Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(14,807 Reviews)
Open Ratings Snapshot
Rating breakdown 14,807 reviews
5 Stars
10,180
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product. 
(
3,499 out of 4,528
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
Great ear buds 3 pro
on July 3, 2025
Posted by: Newmangos
[This review was collected as part of a promotion.] Since I bought the Samsung earbuds 3 pro the quality is super, the noise canceling is great, the performance overall is outstanding, I do recommend them to everyone. Simple the best.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Not amazing but decent
on July 3, 2025
Posted by: Miggy211
[This review was collected as part of a promotion.] I am not obsessed they work and all but I wish they were actually waterproof and I wish they had more seemlessness with some of the features. The galaxy ai features are pretty mid
Value
3 out of 5
3
Response from Samsung USBy R&R Team, July 3, 2025
Thank you for sharing your thoughts about the Galaxy Buds3 Pro! We completely understand your desire for them to be even more waterproof. We want to highlight that the Galaxy Buds3 and Buds3 Pro are rated IP57, meaning they can withstand immersion in fresh water up to 1 meter for a maximum of 30 minutes, and they’re also protected against dust! This makes them quite resilient for everyday use. As for the AI features, your feedback is valuable to us. We’re always looking to improve and enhance user experiences, and your thoughts on seamless integration are important as we continue to improve. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Ear Buds
on July 3, 2025
Posted by: SassyPitties
[This review was collected as part of a promotion.] These earbuds are a game changer. The sound quality is so much better than the Pro 2's. Being able to use voice controls makes using these earbuds so much easier.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 3, 2025
Thank you so much for your feedback! We're pleased to see that you’re enjoying the Galaxy Buds3 Pro. The improvements in sound quality truly stand out, and we designed the earbuds with features like voice controls to make every experience seamless and user-friendly. You’ll love how the Samsung Seamless Codec enhances your listening experience. Whether you’re on a call or diving into a new playlist during your morning workout, it retains high-quality streaming across devices with up to 24-bit/96kHz audio, ensuring that every note and detail comes through crystal clear. We can't wait for you to discover even more with your Galaxy Buds3 Pro! If you ever have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Bad ear buds
on July 3, 2025
Posted by: Jesse
Verified Purchase:Yes
The ear buds keep failing out my ears. No return package provided.
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, July 3, 2025
Hi Jesse! Thank you for your review of the Galaxy Buds3 Pro. We want to make sure you're getting the best experience with your buds. Choosing the right size ear tips is key. With the variety of sizes available, the snug fit minimizes sound leakage and maximizes audio quality. When inserting the earbuds, don’t forget to check for the directional markings—"L" for the left and "R" for the right. Make sure the letters are facing you as you insert them, and angle them slightly so that the microphone points towards your mouth for optimal clarity. Also, consider using the earbud fit test available in the Galaxy Wearable app if you haven't already. It can help ensure you're getting the perfect fit. If you have any further questions or need assistance, feel free to reach out. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great sounds
on July 3, 2025
Posted by: 2mart2
[This review was collected as part of a promotion.] These Galaxy are amazing both their audio quality and their design, the Galaxy AI has been very helpful to me, especially in translation.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 3, 2025
Thank you for your review of the Galaxy Buds3 Pro! We're so happy to see that you love their audio quality and design. It's great that the Galaxy AI has been helpful for you, especially with translations. We're glad to see that you appreciate the real-time conversations in different languages! With the Interpreter app, you can enjoy continuous in-person conversations or lectures and receive quick translations directly through your buds. Plus, the text transcript that accompanies the translation makes it even easier to follow along. If you ever need any assistance or have any questions, please don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Continuous operating time
on July 3, 2025
Posted by: Woody
from NJ
Expertise:Intermediate
Verified Purchase:Yes
It takes about 4 hours to operate. Users who listen to music every day feel like their time is short.
I would recommend this to a friend!
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, July 3, 2025
Hi Woody, thank you for sharing your thoughts on the Galaxy Buds3 Pro! We understand that battery life can impact your experience, and we want to make sure you’re getting the most out of your Buds. If you’ve noticed specific concerns about the battery life, we encourage you to check out the link attached for options to help optimize your buds' battery life. For any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10001314/
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Crystal-clear sound, deep bass, and comfy all day
on July 3, 2025
Posted by: GjSmith
[This review was collected as part of a promotion.] The Galaxy Buds 3 Pro are a serious upgrade across the board. Sound quality is rich and immersive, with deep bass and crisp highs that feel studio-level. The new design is sleek and fits comfortably for long periods without falling out, even during workouts. What really stands out is how well Galaxy AI integrates. Features like real-time language translation and intelligent call noise reduction actually work smoothly. During phone calls or voice messages, Galaxy AI filters out background noise while enhancing voices — a big win for clarity. ANC is excellent and blocks out nearly all ambient noise, and the ambient mode feels natural and responsive. Battery life holds up well — around 6 hours with ANC on, more without, plus extra from the case.
Touch controls are responsive, and the customization via the Galaxy Wearable app gives you full control over EQ, gestures, and AI features.
If you're in the Samsung ecosystem, especially with a Galaxy AI phone, the Buds 3 Pro feel like a seamless extension of your device. They're pricey, but the smart features and audio performance justify it.
Highly recommended for anyone after premium wireless earbuds with next-gen AI support.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, July 3, 2025
Thank you so much for your thoughtful review of the Galaxy Buds 3 Pro, GjSmith! We're thrilled to see that you’re enjoying the rich and immersive sound quality. It’s great to know that the ANC and ambient modes are enhancing your listening experience, whether during workouts or casual listening. We're especially proud of the Galaxy AI integration, so it's great to see that you appreciate features like real-time language translation and noise reduction during calls. Clarity is essential, and we’re glad it’s making a difference for you. Once again, thank you for your feedback. If you ever have any questions or need assistance, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Almost 5 stars but not quite
on July 3, 2025
Posted by: Jjjj
from Florida
Expertise:Expert
Verified Purchase:Yes
Very good ear buds. Definitely better than air pods but not quite as good as my Bose noise canceling ultra quiet ones.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
3 out of 5
3
Response from Samsung USBy R&R Team, July 3, 2025
We appreciate you taking the time to share your thoughts on the Galaxy Buds3 Pro! We’re so happy to see that you find them to be excellent earbuds! We hope that the Galaxy Buds3 Pro continues to enhance your everyday audio enjoyment. If you ever have questions or need assistance, don’t hesitate to reach out to us at Samsung Support. We’re always here to help! -Kelvin
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Written by a customer while visiting Samsung US
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