Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(14,806 Reviews)
Open Ratings Snapshot
Rating breakdown 14,806 reviews
5 Stars
10,179
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product. 
(
3,499 out of 4,528
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
My new daily driver
on July 21, 2025
Posted by: ExcelsiorOne
[This review was collected as part of a promotion.] Using the Galaxy Buds3 Pro for a couple weeks now and I’m really happy with them. Setup was fast, and they fit well after switching the ear tips. Comfortable for long use and stay in place during walks or gym.
Sound is clear with strong bass, and Galaxy AI actually helps — it adjusts the sound based on how the buds fit in your ears. Pretty cool that it just auto-tunes everything without you doing anything.
Noise canceling is solid. It blocks most background noise, and AI helps here too — it lowers ANC when someone talks to you or if it hears things like sirens. That’s been handy a few times already.
I also tested the live translation feature with my Galaxy phone. It’s not perfect, but it’s super useful when it works — you hear the translation through the buds while reading it on screen.
Battery life is decent — about 5 hours with ANC on, and the case gives a few recharges. Mic quality is great for calls. People hear me clearly even outside.
Pros:
Great sound with smart AI tuning
Comfortable and stable fit
Reliable noise canceling
Voice detection + translation features
Good mic for calls
Cons:
Works best with Galaxy phones
Case is a bit bulky
If you’ve got a Samsung phone, these are a smart upgrade. Sound is great, and the AI makes them feel way more responsive than typical earbuds.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
MAJOR Connection Issues
on July 21, 2025
Posted by: ColeCav
Have had consistent connection issues with the left earbud. I've already sent it in once to be repaired through Samsung but the problem remains. They took a serious step back with this series. Very poor build quality.
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
1 out of 5
1
Design
2 out of 5
2
Value
1 out of 5
1
Response from Samsung USBy R&R Team, July 22, 2025
We appreciate you sharing your experience with the Galaxy Buds3 Pro with us, Cole. Your feedback is greatly appreciated as we continue to make improvements and changes. We hate to see that you've had some challenges with the connection with the left earbud. If your earbuds disconnect frequently, it may be due to a poor Bluetooth connection or wearing them incorrectly. Please make sure that the earbuds are properly inserted into your ears, that your Bluetooth connection is secure, and that the software on your earbuds is up-to-date. This can help enhance the connectivity experience. Be sure to check out the link attached for more troubleshooting options that may help you get this resolved. If this persists, please do not hesitate to reach out to us so that we can provide further assistance. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Not the best
on July 21, 2025
Posted by: Tinker
[This review was collected as part of a promotion.] By all means understand that I have tender ears. These work good but the irritate my ears. I prefer the pixel buds
Value
3 out of 5
3
Response from Samsung USBy R&R Team, July 22, 2025
Hi Tinker! Thank you for sharing your thoughts on the Galaxy Buds3 Pro. We totally understand that comfort is key, especially for those with sensitive ears. We encourage you to try out the additional ear tips that come with your Galaxy Buds. Sometimes, a different size can make all the difference in finding that perfect fit. To get the best experience from your buds, be sure to check out our linked guide for tips on achieving the ideal fit. If you have any other questions or concerns, don’t hesitate to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10003519/ (how to wear)
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing Sound quality
on July 21, 2025
Posted by: Mr Vock
Verified Purchase:Yes
sound quality is amazing, still trying to learn all the new features but so far are great!!
Response from Samsung USBy R&R Team, July 22, 2025
Thanks for taking the time to reach out to us, Mr Vock. We really appreciate your insights on the Galaxy Buds3 Pro as we continue to make changes and improvements. We love that the sound quality has been amazing for you and that you've been exploring all the features that they provide. If you're looking to learn more about what your buds are capable of, we recommend checking out the link attached to learn more about their specs and features. For any questions or concerns while you're exploring, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10003393/ (All about the Buds3 Pro)
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
The design and sound perfect but...
on July 21, 2025
Posted by: Brandolin
[This review was collected as part of a promotion.] The product is neat, the design, the sound, the user interface makes it a excellent option to use, howee I miss the touch gestures because I don't like "pressing a button" specially because my fingers are kinda slippery and big, sometimes I hung up call by mistake because of that...
Value
4 out of 5
4
Response from Samsung USBy R&R Team, July 22, 2025
It's awesome to hear from you, Brandolin. It's great to see that you love the design, and the sound has been perfect for you. It's also great to know that you love the user interface with these buds. We do see that you may be experiencing some challenges with the new pinch and swipe gestures. We recommend checking out the link attached for tips on how to get these features to work properly. If you have any further concerns or questions, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome buds
on July 21, 2025
Posted by: Nomolos72
[This review was collected as part of a promotion.] I'm a long time galaxy fan.. this buds are the truth! Period
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Love this product
on July 21, 2025
Posted by: Happy4me
[This review was collected as part of a promotion.] The Galaxy AI works well with your voice. It stands up well to sweat and dirt, I work in industrial and commercial construction. The audio is clear, call audio in and out is great. I wish there were more silicone pieces for your ear with your purchase
Value
4 out of 5
4
Response from Samsung USBy R&R Team, July 22, 2025
Thank you so much for sharing your experience with the Galaxy Buds3 Pro! It's great to see that you find the voice controls effective and that they perform well in tough environments like industrial and commercial construction. It's also great to know you appreciate the clear audio quality for calls, both in and out. We understand the importance of comfort during long hours of use, and your feedback about having more silicone ear pieces is valuable. We’ll definitely take that into consideration for future improvements. If you have any other questions or concerns, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing noise cancelling and voice detection
on July 21, 2025
Posted by: Rosalez208
[This review was collected as part of a promotion.] I love how I can use the Galaxy AI translate feature with my headphones seamlessly. The scene was connection from my laptop to my Galaxy s23 ultra is amazing.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 22, 2025
Thanks for taking the time to share your feedback on the Galaxy Buds3 Pro, Rosalez. We love to see that the noise cancellation and voice detection have been amazing for you. It's great to see that you use the Galaxy AI translate feature! We also see that the buds seamlessly connect to your Galaxy S23 Ultra and your laptop. We aimed to create buds that flow seamlessly with your devices. If you ever have any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
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