Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,808 Reviews)
Rating breakdown 14,808 reviews
5 Stars
10,180
4 Stars
2,424
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Dont see any negatives to these buds
on June 30, 2025
Posted by: GalaxyGod
[This review was collected as part of a promotion.] Love these buds and Samsung always has awesome perks and benefits when you stay in their ecosystem
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Pretty great so far
on June 30, 2025
Posted by: Esteban
[This review was collected as part of a promotion.] They are pretty decent. Prefer the buds 2 pros and little more but so far so good
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Really enjoy this Upgrade
on June 30, 2025
Posted by: Mildhonestbonsai
[This review was collected as part of a promotion.] I've been a long time user of the Galaxy Buds Pro. I've actually skipped on getting the Galaxy Buds 2 Pro since I had concerns of fitting in my ear correctly. I enjoyed the Buds Pro but wasn't a fan of having to use it to speak with people. And then comes the Buds 3 Pro. I am very glad with the redesign. These buds fit inside my ears right off the bat. The sound is super crisp and clear. Being able to use it to speak with people on the phone or videoconference have been no problem at all. They can hear me perfectly. I'm glad for the upgrade!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Sweat gets in
on June 30, 2025
Posted by: Drstew
[This review was collected as part of a promotion.] I tried many different sizes it always allows sweat in. Also the noise cancelling was great initially but then it stopped working. I love the connectivity but it needs work sorry.
Value
2
Response from Samsung USBy R&R Team, July 1, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Drstew. We're happy to see that you love the connectivity! Regarding the sweat, we recommend ensuring your earbuds are dried thoroughly after any activity or exposure to moisture. This can help maintain their performance. For the noise-cancellation feature, it’s wonderful that you enjoyed it initially! If it seems like it’s not working as well now, so please double-check that the feature is turned on, and ensure that the Wearable app is updated to the latest version. This can enhance your experience. Samsung products are covered by a 12-month limited warranty against manufacturing defects in material and workmanship. You also have the option to purchase additional coverage with Samsung Care+ for eligible devices, which provides extended protection and extra support. If you need more assistance or if this persists, feel free to reach out to us at Samsung Support. We're here to help you make the most of your Buds! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
2
Stopped con connecting after 60 days
on June 30, 2025
Posted by: Technogeek
[This review was collected as part of a promotion.] The sound and fit were great but after 2 months I couldn't get them to connect to my galaxy s25 ultra.
Value
2
Response from Samsung USBy R&R Team, July 1, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro! We're glad to see that you loved the sound and fit. We understand how frustrating it can be if your phone is no longer connecting to them. If your Galaxy S25 Ultra isn't connecting, there are a few simple steps you can take to resolve the issue. Restarting your earbuds, resetting the Bluetooth connection, or ensuring that your Galaxy Wearable app is up to date often does the trick. Check out the link attached for options to help troubleshoot this. If you need any further assistance with any of these steps, feel free to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01111318/
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https://www.samsung.com/us/support/troubleshooting/TSG01111318/
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Written by a customer while visiting Samsung US
Customer Rating
3
Galaxy bud pro 3
on June 30, 2025
Posted by: CROD910
[This review was collected as part of a promotion.] I really enjoy the galaxy bud pro 3s especially after I left another companies devices but they seem to have a defect or charging problem where when you put them in the case, either the left bud or right bud doesn't fully connect to the charging case causing it to not charge unless you turn the bud a certain way if samsung fixes that in the next release would be amazing cause that was also a problem with the other companies earphones.
Value
3
Response from Samsung USBy R&R Team, July 1, 2025
Thank you so much for sharing your experience with the Galaxy Buds3 Pro, CROD910! We’re thrilled to see that you’re enjoying them after switching from another brand. To ensure the best charging experience, please make sure you’re inserting the buds correctly into the case. Sometimes, a little debris or moisture can affect the connection, so it’s a good idea to check for any buildup. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If you have any further questions or concerns, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Bud pro 3
on June 30, 2025
Posted by: RODRIICK
[This review was collected as part of a promotion.] The sound quality on the ear is amazing and the call is good and way better then air pod pro earbuds that I use to own.
Value
5
Written by a customer while visiting Samsung US
Posted by: litoabp
Verified Purchase:Yes
Excellent everything . I love it. Quality sound, Design, colour.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US