Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(14,807 Reviews)
Open Ratings Snapshot
Rating breakdown 14,807 reviews
5 Stars
10,180
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product. 
(
3,499 out of 4,528
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
3 out of 5
3
slow charging
on July 16, 2025
Posted by: tmcc
Expertise:Intermediate
Verified Purchase:Yes
buds charge very slow in the case. If one bud is used, the other bud isn't charged
Response from Samsung USBy R&R Team, July 17, 2025
Thank you for sharing your feedback about the Galaxy Buds3 Pro, Tmcc. We're glad to hear from you and get your insights! If you're noticing slow charging, please ensure you're using the included USB cable and a Samsung-approved wall adapter. It's also important to check that the earbuds are seated properly inside the case, as any misalignment can prevent the charging contacts from connecting effectively. Additionally, a quick look to ensure there isn’t any debris on the charging contacts can enhance the charging process. If you continue to have this experience, please reach out to us at Samsung Support. We’re here to assist you further. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I really like these buds.
on July 16, 2025
Posted by: Softballcoach
[This review was collected as part of a promotion.] These are great for the gym. They block out everything else around me so I can listen to my music or podcast and focus on what I am doing. They are light but stay in your ears well.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 17, 2025
Thank you for your honest review of the Galaxy Buds3 Pro. We appreciate your insights as we continue to make changes and improvements to our devices and services. We love seeing that you're enjoying your buds, especially when you're at the gym getting a workout in. It's reassuring to see that they block everything out around you, allowing you to enjoy listening to your music or podcasts, which helps you focus on what you're doing. We also love the fact that you noticed that they are light and stable in your ears when you are using them. We hope to hear more positive reviews like this from you in the future. For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Buds 3 pro
on July 15, 2025
Posted by: Volodymyr
[This review was collected as part of a promotion.] The dual-driver setup (dynamic + planar magnetic) delivers rich bass, clear mids, and sparkling highs —perfect for all music genres. The 24-bit Hi-Fi audio (with compatible devices) makes lossless tracks sound incredible.
These are Samsung’s best earbuds ever—ideal for audiophiles, commuters, and Samsung loyalists.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 16, 2025
Thank you for your review of the Galaxy Buds3 Pro, Volodymyr! It’s great to see that you’re enjoying the rich bass and clear audio across all genres. The 24-bit Hi-Fi audio is designed to elevate your music experience, and it’s fantastic that it's making such an impact on your listening. We appreciate your feedback and are glad these buds are perfect for your commutes and daily use. If you have any questions or need assistance, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best buds ever
on July 15, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] The Galaxy AI integrated with this device is absolutely flawless. I can switch between my Galaxy phone and my Galaxy laptop flawlessly without causing any delays in what I'm doing. Highly recommend.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 16, 2025
Thanks for taking the time to reach out to us, Andrea. We appreciate your feedback regarding the Galaxy Buds3 Pro. We're glad to see that you're enjoying the Galaxy AI features integrated with these buds. It's also great to know that you enjoy the ability to switch seamlessly between your Galaxy Phone and Laptop. We hope you continue to have a wonderful experience, and if you have any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing deal
on July 15, 2025
Posted by: chris
from West, Mississippi
Expertise:Expert
Verified Purchase:Yes
Great earbuds. Bought for my son, who said they are the best earbuds he has ever used. Superb sound quality and noise cancelling. He said he can hear instruments in songs that he never knew existed with other earbuds.
Response from Samsung USBy R&R Team, July 15, 2025
Thank you for sharing your thoughts on the Galaxy Buds3 Pro, Chris! We appreciate that your son considers them the best earbuds he has ever used. It’s impressive how the superb sound quality and advanced noise cancellation can reveal intricate details in music. His ability to notice instruments in songs that he never realized were there highlights the immersive audio experience these earbuds offer. At Samsung, we strive to enhance your listening experience, and it’s wonderful to see that reflected in your enjoyment. If you or your son have any questions or needs assistance, please feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Pro 3 ear buds, for everyday, anywhere...
on July 15, 2025
Posted by: Leeran
from Bend, Oregon
Expertise:Intermediate
Verified Purchase:Yes
Great quality... I like the boom mike...
Excellent styling...
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great noice cancelling, seamless pairing with sams
on July 15, 2025
Posted by: Char24
[This review was collected as part of a promotion.] Great noice cancelling, call quality, seamless integration with samsung products, great audio quality. Overall a good buy
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 16, 2025
Thank you so much for your review of the Galaxy Buds3 Pro, Char24! We're so happy to see that you’re enjoying the excellent noise cancellation and call quality. It’s also great to know that the seamless integration with your Samsung products is something you noticed. We take pride in delivering outstanding audio quality, and we're pleased that you find it beneficial. If you ever have any questions or concerns, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love these buds!
on July 15, 2025
Posted by: Benjoe72
[This review was collected as part of a promotion.] The Samsung Galaxy Buds3 Pro are a standout in the premium TWS earbud market. With dual‑amplifier, two‑way speakers and support for 24‑bit/96 kHz UHQ streaming, they deliver rich bass, crisp mids, and sparkling highs—truly immersive audio that brings music and podcasts to life . ANC is another highlight: AI‑driven Adaptive Noise Control dynamically blocks ambient sounds—and even recognizes sirens and voice, shifting into Ambient mode automatically when needed . Users consistently praise the call quality thanks to the stem design and multi‑mic array, reporting voice clarity that's “shockingly” sharp even in noisy settings .
Comfort-wise, Samsung’s ergonomic Blade design and 3D‑scanned fit make these earbuds secure and lightweight—even during long wear sessions . Battery life is strong, delivering around 6 hours with ANC plus up to 30 hours with the charging case . Real-time language translation (via Galaxy AI) is a futuristic bonus—ideal for travel and meetings .
From the intuitive swipe and pinch gestures to seamless Samsung integration, the Buds3 Pro shine with polish and performance. Whether commuting, working from home, or on a call, they’re a thoughtfully designed audio companion that’s hard to beat.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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