Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(14,799 Reviews)
Open Ratings Snapshot
Rating breakdown 14,799 reviews
5 Stars
10,174
4 Stars
2,423
3 Stars
1,029
2 Stars
561
1 Star
612
77%of customers recommend this product. 
(
3,499 out of 4,529
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
Amazing sound quality
on August 14, 2026
Posted by: Shiesty
[This review was collected as part of a promotion.] I chose the galaxy Buds 3 pro and im highly satisfied with them, the sound quality is great, the easy to use features and controls are sweet and as for comfort I wish it could of been better but still it ain't bad.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best sounds quality
on August 14, 2026
Posted by: SamsungFan
[This review was collected as part of a promotion.] Buds Pro has the best sound quality. I love the voice command the most. At gym, I just say increase volume or next song and it does it. Very convenient. I have my friends try it and they all bought one.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My Daily Driver
on August 14, 2026
Posted by: GalaxyFan4Life
[This review was collected as part of a promotion.] I'm so glad that I chose the buds 3 pro for my everyday use. They work well and last long.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Not Thrilled
on August 14, 2026
Posted by: Mobeedee
[This review was collected as part of a promotion.] I have the whole suite of products. This is the only Samsung product that doesn't live up to the hype for me. It isn't as intuitive as their other products. My buds came with a weird rubber/burnt smell on both tips that i cannot get rid of. After i wear them that smell transfers to my ear. They also dont feel as comfortable in my ear like the earlier generations did. And sometimes the buds take turns going in and out.
Value
3 out of 5
3
Response from Samsung USBy R&R, August 19, 2026
Howdy Mobeedee,

Thank you for sharing your thoughts on the Galaxy Buds3 Pro. We appreciate your continued choice of Samsung products and your feedback regarding your experience with the Galaxy Buds3 Pro. The immersive audio, active noise cancellation, and seamless connectivity within the Galaxy ecosystem are designed to enhance your overall experience.

We understand that issues such as ear tip odor, a less comfortable fit, and intermittent audio between the earbuds have detracted from your enjoyment compared to earlier generations. If you notice any unpleasant odors coming from your Galaxy Buds3 Pro, we recommend refraining from using them and contacting our Samsung Support Team to report this concern. From there, we can discuss warranty options. Your detailed feedback is invaluable as Samsung works to refine the Galaxy Buds experience.

uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/

-Ty

Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Let me tell you bud
on August 13, 2026
Posted by: Sooner1800
[This review was collected as part of a promotion.] I chose them because paired with my fold its remarkable on how well it works for me
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
My buds pro 2 were better
on August 13, 2026
Posted by: misfit
from Indiana
Expertise:Intermediate
I liked the fact I could turn the volume up or down in each earphone and definitely did not raised the bar from my buds pro 2, sound quality was ok at the beginning, now the clipping in the background is annoying, my pro 2 sound better even with the use and abuse they have taken, no wander why samsung is not taking them back.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
2 out of 5
2
Design
3 out of 5
3
Value
1 out of 5
1
Response from Samsung USBy R&R, August 19, 2026
Hola misfit,

Thank you for sharing your thoughts on the Galaxy Buds3 Pro. We appreciate your comparison with your previous Galaxy Buds. The immersive audio, active noise cancellation, and seamless connectivity with other Galaxy devices are designed to provide an enhanced listening experience. We understand how distracting background clipping can be, especially since you preferred the sound and controls of your earlier Buds Pro 2. Your feedback is valuable as Samsung continues to refine the Galaxy Buds experience.

-Ty

Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
10/10 sound experience
on August 13, 2026
Posted by: VTcammy
[This review was collected as part of a promotion.] From the first listen, the Galaxy Buds3 Pro changed how I experience music.
These are the best earbuds I've ever owned. The low end hits with a precision I didn't know I was missing — bass lines that used to get lost now sit right where they belong. Every production choice becomes audible; layered instruments that once blurred together now separate cleanly.
The noise cancelling is flawless — the world falls away, leaving nothing but the music. I'd buy these all over again without a second thought. They gave me back the feeling of hearing my favorite songs for the first time.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Listen Linda
on August 12, 2026
Posted by: Sammygurl
[This review was collected as part of a promotion.] My buds are the best headphones Ive had in a while, being able to search for them individually, is my favorite feature. Ive been known to lay one down a time or two. I chose the buds 3 because they pair so great with my multiple Sammy devices. Cant wait till my new onea arrive.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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