Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(14,807 Reviews)
Open Ratings Snapshot
Rating breakdown 14,807 reviews
5 Stars
10,180
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product. 
(
3,499 out of 4,528
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
Incredible
on July 7, 2025
Posted by: Rdflowe
[This review was collected as part of a promotion.] It works with other brands. It's loud and very clear.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has great sound!!
on July 7, 2025
Posted by: Gabe82
[This review was collected as part of a promotion.] This has amazing AI futures, great sound. Great seamless.cannot hear outside noise. Super clear and loud sounds for music and phone calls
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Sound quality
on July 7, 2025
Posted by: PhoMo1
[This review was collected as part of a promotion.] The sound quality is fantastic
Design is awesome
Easy to connect and switch between devices
ANC is awesome
Long lasting battery
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Lovemy Buds
on July 7, 2025
Posted by: InloveBuds
[This review was collected as part of a promotion.] Definetily I will give them a 5 starts, sound is perfect, battery last numerous hours -:).
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 7, 2025
Thank you for sharing your thoughts about the Galaxy Buds3 Pro! We love to see that you gave them five stars. It's awesome that the sound quality is perfect and that the battery life has positively impacted your experience. The Galaxy Buds3 Pro offer up to 26 hours of playback time on a single charge, which can be extended to 30 hours with a fully charged case. Powered by our first-ever independently controlled woofer and tweeter, the Galaxy Buds3 Pro allow you to experience a wide spectrum of sound. We hope you continue to have a great experience with your buds. For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This Product is Great!
on July 7, 2025
Posted by: Nientiendo
[This review was collected as part of a promotion.] My Galaxy Buds3 Pro are great. They have great sound quality. The bass is punchy and the treble is clear. I downloaded the Wavelet app through Android that improves the sound quality, and it is superb! The battery life on each bud is great. I highly recommend these.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Case stop charging
on July 7, 2025
Posted by: Tonynyc
[This review was collected as part of a promotion.] I had these headphones for a little over a month and the case suddenly stop charging.
Value
1 out of 5
1
Response from Samsung USBy R&R Team, July 8, 2025
Thanks for sharing your experience with the Galaxy Buds3 Pro, Tony. We really appreciate your feedback and want to ensure that you have a great experience going forward. We hate to see that your buds stopped charging suddenly. To help resolve this, please make sure you are using an approved charger, including the included USB cable and a Samsung-approved wall adapter. Also, check that the earbuds are properly positioned in the charging case and inspect the charging contacts for any debris. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If you continue to have difficulties after trying these steps, please be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Todo perfecto solo tiene algunos detalles.
on July 7, 2025
Posted by: Hitly27
[This review was collected as part of a promotion.] Galaxy IA tiene muy buenas funciones que realmente siento uso a diario comoara ver netflix o youtube o spotify
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Solid ear buds
on July 7, 2025
Posted by: WEADOS
[This review was collected as part of a promotion.] Noise canceling is fantastic, Solid audio & call quality
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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