Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(14,807 Reviews)
Open Ratings Snapshot
Rating breakdown 14,807 reviews
5 Stars
10,180
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product. 
(
3,499 out of 4,528
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
Love my buds!!
on July 11, 2025
Posted by: Cedric
Verified Purchase:Yes
This is my first set of buds and they are amazing. The noise canceling and adaptive sound Features are second to none. I was looking for buds to have calls on the train and they are perfect for semi-noisy surroundings. My wife tried and now she wants a pair.
Response from Samsung USBy R&R Team, July 11, 2025
Thank you for sharing your thoughts about the Galaxy Buds3 Pro, Cedric! It’s great to know you’re enjoying your first pair and that the noise-cancellation and adaptive sound features are meeting your needs so well. We're glad they work perfectly for your calls on the train and that your wife is interested in getting a pair too! If you ever need assistance or have any questions, please feel free to reach out to us at Samsung Support. We’re always here to help! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Buds traded for new model.
on July 10, 2025
Posted by: Anonymous
from Phoenix, Arizona
Expertise:Expert
Verified Purchase:Yes
Buds I traded in sounded better.
Get a screeching sound with news ones.
The ONLY reason I bought the new ones was because of fit.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
5 out of 5
5
Value
1 out of 5
1
Response from Samsung USBy R&R Team, July 10, 2025
We appreciate you taking the time to share your experience with the Galaxy Buds3 Pro, John. We see that you've encountered a screeching sound with your new buds. When Active Noise Canceling, Adaptive, or Ambient Sound features are enabled, the sound coming through the sub-microphone is adjusted based on the noise control mode to enhance your listening experience. However, it's important to remember that if the area around the sub-microphone is accidentally touched or covered while putting the earbuds on or adjusting them, it might cause unexpected sounds like beeping or howling, as the microphone can pick up sounds it shouldn't. We truly appreciate your feedback, and we're glad to hear the fit works well for you! If you have any more questions or need assistance with this or anything else, please feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Ear phone
on July 10, 2025
Posted by: Bannu123
[This review was collected as part of a promotion.] Buds 3 ear phone . I was so disappointed i was expecting way better than earlier I feel buds 2 pro has done good work
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy Buds 3 pro
on July 10, 2025
Posted by: Gustavo
[This review was collected as part of a promotion.] I’ve been using the Galaxy Buds 3 Pro for a few weeks now, and I’m beyond impressed. The sound quality is phenomenal — crisp highs, rich mids, and deep, punchy bass that completely immerses you whether you're listening to music, podcasts, or taking calls. The active noise cancellation is top-tier, easily blocking out background distractions and letting you focus on your audio. With galaxy Ai it enclosed a great ecosystem with my samsung s25 ultra.
What really stands out is the premium build and material quality. These feel solid and well-crafted, with a sleek design that fits comfortably and securely in the ear. Even after hours of use, there’s no discomfort — just great sound.
Samsung absolutely nailed it with these. From the impressive battery life to the seamless connectivity, the Galaxy Buds 3 Pro are hands down one of the best wireless earbuds on the market right now. Highly recommend to anyone who cares about sound, comfort, and quality.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 10, 2025
Thank you so much for your wonderful review of the Galaxy Buds 3 Pro, Gustavo! We're thrilled to see you’re enjoying the great sound quality and the exceptional active noise cancellation. It’s great to see that you highlighted how seamlessly the buds integrate with your Samsung S25 Ultra. That perfect synergy within the Galaxy ecosystem is something we’re proud of! Your recommendation means the world to us. If you ever have any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The ear buds are awesome. Great sound great fit.
on July 10, 2025
Posted by: Rsnoopy
[This review was collected as part of a promotion.] These ear buds 3 are truly awesome I use them when cleaning . One fell out into my bucket water and thought they would not work. I I shook them and I cleaned them and dry them and they work perfectly I've had them for over 2 years. I also use them when walking or biking. Great fit great sound.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 10, 2025
Thank you so much for your fantastic review of the Galaxy Buds3 Pro, Rsnoopy! We’re absolutely thrilled to see how they’ve become such an essential part of your cleaning, walking, and biking routines. It’s incredible that they kept performing perfectly even after the little splash in your bucket. Always be sure to clean and dry your buds if they ever get dirry or wet. We’re also glad you’re enjoying the fit and sound quality. It really makes our day to know that our products are enhancing your experiences. If you ever have any questions or need assistance, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best earbuds till date.
on July 10, 2025
Posted by: avi3814
[This review was collected as part of a promotion.] I have used almost every earbuds at this price range. I found buds 3 pro to be amazing good. One thing to mention is its noise cancellation. Its best among all the competitors, I don't need to worry even in nyc's subway stations. Just turn the anc on and listen, easy..
Additionally, Galaxy AI works really well with buds too. Just ask them anything u would like and you will get the answer instantly, no needa take out ur phone.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 10, 2025
Thank you for sharing your candid thoughts on the Galaxy Buds3 Pro! It’s great to see that the noise cancellation works so well for you, especially in busy places like NYC’s subway stations. We designed it to help you enjoy your music without the distractions. We’re also glad you’re enjoying the Galaxy AI features. It’s designed to make your life easier by providing quick answers when you need them. If you ever have questions or need assistance, please feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Translation on point
on July 10, 2025
Posted by: Teliva
[This review was collected as part of a promotion.] Using Samsung a82 coach me through in-person calls allows me to fluently translate and provide service to my customers
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 10, 2025
Thank you so much for your thoughtful review of the Galaxy Buds3 Pro, Teliva! We're pleased to see that you’re enjoying the features, especially the live translation. It’s amazing how this feature allows you to break down language barriers and enhance your communication experience. We designed this feature to make conversations smoother and more accessible, and it's great to see how much it's benefiting you. If you have any questions or need assistance with your Galaxy Buds3 Pro, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best ANC Available
on July 10, 2025
Posted by: Tejasloke
[This review was collected as part of a promotion.] Well top features ie voice control to play pause music and changing tracks!
Need a better implementation of this feature for volume control
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 10, 2025
Thank you for your thoughtful review of the Galaxy Buds3 Pro, Tejasloke! We're elated to see that you're enjoying the best-in-class Active Noise Cancellation and the voice control for playing, pausing music, and changing tracks. Your feedback on volume control is invaluable, and we appreciate your suggestion for improvement. If you have any more thoughts or questions, please don’t hesitate to reach out to us at Samsung Support. We truly value your input and would love to hear more from you in the future! -Kelvin
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Written by a customer while visiting Samsung US
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