Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,806 Reviews)
Rating breakdown 14,806 reviews
5 Stars
10,179
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Great sound quality
on July 26, 2025
Posted by: Yoshi20
[This review was collected as part of a promotion.] Overall better than the previous model in terms of sound quality. I wish the design was the same as the old one
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Game changer while working at the shop
on July 26, 2025
Posted by: Spacemoose
[This review was collected as part of a promotion.] I've had previous earbuds even airpods but the buds 3pro are the only ones that reduce the noise from my work environment, impact guns and electric ratchets. Caller doesn't even know I'm using them
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product.
on July 26, 2025
Posted by: PyramidsAreStupid
[This review was collected as part of a promotion.] Works with everything that has blue tooth and the sound quality is amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My galaxy pro buds 3 are absolutely amazing
on July 26, 2025
Posted by: Dondadda317
[This review was collected as part of a promotion.] My galaxy pro buds are amazing. I absolutely love the quality of sound the produce then the noise canceling mode is truly where its at
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product nice and comfortable for your ears
on July 26, 2025
Posted by: Cwood2k
[This review was collected as part of a promotion.] I love everything galaxy. Been a fan forever so easy to use .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great sound great buds
on July 26, 2025
Posted by: Crimson
[This review was collected as part of a promotion.] I love the sound and the feel of these buds. By far the best by Samsung.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The battery exceeded my expectations.
on July 26, 2025
Posted by: RayRey
[This review was collected as part of a promotion.] Im constantly using my galaxy buds pro as im always in the field and helps with being hands free and when i pair it with my galaxy watch ultra answering calls, listening to music its such a breeze and takes no time, because i dont have to pull out my phone.
I use gemini as my AI through my ultra watch, which is amazing in itself.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Buds 3 pro
on July 26, 2025
Posted by: UGAfan1975
[This review was collected as part of a promotion.] They worked great for awhile. Then the right earbud goes silent on the call end. The person that is on the other end can't hear me, but I can hear them.
Value
3
Response from Samsung USBy R&R Team, July 28, 2025
We appreciate you taking the time to share your feedback on the Galaxy Buds3 Pro! We love to see that they worked great for you! However, we noted your concern about the right earbud going silent during calls, where you can hear the other caller, but they cannot hear you properly. To ensure your earbuds are functioning correctly, we recommend checking that the microphone is not muted, verifying the battery status in the Galaxy Wearable app, and inspecting the earbuds for any dirt or damage that may affect performance. Samsung offers a 12-month limited warranty for manufacturer's defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If this continues to be a concern, please reach out to us at Samsung Support for further assistance. -Kelvin.
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Written by a customer while visiting Samsung US