Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,808 Reviews)
Rating breakdown 14,808 reviews
5 Stars
10,180
4 Stars
2,424
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Ray M
from Belleville, MI
Expertise:Intermediate
Verified Purchase:Yes
Great Fit and Sound.....no problems with hearing music/videos/phone. The app is a great way to adjust them to all your needs.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good so far
on June 29, 2025
Posted by: Richey
[This review was collected as part of a promotion.] Good sound quality, would like deeper base tones.
I have been using them for several months now.
Noise canceling is good, would like better controls, seem to be sensitive on touch.
Would like to see Galaxy AI added to the controls.
Only negative is fit. I've tried all 3 tips and they still don't fit well. They start to come loose after about 30 mins.
I have been using them for several months now.
Noise canceling is good, would like better controls, seem to be sensitive on touch.
Would like to see Galaxy AI added to the controls.
Only negative is fit. I've tried all 3 tips and they still don't fit well. They start to come loose after about 30 mins.
Value
4
Written by a customer while visiting Samsung US
Posted by: Jeremy
from Glendale, AZ
Verified Purchase:Yes
Function is the worst.(Noise canceling doesn't work, sounds control makes sharp noise when I touch earbud)Shape is bad.(When I use it just one hour make me ear pain.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
2
Value
2
Response from Samsung USBy R&R Team, June 30, 2025
Hey Jeremy! Thank you for sharing your thoughts about the Galaxy Buds3 Pro. It’s important to address the concerns you’re experiencing with the noise-cancellation feature and discomfort. To enhance the performance of the Active Noise Cancellation(ANC) and ensure a better fit, make sure to try the different sizes of earbud tips included. Finding the right fit can greatly improve comfort and sound quality. Also, be sure to check out the fit test on the Wearable app. Regarding the high-pitched sounds, this can occur when the sub-microphone is affected while adjusting or touching the area around it. When ANC, Adaptive, or Ambient sound is enabled, the sound captured by that microphone is adjusted, but if it’s covered, unexpected noises may be produced. Hopefully, these tips can help achieve a more enjoyable experience with your Galaxy Buds3 Pro! If you have any further concerns or if this continues to be your experience, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Jan B
from NC
Expertise:Expert
Verified Purchase:Yes
These are nice in terms of sound quality and style. The noise cancellation and ambient sound are great. I didn’t give them 5 stars because I often have to shift the buds to get them back comfortable in my ear and to hear the sound most clearly. Even with changing the size, it’s still an issue. I don’t have that issue with a competitor’s buds.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing product
on June 29, 2025
Posted by: Valdring
[This review was collected as part of a promotion.] Samsung Buds3 Pro: Sonic bliss in your ears. Astonishing noise cancellation melts away distractions, leaving pure, rich audio. Sound quality is breathtaking; crisp highs, warm mids, and deep bass reveal hidden details in your favorite tracks. Ergonomic design ensures a secure, all-day comfortable fit, perfect for workouts. Seamless Samsung device integration and impressive battery life complete the premium experience. A true audio revelation. Highly recommended! #Buds3Pro #Samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Very sensitive ambient mic
on June 29, 2025
Posted by: Rico
Expertise:Expert
The earbuds themselves are great, have good quality, one of my favorite designs, and are easy to control volume and customize the buttons.
The biggest flaw with this product is the fact that the microphone that controls the ambient noise for noise canceling and ambient mode is just above the stem of the earbuds, and it's exactly where I need to put my finger to secure my buds. If I have ambient mode on and I touch the mic, I would have an ear-piercing sound that blows my eardrums. It's so sensitive that the slightest change of sound will distort and send loud feedback into my ears, and it's not pleasant. This is a borderline dealbreaker for me, and this needs to be fixed on the next buds, or I am not paying for it again.
The biggest flaw with this product is the fact that the microphone that controls the ambient noise for noise canceling and ambient mode is just above the stem of the earbuds, and it's exactly where I need to put my finger to secure my buds. If I have ambient mode on and I touch the mic, I would have an ear-piercing sound that blows my eardrums. It's so sensitive that the slightest change of sound will distort and send loud feedback into my ears, and it's not pleasant. This is a borderline dealbreaker for me, and this needs to be fixed on the next buds, or I am not paying for it again.
I would recommend this to a friend!
Features
5
Performance
1
Design
5
Value
4
Response from Samsung USBy R&R Team, July 1, 2025
Hi Rico! Thank you for sharing your experience with the Galaxy Buds3 Pro. We truly appreciate your detailed feedback. It's great to see that you love the sound quality, design, and controls. However, we completely understand your frustration with the microphone placement. When Active Noise Canceling, Adaptive, or Ambient Sound modes are engaged, the sub-microphone on the outer edge of the earbuds adjusts sound to enhance your listening experience. Unfortunately, if you accidentally touch or cover that area while putting them on or adjusting them, it can lead to those unpleasant beeping or howling sounds you mentioned. We recognize how important it is to have a seamless experience, so your input is invaluable. We take feedback like yours to heart as we strive to improve our products. Thank you again for your insights. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4
Nice features and a solid sound profile
on June 29, 2025
Posted by: Thewoobiescript
[This review was collected as part of a promotion.] I use these earphones for listening to music and watching videos on my phone. I find that the noise cancellation used to be better on the previous version (Buds Pro 2), however the sound profile is better on these ones. The controls on the earpieces are very intuitive and it's easy to pause stuff and control playback. I had to buy third party earphones since the proprietary ones didn't fit in my ears that great. I love the design of these and the case is super comfy.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Everything Samsung for me
on June 29, 2025
Posted by: SamsungChick
[This review was collected as part of a promotion.] I recieved a pair of samsung buds 3 to replace my Samsung live earbuds and loved them. However they kept falling out of my ears. So I bought myself the Samsung buds pro 3 and wow... I love them. The look, the sound, the quality. I have all Samsung products (ultra 25 phone, samsung chrome book, samsung watch 7, earbuds, tv). I love samsung product. Never had any issues with any of them.
Value
5
Written by a customer while visiting Samsung US