Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,807 Reviews)
Rating breakdown 14,807 reviews
5 Stars
10,180
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Excellent Audio and Smart Features
on July 7, 2025
Posted by: Shadow
[This review was collected as part of a promotion.] The Buds 3 Pro feel light and premium. They fit comfortably for everyday use, including long listening sessions.The audio is simply phenomenal. The dual-driver setup delivers rich, detailed sound across the spectrum.The adaptive ANC is impressive it automatically adjusts based on the environment. Call quality is fantastic. Battery life is solid whic comes around 5 to 6 hours with ANC on, and the case gives multiple recharges.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Great sound very uncomfortable
on July 7, 2025
Posted by: Blackheart0
from North Carolina
Expertise:Intermediate
I love samsung products. But these earbuds have got to be the best sounding but most uncomfortable ear buds I have ever owned. Wish I could return them but I've had them to long. Was hoping it was just me. But no the just hurt.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
1
Value
4
Response from Samsung USBy R&R Team, July 7, 2025
Thanks for reaching out with your review on the Galaxy Buds3 Pro. It's great to see that you think that these buds are the best sounding buds you've ever had. We understand that comfort is essential for an enjoyable listening experience. We encourage you to check out the link attached for instructions on achieving the best fit for your earbuds. We hope this information enhances your experience! For any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10003519/ (how to wear)
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Written by a customer while visiting Samsung US
Customer Rating
5
Awesome sound
on July 7, 2025
Posted by: Alexito
[This review was collected as part of a promotion.] Seamless connectivity, improved call audio, improved noise cancelling and great design. Love the lights pn them.
Value
5
Response from Samsung USBy R&R Team, July 7, 2025
Thank you so much for your thoughtful review, Alexito! We're glad to see that you love the seamless connectivity and the beautiful design of the Galaxy Buds3 Pro. The improved call audio you mentioned is enhanced by cutting-edge machine learning technology, which minimizes background noise and ensures your voice is crystal clear, even in busy environments. Additionally, the Bluetooth Super Wideband feature doubles the audio bandwidth, providing a more natural-sounding conversation. If you have any questions or concerns, please don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3
It's ok. But there are some issues.
on July 7, 2025
Posted by: Leedleleedlelee
[This review was collected as part of a promotion.] The main issue I've seen is with the eartips. Luckily for me I haven't faced it yet. Battery is almost an hr less than advertised. Charging is a bit iffy, with one of the buds occasionally not getting a charge connection. Sound is good but is definitely more consumer tuned with a v shape signature compared to the more Harman based one previously. Be careful with the silver one though. The paint can chip off if you don't place it into your case gently. The Galaxy Ai feature in the earbuds still is in the beginning stage but I do find adaptive eq to be a nice addition.
Value
3
Response from Samsung USBy R&R Team, July 7, 2025
Thank you for sharing your thoughts about the Galaxy Buds3 Pro. We’re glad to see you’re enjoying the sound, but we hate to learn about the charging concerns and the battery life being less than expected. To help with the charging, it’s a good idea to check for any debris in the charging contacts of both the earbuds and the case. Sometimes a little bit of dust can make a big difference. Regarding the battery life, we understand how important it is for them to last when you need them. We recommend making a couple of adjustments to help conserve battery power. Make sure to keep the earbuds in the charging case with the lid closed when you’re not using them. Additionally, you can adjust your notification settings in the Galaxy Wearable app on your connected phone or in the Galaxy Buds app if you’re using iOS. These small changes can significantly enhance your experience. We hope these tips help you get the most out of your Galaxy Buds3 Pro. For any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Oliver M
from Carlsbad Nm
Expertise:Expert
Verified Purchase:Yes
Hi, I received this product, a month ago and I have used it daily, checking all the specifications. So far, quality is good. Particularly now that I have the complete samsung ecosystem.
Now, Why only 2 stars? I have noticed, Both buds are in 100% but after 4 hours playback it then gets lowbattery to 15%. As what I know it should have a 6 hour span and I am not even using noise cancellation.
It's really annoying that sometimes I get interrupted listening just because it goes low battery pretty fast. I do understand this is brand new.
My question, is there a way that I can swap my buds for another one? Just to check if there is a difference.
I hope you guys understand.
Features
2
Performance
4
Design
3
Value
3
Response from Samsung USBy R&R Team, July 7, 2025
It's great to hear from you, Oliver. Thank you for sharing your experience with the Galaxy Buds3 Pro! We’re glad to see you’re enjoying the quality and that they fit well within your Samsung ecosystem. We noted your concern about battery life. The Galaxy Buds3 Pro can provide up to 26 hours of playtime per charge, extending to 30 hours with a fully charged case. To help conserve battery power, please keep the earbuds in the charging case with the cover closed when not in use, and adjust the notification settings through the Galaxy Wearable app or the Galaxy Buds app on iOS to minimize drain. We hope these tips enhance your experience. For any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Noise cancellation is awesome
on July 7, 2025
Posted by: Tiff83
[This review was collected as part of a promotion.] After purchasing the newest galaxy phone on the market my fiance wanted the ear buds to go with. They were and still are holding uo very well. He lives the house cancelation feature. I often talked forgetting he had them in his ears.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Buds 3 Pro - great upgrade!
on July 6, 2025
Posted by: Trinity636
[This review was collected as part of a promotion.] I went from the Galaxy Buds 2 Pro earphones to these new buds and I'm very pleased with my decision. Better sound, ear fit, noise cancelling software, and voice controls! The Galaxy AI features along with the upgrades versus the previous version make these the best android earbuds... truly a step up and a no brainer purchase for anyone within the Samsung ecosystem! Highly recommend this product!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Most advanced buds yet, still lacking
on July 6, 2025
Posted by: FilkJo
[This review was collected as part of a promotion.] These buds are amazing. They work with my S25U and Galaxy AI as well as my Watch Ultra. Major downside is that they give feedback often and will screech under certain conditions. I use them for working out, phone calls while driving, watching things while working or talking with family, and a ton of other situations. They are the best yet, but still have room to grow.
Value
4
Written by a customer while visiting Samsung US