Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(14,806 Reviews)
Open Ratings Snapshot
Rating breakdown 14,806 reviews
5 Stars
10,179
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product. 
(
3,499 out of 4,528
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
Great upgrade from the 2 pro!
on July 31, 2025
Posted by: ExileAviation
[This review was collected as part of a promotion.] I absolutely love these buds! They sound amazing and great balanced sound. I personally use bass boost EQ. The design is great, I didn't really the bean shape that the 2 had, and would fall out of my ears easily. These new buds have the interpretation features based off their Galaxy AI, whichIi personally find useful when im in quebec where they speak French. I don't know why the case has a clear top, but I don't really mind it, and I think putting the buds inside the case is way better then the buds 2 pro, but it takes getting used to.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 31, 2025
Thanks for sharing your experience with the Galaxy Buds3 Pro. It’s great to see you’re making good use of the Equalizer feature and enjoying the sound quality with the bass booster. We’re glad the new stem design is comfortable for you, as fit plays such a crucial role in the listening experience. It’s also awesome that you find the language interpretation features helpful while you’re in Quebec. Our goal is to create technology that enhances your everyday interactions. The case design might be unique, but many users think it adds a stylish touch while keeping your buds secure. If you have any questions or concerns, don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Phone has a lot of great features
on July 31, 2025
Posted by: Love280
[This review was collected as part of a promotion.] Galaxy Gemini Ai feature is fantastic and the phones operations are spectacular. Best phone yet
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Why the new Buds 3? Why not.
on July 31, 2025
Posted by: Mustardpleasenoketchup
[This review was collected as part of a promotion.] Ever thought of having something that can play music, take calls, receive orders, allow you to focus, give you support while enduring physical activities, and be so small it would fit in your pockets? Well, the new Buds 3 Pro pretty much does the trick.
These are the "go to" if you're looking for reliability, affordable, comfortable, versatile, and quality made in-ear headphones!
Value
3 out of 5
3
Response from Samsung USBy R&R Team, August 6, 2025
Thank you for sharing your amazing review of the Galaxy Buds3 Pro! It’s great to know you love their ability to play music, take calls, and support your activities while being pocket-sized. We appreciate your feedback about their reliability and comfort. Feedback like yours is what we strive for with every device we bring you. If you have any questions or need assistance, please reach out to us at Samsung Support. We're always here to help you! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great sound
on July 31, 2025
Posted by: willic
[This review was collected as part of a promotion.] I have the pro2 series this one is far better ... better sound and stay on ear with not problem
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing sound
on July 31, 2025
Posted by: FREDDIE
[This review was collected as part of a promotion.] I use my buds everyday and the setup was super easy. Galaxy AI makes everything easier!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Would be happier if Modes worked with only 1 Bud
on July 31, 2025
Posted by: LocoGringo
[This review was collected as part of a promotion.] Don't always feel like having both buds in at same time. Modes should be available for only 1 Bud if I want it. Also New pair has been glitchy.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, July 31, 2025
We appreciate you taking the time to reach out and share your thoughts about the Galaxy Buds3 Pro! We genuinely appreciate your feedback on wanting features to work with just one bud. It's important for us to know what matters to you. If you're experiencing any glitches, please ensure your device is within Bluetooth range and check for any available updates. If you're still having trouble after that, a reset of your buds might help as well. Should you need any further assistance or have more questions, don’t hesitate to contact us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great sound and noise cancelation but minor annoya
on July 31, 2025
Posted by: Randy00
[This review was collected as part of a promotion.] These buds sound great have good battery life and the noise cancelation is great. One big flaw for me was how they always fall out of my ear that annoys me very much. With that said I can always buy foam ear tips. Recently with galaxy ai its nice that I can call out and ask what ever I need from my ai without pulling my phone out.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, July 31, 2025
Thank you for sharing your thoughts on the Galaxy Buds3 Pro, Randy! It's great to see that you’re enjoying the sound quality, battery life, and Active Noise Cancellation feature. We completely understand the importance of having a secure and comfortable fit, and it's important to ensure you have the right size ear tips for your ears. A proper fit is crucial to avoid sound leaks and achieve optimal audio performance. We recommend using the earbud fit test available in the Galaxy Wearable app to check that you have the best fit. Be sure to check the bottom of the earbuds for the directional marks. You’ll see an “L” for the left bud and an “R” for the right. Insert the R bud into your right ear with the R facing you and the L bud into your left ear with the L facing you. You can also angle the earbud slightly so that the microphone is pointing toward your mouth, which enhances clarity during calls. Don’t hesitate to rotate the buds forwards and backwards until you find the comfortable fit that works for you. Once again, we appreciate your candid feedback. If you have any further concerns or questions, be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My commute has never been better!
on July 31, 2025
Posted by: SubwaySensei
[This review was collected as part of a promotion.] Okay, let's talk about the Samsung Galaxy Buds3 Pro, these things have upgraded my entire commute game.
​My daily journey to and from work involves a good chunk of time on the subway and then a bus. If you've ever experienced rush hour public transport, you know it's a symphony of screeching brakes, loud conversations, distant announcements, and just general urban chaos. It used to be a mental drain before I even got to my desk. The moment I pop them in and the Active Noise Cancellation (ANC) kicks in, it's like magic. That wall of noise just disappears. The train rumbles become a faint hum, the bus engine fades into the background, and even those loud conversations from the person two seats away seem to disappear. I've used other ANC earbuds, but the Buds3 Pro feel like they are better at isolating you in your own little world. I can wear them for my entire hour-plus commute without any ear fatigue and the battery life can handle my daily grind with plenty to spare for a few hours at the gym later.​ The Galaxy AI integration with Google Gemini is really cool. When I'm listening to something and need to quickly check a detail about my next stop or just get some quick info related to what I'm hearing, I can just tap the bud and ask. If you're an on the go public transport warrior like me, or just someone who wants peace in a noisy world, the Samsung Galaxy Buds3 Pro are an absolute game-changer.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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