button, it hangs up. I don't think they have Galaxy AI because whatever function you try, you can't. The noise cancellation is really good, and when you're listening to music, if you press it once, it pauses; if you press it twice, it skips to the next song; if you press it three times, it goes back to the previous song.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
BUDS3 Pro for AI
on June 27, 2025
Posted by: WillBuds3Pro
[This review was collected as part of a promotion.] I have used and recommend the Buds3 Pro for your everyday hands-free lesson device with AI.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best earbuds I've ever had.
on June 27, 2025
Posted by: Bretski
[This review was collected as part of a promotion.] These earbuds are key for me when I am working. The microphone when I'm making calls is exactly what I wanted it to be. I'm in a van working everyday and I need to make calls in between appointments. Being able to use Bixby and Galaxy AI while on the road.
I would recommend these all day long
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good sound, sometimes struggle with charging
on June 27, 2025
Posted by: MattHan
[This review was collected as part of a promotion.] The sound and noise isolation are good on these, but the charging and connection can sometimes be a struggle.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
For the price, I expected more
on June 27, 2025
Posted by: LongtimeSamsungUser
from USA
Expertise:Intermediate
I've been using these for a few weeks now. I want to give it a higher score but I can't when considering the full price tag. For reference, I have a samsung phone and TV but my laptop is another manufacturer. Broad overview is that my biggest knocks pertain to ease of use, and comfort. Below is a more deailed description:
1. Sound quality is good. I have no complaints here, especially when I put in a pair of earbuds from another manufacturer that I have had for a few years.
2. I find the battery life to be good and as advertised.
3. It doesn't support multiple devices simultaneously, so you are constantly connecting and disconnecting between devices. For example, to come from using the phone, then to a virtual meeting on your laptop to need to go to bluetooth settings and manually connect. When you are done with your laptop and want to go back to your phone you then have to manually reconnect. Same thing when bouncing around between different laptops, you have contantly tell the buds to connect. So moving between devices is cumbersome and annoying.
4. The fit is not the best. I find myself adjusting the buds when they are in my ear quite often. I have played with the various sizes of tips they provide, and I have done the "fit test" that you can do via the Samsung Wear app, but the buds still feel like they are every so slowly slipping out of my ear. I don't seem to have the same problem with other ear buds from some other manufacturers.
5. The touch features on the buds take a little getting used to. The volume up/down takes a few tries to get right but once you get a feel for it, it's not a big deal. The issue is that if you aren't precise it begins to wiggle the earbud ever so slightly which goes back to the fit issue. I do utilize the adaptive sound feature which limits my need to adjust the volume at times but there are still instances where I am adjusting the volume.
2. I find the battery life to be good and as advertised.
3. It doesn't support multiple devices simultaneously, so you are constantly connecting and disconnecting between devices. For example, to come from using the phone, then to a virtual meeting on your laptop to need to go to bluetooth settings and manually connect. When you are done with your laptop and want to go back to your phone you then have to manually reconnect. Same thing when bouncing around between different laptops, you have contantly tell the buds to connect. So moving between devices is cumbersome and annoying.
4. The fit is not the best. I find myself adjusting the buds when they are in my ear quite often. I have played with the various sizes of tips they provide, and I have done the "fit test" that you can do via the Samsung Wear app, but the buds still feel like they are every so slowly slipping out of my ear. I don't seem to have the same problem with other ear buds from some other manufacturers.
5. The touch features on the buds take a little getting used to. The volume up/down takes a few tries to get right but once you get a feel for it, it's not a big deal. The issue is that if you aren't precise it begins to wiggle the earbud ever so slightly which goes back to the fit issue. I do utilize the adaptive sound feature which limits my need to adjust the volume at times but there are still instances where I am adjusting the volume.
Features
4
Performance
3
Design
3
Value
2
Response from Samsung USBy R&R Team, June 27, 2025
Thank you so much for sharing your experience with the Galaxy Buds3! We’re glad to see you’re enjoying the sound quality and that the battery life meets your expectations. We understand how frustrating it can be to switch between devices. The Buds3 allows you to automatically switch from listening to audio on your PC to answering a call on your phone with PC Auto Switch. If you are having challenges with this, we encourage you to ensure that your buds are up to date with the latest software update and make sure that the Bluetooth settings on your device allow for automatic connection. Regarding the fit, we want you to have the best experience possible. We know how important it is for earbuds to stay comfortably in place, and we’re dedicated to helping you find the right fit. We’ll be sharing a link that guides you through the fitting process, which should help reduce the need for constant adjustments. As for the touch controls, we appreciate your patience as you adapt. They are designed to give you quick access to your favorite features without fumbling, but we know it can take a little time to get used to. Thank you for your feedback. We hope the link helps you find the perfect fit, making your listening experience even better! For any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10003519/
smsng.us/Samsung-Support
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smsng.us/Samsung-Community
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https://www.samsung.com/us/support/answer/ANS10003519/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Love these earbuds
on June 27, 2025
Posted by: zurifrommissouri
[This review was collected as part of a promotion.] I bought these earbuds specifically for the elevated features for vacation to Korea. I enjoy the dynamic noise cancelation: the buds blocked out the loud plane noise, but would switch off if an announcement was made or if someone was speaking to me. The sound quality is exceptional as well. I used the Galaxy AI translator function to listen to announcements made in Korean. They are also comfortable to wear for hours. I also like how I can adjust the bud settings on either my phone or watch.
While I got these buds in anticipation for my trip, I enjoy using them for work calls as well. I can focus on the conversations regardless of any background noise, and I am heard clearly on the other end of the line. I really enjoy these buds!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Live translate is very helpful for communicati
on June 27, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] The Live translator has helped me a lot for communicating with people from my community that speaks Spanish and doesn't speak English, it brakes the communication barrier between us and I was able to connect more with them.
Value
5
Response from Samsung USBy R&R Team, June 27, 2025
Hi Josue! Thank you so much for sharing your thoughts on the Galaxy Buds3 Pro! It’s reassuring to see how much you’re enjoying them. We designed the Buds3 Pro with features like Adaptive Sound to ensure you have an amazing audio experience, no matter your environment. We hope you’re also loving the comfortable fit. We love to see that you're using the live translator feature and that it helps you connect with your community! If you ever have any questions or even concerns, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US