Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,807 Reviews)
Rating breakdown 14,807 reviews
5 Stars
10,180
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
4
Perfect! But missing something...
on July 3, 2025
Posted by: Unfilteredcriticisms
[This review was collected as part of a promotion.] The galaxy bud3 pro are a perfect product from the Ai features like live translations to imthe voice commands that help during a busy day the battery life last most of my day and I usually only have to charge my case about once a week and paired with the s25+ I get the best sound you can even play with the accessibility menu to enhance the ambient sound to hear like a superhero but even with these amazing features it feels like something is missing i don't know what and cant wait to see what samsung brings next to their buds line up
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
The overall fit
on July 3, 2025
Posted by: Elite3041
[This review was collected as part of a promotion.] The design of these earbuds appears to be quite impressive. The integration of artificial intelligence is certainly a welcome addition to the user experience. Enhancing the bass response further would undoubtedly elevate the audio quality. Achieving a more secure fit within the ear canal remains a key area for improvement. These enhancements would create a truly exceptional listening experience.
Value
4
Written by a customer while visiting Samsung US
Posted by: Murray
Verified Purchase:Yes
I had the previous Galaxy Bud2 and never enjoyed those. I upgraded to the Earbuds 3 and the reason why I have mixed emotions, the sound is great, but the fit li still not good. I wear the. In a chair because they will fall out if I am active. I have tried multiple combinations of ear tips and none are secure - the bud will fall out. I dare not wear outside. the app only works when the case is open-how do I find the buds in the case if that falls out?
I made a gamble upgrading and will continue to use. Also, very little information on how to use the other features available. I am still learning, but the Galaxy earbuds 2 were a great disappointment because of bad ear fit. The Galaxy 3 earbuds are no better.
I made a gamble upgrading and will continue to use. Also, very little information on how to use the other features available. I am still learning, but the Galaxy earbuds 2 were a great disappointment because of bad ear fit. The Galaxy 3 earbuds are no better.
Response from Samsung USBy R&R Team, July 5, 2025
Hi Murray! Thank you for sharing your experience with the Galaxy Buds3 Pro! We’re thrilled to see that you love the sound quality. However, we understand that finding the perfect fit is essential for enjoying them to the fullest. To assist you in achieving a better fit, we’d like to provide some helpful links that will guide you through selecting the best ear tips. Additionally, we will share a link that outlines the various features and how to utilize them effectively. If you have any further questions or need assistance, please feel free to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10003519/ (How to wear)
https://www.samsung.com/us/support/answer/ANS10003393/ (Buds3 Pro features)
https://downloadcenter.samsung.com/content/UM/202410/20241031153230962/R530_R630_UG_CA_ENG_D4.pdf (Manual)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS10003519/ (How to wear)
https://www.samsung.com/us/support/answer/ANS10003393/ (Buds3 Pro features)
https://downloadcenter.samsung.com/content/UM/202410/20241031153230962/R530_R630_UG_CA_ENG_D4.pdf (Manual)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Great Earbuds
on July 3, 2025
Posted by: BUM1009
[This review was collected as part of a promotion.] These ear buds have to be the best out right now .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great listen!
on July 3, 2025
Posted by: Spiderdude
[This review was collected as part of a promotion.] These buds are amazing they were easy to use. It was overall a great purchase! They seem very sturdy overall I am very satisfied with mine!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product has great sound
on July 3, 2025
Posted by: Buds4Basking
[This review was collected as part of a promotion.] Easy to talk to Galaxy AI! Sound is great. Could be louder. Fits in ears nicely. I use them for whenever I want to ignore the rest of the world!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome features
on July 3, 2025
Posted by: Diazad
[This review was collected as part of a promotion.] I'm loving the new AI features. I use my buds when I'm cutting my grass. I love the noise-canceling that they have. I really don't have a problem with them. Good battery life. I love the actual light feature that it has; sound is excellent.
Phone calls are great. People never complain, so over. Uh, I love the new buds.
Phone calls are great. People never complain, so over. Uh, I love the new buds.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good sound it has ok phone sound
on July 3, 2025
Posted by: Ruby770
[This review was collected as part of a promotion.] It has good sound for music and so on and for phones are usage is pretty good very good
Value
4
Written by a customer while visiting Samsung US