Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,808 Reviews)
Rating breakdown 14,808 reviews
5 Stars
10,180
4 Stars
2,424
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
2
Mid level
on June 30, 2025
Posted by: Disamsung
[This review was collected as part of a promotion.] 1. Good mid level (not high level)
2. In ear stability 2/10. Even if you just walk, stick going down slowly. And it put them in a position in which they just falls.
3. Music quality 7/10.
4. Noise isolation 4/10. Also it thinks that metro sounds are something important and sometimes turning on transparency mode :((
5. Video call 8/10. Good. But sometimes its removing even my voice as a part of sound isolation during conversation.
6. Connection. 3/10. A lot of problems. Once it even connected to someone tv when i just walked on the street. Without requesting it.
2. In ear stability 2/10. Even if you just walk, stick going down slowly. And it put them in a position in which they just falls.
3. Music quality 7/10.
4. Noise isolation 4/10. Also it thinks that metro sounds are something important and sometimes turning on transparency mode :((
5. Video call 8/10. Good. But sometimes its removing even my voice as a part of sound isolation during conversation.
6. Connection. 3/10. A lot of problems. Once it even connected to someone tv when i just walked on the street. Without requesting it.
Value
2
Response from Samsung USBy R&R Team, July 2, 2025
Thank you for sharing your detailed feedback on the Galaxy Buds3 Pro! We understand your concerns regarding in-ear stability, and we recommend trying different ear tip sizes for a better fit. It’s great to see that you enjoyed the music quality. We continuously strive to enhance sound quality and the whole experience. We also acknowledge your frustration with the noise isolation and transparency mode. It may be helpful if you have the right-sized tips as well to help with the ANC feature. For video calls, we’re pleased you rated them highly, but hate to hear about the occasional voice removal. Be sure to always check for updates on the Wearale app to make sure that your buds are functioning at their best. Lastly, we noted the connection concerns you’ve faced. To help address these concerns, we'll attach some helpful links below for tips on stability connection troubleshooting. Your experience is important to us, and we hope these resources help enhance your experience with the Buds3 Pro. If you have any further concerns or questions, please don't hesitate to contact us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10003519/ (How to wear your buds correctly )
https://www.samsung.com/us/support/troubleshooting/TSG01111318/ (Connection)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS10003519/ (How to wear your buds correctly )
https://www.samsung.com/us/support/troubleshooting/TSG01111318/ (Connection)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Great buds
on June 30, 2025
Posted by: Bones666
[This review was collected as part of a promotion.] Love these ear buds the sound quality is awesome , also love the silence feature when you start talking. I dont have to take them out to listen to people to talk. Awesome buds
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Earbuds ever!!
on June 30, 2025
Posted by: Daredevil17
[This review was collected as part of a promotion.] Phenomenal Earbuds.
Best in the class, sound quality is great.
Build quality is perfect and is very easy to operate.
Extremely happy with these Samsung Earbuds BUDS3 PRO.
Not too costly either and hence budget friendly.
Best in the class, sound quality is great.
Build quality is perfect and is very easy to operate.
Extremely happy with these Samsung Earbuds BUDS3 PRO.
Not too costly either and hence budget friendly.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great but could be better
on June 30, 2025
Posted by: Robv19
[This review was collected as part of a promotion.] fix the water/sweat feature, Airpods charge irregardless of sweat or moisture, also battery life
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
A good addition to your Samsung Phone
on June 30, 2025
Posted by: SunnyP
[This review was collected as part of a promotion.] I have been using the Galaxy Buds3 Pro with "Galaxy AI" for the past several months paired with my fold 5 phone and have an amazing experience.
The transition of calls from phone to buds is pretty seamless and voice quality is good. Listening to music on the buds with active noise cancelling really helps outdoors especially in noisy places like airports and planes.
Overall pretty happy with the buds, but battery life could be improved.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Awesome product, can use some improvements.
on June 30, 2025
Posted by: Forthegoods
[This review was collected as part of a promotion.] The galaxy buds pro3 are a great device, they provide me with amazing quality sound and easy usage when It comes to the volume and start/ stop features, the galaxy ai that is accessible with this device is also extremely helpful, however, there has been a few connectivity hiccups here and there, It can definitely use a update or 2 fixing connectivity issues and improve the ability to switch between devices smoothly! Overall the product is next level, i would definitely recommend you try them!!!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound and features!
on June 30, 2025
Posted by: MinatoNamikaze
[This review was collected as part of a promotion.] i ended up getting the white bud 3 pros and honestlt, ive had trouble taking them out! This is possibly one of the best purchases i have ever made. From the auto translate feature to the adaptive noice cancelling that auto detects voices these things are awesome! When noice cancelling, i truly cannot hear a thing which is both good because of its intended use and bad because, well, people could sneak up on me. My only issue is that the buds are unfindable while in case so find my buds doesnt work and finding them on the locator app is impossible. But not a huge loss as they never leave my side
Value
5
Written by a customer while visiting Samsung US
Posted by: Deyon habersham
from Palm bay Florida
Expertise:Expert
Verified Purchase:Yes
Glad to have a great watch from samsung its been help full
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US