Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,806 Reviews)
Rating breakdown 14,806 reviews
5 Stars
10,179
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
4
Great but cant stay in your ear
on July 28, 2025
Posted by: Hercle62
[This review was collected as part of a promotion.] I love the galaxy buds pro 3's, they have a really great sound to them honestly better than any on the beats headphones or earbuds i have and the AI features are nice and helpful but my only complaint is they struggle to stay in you ear for an extended period of time and you have to constantly adjust them in you ear so they don't fall out, I have tried pretty much all the silicone tips that come with it to see if I get a better fit
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Step down from prior gen
on July 28, 2025
Posted by: Not a fan
Expertise:Intermediate
Terrible fit, though the fit test assess it as good. Nearly impossible to change the bud tips, I'm not sure why that change was made. Have a noticeable hiss coming through the right earbud when ANC is on, which makes the off setting much more comfortable for usage. These just become overpriced generic earbuds at that point. I personally dislike the stem pinch controls, though some may prefer it to the tap controls of the 2 pro.
Features
3
Performance
3
Design
1
Value
2
Response from Samsung USBy R&R Team, July 29, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro. We noted your concern about the fit, and it’s important to use the right-sized ear tips to ensure comfort and optimal audio quality. Ensure there are no gaps between the ear tips and your ears, and if you need assistance with changing them, we have a helpful guide available. After selecting the correct tips, check for the L and R markings to insert them properly and adjust them for a comfortable fit. Running the earbud fit test in the Galaxy Wearable app can also enhance your experience. Regarding the hissing sound with you buds, it may come from the sub-microphone adjusting the audio based on the selected mode. Touching or covering this area while inserting or adjusting the earbuds can sometimes cause unintended sounds. We hope these suggestions help improve your experience! If any of this persists, please be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
A bold refresh of the NEW Samsung Buds 3 Pro
on July 28, 2025
Posted by: Exquisite
[This review was collected as part of a promotion.] The Samsung Galaxy Buds Pro3 are excellent A.I buds on the market today. The fresh new take with Active noise cancellation, Voice Detect, Voice wakeup using Samsung Bixby or an alternate A.I such as Google Gemini make it a pair of great buds to own. You can pair with Andriod or iOS to enjoy rich sounds from the 6 embedded speakers inside each buds. I have been using mine for well over a year and have been pleased. I plan on purchasing another as a backup just incase. You will most certainly not be dissapointed if deciding to add these buds to your collection.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It's really a great buds love to recommend anyone
on July 28, 2025
Posted by: Jazib123
[This review was collected as part of a promotion.] A great product especially who travels a lot aor having usage call time. The sound is too perfect.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great clarity
on July 28, 2025
Posted by: BillyJ
[This review was collected as part of a promotion.] The AI feature is amazing. The translation feature comes in handy and the headset is super clear
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Lightweight and comfortable
on July 28, 2025
Posted by: Sputnik
[This review was collected as part of a promotion.] I use my Galaxy Buds 3 Pro to listen to music commuting to and from work as well as watching news on YouTube. They are comfortable and the quality of the sound is excellent.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is great
on July 28, 2025
Posted by: Glitzy
[This review was collected as part of a promotion.] I use my Samsung Galaxy A54 for everything. I write lyrics with it, I take pictures, I slot and play all games, I even go to college on it. I love Samsung their the best..
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A great addition to the Samsung ecosystem!
on July 28, 2025
Posted by: NydeRyde
[This review was collected as part of a promotion.] The Galaxy Buds 3 Pro have been my daily driver earbuds for a few months, and honestly, I cannot recommend them enough for Galaxy users. I will admit, I was skeptical at first. My earbuds before this pair were the Bose QC Ultra Buds, and they were amazing in the sound department but were lacking in software features and had quite a few bugs. After I purchased the Buds 3 Pro, I was initially disappointed with the sound. For some reason, the built-in EQ with these buds is not the best, but after changing it to my liking, I can confidently say they sound on par, if not better, than the Bose's. And that's just the sound. The ANC and ambient mode are fantastic on these, and I am not trying to sound corny by saying I sometimes forget I am wearing them when pass-through is on. The case is a little wonky at first, given you have to rotate the buds to put them in, but after adjusting, I am used to it. The call audio sounds amazing, according to my family, and I use them on the phone all the time. They also have a live translation feature using Galaxy AI, which I initially thought was a gimmick, but then found myself using at work for customers who did not speak my native language.
Overall, I highly recommend these earbuds to anyone already in the Samsung ecosystem, as the many features (most of which I didn't even mention) greatly enhance my experience with my phone. Not to mention, Samsung has loads of deals on their website to buy these at a discount.
Overall, I highly recommend these earbuds to anyone already in the Samsung ecosystem, as the many features (most of which I didn't even mention) greatly enhance my experience with my phone. Not to mention, Samsung has loads of deals on their website to buy these at a discount.
Value
5
Written by a customer while visiting Samsung US