Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,806 Reviews)
Rating breakdown 14,806 reviews
5 Stars
10,179
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
3
The best earbuds I've had ever but one big issue.
on July 28, 2025
Posted by: Hoping4afix
[This review was collected as part of a promotion.] I've got to start by saying that I love these earbuds by far they are the best earbuds I've ever owned in terms of functionality and features The AI is awesome especially when interpreting Spanish to English. It just so smooth and so fast it's quite incredible I have found a few small issues and one big issue that really kind of throws a stick in my spokes as for smaller issues I feel like I probably just battery life being a little less than anticipated as well as sometimes I do have some distortion but very rarely I also use my earbuds for almost constantly. My biggest concern and issue has been something that's just come off recently which is I lost my charging cradle case and Samsung does sell the charging cradle individually. They advised to just replace the earbuds but given the cost of the earbuds at purchase its totally unreasonable. The only solution that's out there is to buy a used third party case and that just seems questionable for many different reasons but it's the only solution if I want to continue to use these earbuds I'm actually kind of shocked there isn't any other options from Samsung. It really is a shame because I love you so much and I feel like I'm not getting the back end support that a flagship ear bud should offer. I've been a very loyal Samsung customer for last 15 years, every smartphone, tablet, washer dryer and buds have been registered Samsung products. I would have given a 5 star review except this recent issue.
Value
3
Response from Samsung USBy R&R Team, August 6, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro! We appreciate your feedback and are thrilled to hear you love the functionality and the AI features, especially the smooth Spanish to English interpretation. We completely understand your frustration regarding the loss of the charging cradle case and the options currently available. We’re pleased to let you know that we now offer a Clip Case with a carabiner designed for the Galaxy Buds 3 and Buds 3 Pro. Your loyalty over the past 15 years means a lot to us, and we’re here to help with any other questions or concerns you might have. Please don’t hesitate to reach out to us at Samsung Support for any assistance you need. Thanks again for being part of the Samsung family! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Buds3 Pro is phenomenal.
on July 28, 2025
Posted by: daprtapr
[This review was collected as part of a promotion.] Comfortable fit with several sizes of inner ear pads to choose from. Slide volume is convenient.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best device for listen
on July 28, 2025
Posted by: Gmont76
[This review was collected as part of a promotion.] Best device for music or translate others languages. Need to improve the Location system, but it's still the best headset in my opinion.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Buds3 Pro
on July 28, 2025
Posted by: Neckerbocker
[This review was collected as part of a promotion.] Arguably the best purchase! Seamless pairing too include a nice notification showing the power status when opened. With Galaxy AI you can continue being active in numerous environments and not have to worry about changing the ambient mode, the ANC cancels out the background when detected. Definitely a no brainer to add this to your arsenal of wearables.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Power packed
on July 28, 2025
Posted by: Yusanni1
[This review was collected as part of a promotion.] With the noise cancelation mode, the buds provide me with a quiet abyss I feel like I've been taken to a different dimension, a different galaxy. The slide gestures provide quick and easy commands for volume control and the ambient effect is so helpful that I don't need to take my buds off my ears to have a short conversation.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great buds!
on July 28, 2025
Posted by: Brey94
[This review was collected as part of a promotion.] Galaxy AI feature is an awesome addition to an already great product. The sound quality is excellent and the noise canceling is extremely effective!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best buds ever
on July 28, 2025
Posted by: Johnny5
[This review was collected as part of a promotion.] Best ai buds ever. Great sound. Great look. Durable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My favorite buds thus far
on July 28, 2025
Posted by: Nipnip2
[This review was collected as part of a promotion.] I use my buds every day. I love them. They do what I need them to do without any issues. When pair with my phone I utilize AI interactions to get questions answered or speech to text notes and reminders.
Value
5
Written by a customer while visiting Samsung US