Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(14,806 Reviews)
Open Ratings Snapshot
Rating breakdown 14,806 reviews
5 Stars
10,179
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product. 
(
3,499 out of 4,528
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
Review of my pro 3s
on July 18, 2025
Posted by: Twistedangel
[This review was collected as part of a promotion.] Over all sound quality is off the charts! The ambient and adaptive options are really great for sound control whether its a noisy crowded place or completely quiet the buds adaptive and create my own personal concerts. The Galaxy Ai is incredible with anything you challenge it with. And the interpreter option has been a complete life saver!! Definitely recommend pro 3s for anyone anywhere anytime!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great buds!
on July 18, 2025
Posted by: Lep006
[This review was collected as part of a promotion.] These earbuds have certainly captured my attention with their sleek design and comfortable fit. The sound quality is remarkable, providing a rich and immersive listening experience. I appreciate the long battery life, which allows me to enjoy my music throughout the day. Furthermore, the ease of use and seamless connectivity have made them an indispensable part of my daily routine. Overall, these earbuds have exceeded my expectations, and I am thoroughly impressed.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
LOVE THE NOISE CANCELLIG
on July 18, 2025
Posted by: TWolf7
[This review was collected as part of a promotion.] The noise canceling on the Buds 3 Pro is amazing! It blocks out most background noise, so you can really focus on your music or calls. Super helpful in loud places, and the ambient mode is great when you need to hear what's around you. Definitely one of the best features
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Most useful earbuds I've owned.
on July 18, 2025
Posted by: Darthdave
[This review was collected as part of a promotion.] My Galaxy pro buds 3 have made work a lot easier, they have some of the coolest AI features I've ever seen being able to translate in real time when you encounter a foreign language. That's been the most impactful however they also have some of the best sound quality I've ever heard when using this kind of device. The audio is clear and crisp it also makes it very convenient for talking on the phone sometimes they hear me better using the earbuds than they do just using my phone.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 18, 2025
Thank you so much for sharing your experience with the Galaxy Buds 3 Pro! We’re more than happy to see that the real-time translation feature has made such a positive impact on your work and that you’re enjoying the incredible sound quality. It’s always our goal to enhance your daily activities, whether it’s through seamless communication or exceptional audio clarity. Your feedback means a lot to us, and if you have any questions or concerns, please feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Trash products
on July 17, 2025
Posted by: Weston
from Tennesee
Galaxy buds 3 pro is peice of garbage i was able to always snap the ear tips on until today they would not go on and I was told I will have to buy new ones there a rip off only last 6 months to a year. Dont reccomend this product is trash
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
1 out of 5
1
Design
3 out of 5
3
Value
1 out of 5
1
Response from Samsung USBy R&R Team, July 18, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Weston! We understand that you're facing some challenges with the earbud tips, and we would like to offer assistance. It appears that one of the tips may have been damaged while you were trying to reinsert it into the earbuds, and you've been informed that you might need to purchase replacements. We are committed to helping our customers and would like to gather additional information to work towards a resolution. Please reach out to us at Samsung Support, so we can further assist you. In the meantime, we have attached a resource to help with the proper way to change your bud tips. We look forward to hearing from you! -Kelvin
https://www.samsung.com/us/support/answer/ANS10003496/
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Samsung Air Pods
on July 17, 2025
Posted by: Ronnie
[This review was collected as part of a promotion.] The air pods are great. I have found them to be comfortable, stylish, and made of high quality materials. The only issue I have run into is that the sound could be a little louder.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awsome sound quality
on July 17, 2025
Posted by: DenRho13
[This review was collected as part of a promotion.] The sound quality of these earbuds is amazing especially with the Galaxy AI helping with sound options like noise canceling with things in everyday life. They are also very comfortable to wear for long periods of time would definitely recommend them to anyone looking for new earbuds.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 18, 2025
Thank you for taking the time to share your feedback about the Galaxy Buds3 Pro! It's great to see that you are enjoying the outstanding sound quality and the benefits of Galaxy AI, especially the noise cancellation feature that enhances your everyday listening experience. It’s great to know you find them comfortable for extended use, making them ideal for long listening sessions. If you ever have any questions or need assistance, please feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Poor charging case
on July 17, 2025
Posted by: Biscuit1982
from Meridian, MS
Expertise:Intermediate
These have to be the worst earbuds literally can't even wear them and put them in the charging case. The case blinks and sends a faulty charge notification after wearing them for an hour bought these two days ago. One side will charge and the other won't.
Response from Samsung USBy R&R Team, July 18, 2025
It's great to hear from you! We appreciate your candid feedback regarding the Galaxy Buds3 Pro. We noticed that you may be experiencing some challenges with the case blinking and your buds not charging. We want to gather more information to assist you better, but we've also added a link that should help you resolve this. Samsung offers a 12-month limited warranty for manufacturer defects. We also offer the option to add additional coverage with Samsung Care+ on eligible devices, providing extended protection and enhanced support. If this continues after troubleshooting, we recommend that you reach out to us at Samsung Support so that we can further assist you with this. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10000013/#samsung-earbuds-dont-charge
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Written by a customer while visiting Samsung US
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