Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,806 Reviews)
Rating breakdown 14,806 reviews
5 Stars
10,179
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
4
This product great sound and hearing no problem.
on August 2, 2025
Posted by: DRAGONLORD007
[This review was collected as part of a promotion.] I used this for music. The bud I choose fit great in my ear. The bass is great. I have use for call and receiving call. NO PROBLEM. it's easy to use earbed. Only don't like the design with the pointed sticking out.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love the new Buds 3 Pro
on August 2, 2025
Posted by: Silkworm
[This review was collected as part of a promotion.] Compared to the rest of the buds I have had and used (except the live buds.. Never had them).. These seem to be on a whole different level.. The noise canceling works great for me... I literally sometimes just pop them in for noise canceling... Plus, you gotta admit that they look next level.. I would say two things.. Sometimes I miss the wings the older buds had. But, after replacing the ear tips with foam ones, I really have nothing negative to say.. I'm glad I decided to pair these up when I upgraded to the S24 Ultra.. Especially now that they are using Galaxy Ai so much throughout all there new devices. It does have a profound effect..
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best earbuds in town
on August 2, 2025
Posted by: IronicParadox
[This review was collected as part of a promotion.] I have been using them for more than 6 months now and they have become a part of me now. I don't go anywhere without them.
It is a feature packed product with crisp voice. I can hear each and every note so clearly that I get lost in another world.
Galaxy AI enhances the quality of the music very well. Even a compressed audio file sounds like a high definition audio.
It is a feature packed product with crisp voice. I can hear each and every note so clearly that I get lost in another world.
Galaxy AI enhances the quality of the music very well. Even a compressed audio file sounds like a high definition audio.
Even during calls, the voice is very clear and the noise cancelation works really well.
The management app is also easy to use and has integrated Galaxy AI features.
Overall I am more than satisfied with this product.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Earbuds Purchase
on August 2, 2025
Posted by: Rmrtitan
[This review was collected as part of a promotion.] So, It has been quite a while I am owning this Samsung Galaxy Buds 3 Pro and I am really satsfiesd with my purchase. In fact I do consider this as one of the best investments I have done on an audio product.
First off all the main reason of the purchase is the sound quality which is just bestt!! I don't need to tweak anything in the Equalizer settings as the default ones is really good, just sometimes when I need more bass I put the low end up a little bit. I personally like to keep 360° audio turned off and also the Adjust sound to fit. But Samsung has done a really good job in giving these buds UHQ audio which really helps in increasing the sound quality further.
Connectivity, Stability was never an issue, although my buds stopped working but Samsung repaired it for free with shipping included as they were under warranty.
The case is also really nice and small, but can expect some scratches over it after a while unless you use a case.
The blade light is also a good addition to the verall package but cannot say much about it as I rarely use it when I take a walk at night.
The touch controls work nicely as they should.
And about the Noise Cancellation, they do a really good job by cancelling quite a lot of low and mid frequencies and also manage to cut of some of the highs as well.
And one of the best part of these buds is its Transperancy mode which is really good and I feel really comfortable when i I wear it. Sounds completely human like.
Many features can also be tweaked.
First off all the main reason of the purchase is the sound quality which is just bestt!! I don't need to tweak anything in the Equalizer settings as the default ones is really good, just sometimes when I need more bass I put the low end up a little bit. I personally like to keep 360° audio turned off and also the Adjust sound to fit. But Samsung has done a really good job in giving these buds UHQ audio which really helps in increasing the sound quality further.
Connectivity, Stability was never an issue, although my buds stopped working but Samsung repaired it for free with shipping included as they were under warranty.
The case is also really nice and small, but can expect some scratches over it after a while unless you use a case.
The blade light is also a good addition to the verall package but cannot say much about it as I rarely use it when I take a walk at night.
The touch controls work nicely as they should.
And about the Noise Cancellation, they do a really good job by cancelling quite a lot of low and mid frequencies and also manage to cut of some of the highs as well.
And one of the best part of these buds is its Transperancy mode which is really good and I feel really comfortable when i I wear it. Sounds completely human like.
Many features can also be tweaked.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound!
on August 1, 2025
Posted by: Jennifer77
[This review was collected as part of a promotion.] I love the sound quality and AI features. I recently conversed with someone who speaks Spanish and was so impressed!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Mixed experience, but a good experience overall!
on August 1, 2025
Posted by: Jonny
from Louisville, KY
Expertise:Intermediate
Verified Purchase:Yes
These earphones were my second Galaxy earphones, and they really make a good difference. With the new AI features, the best thing is the audio quality and the many options in the Galaxy ecosystem with the phone... It makes things much better. It's been a mixed experience with these, since it's a great product and it does everything well. My only big problem is that after a few months (2-5), they started having issues with the earbuds. One of them just didn't charge. The worst thing was that I only realized this when I started using them, and one of them showed only under 20% while the other was fully charged. That's really annoying, because when I needed them, I couldn't use them because I had to put them to charge. I would like to see a new 4 series soon, and I would like to have a way to see the case battery of the earbuds without them being inside the case and without the case being open. With this and the mentioned problem fixed and working properly, it will be an even better experience. But in terms of audio quality, they're simply great.
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
4
Response from Samsung USBy R&R Team, August 4, 2025
We appreciate you taking the time to share your experience with the Galaxy Buds3 Pro, Jonny! We’re happy to see that you’re enjoying the audio quality and the seamless integration within the Galaxy ecosystem. To ensure everything works smoothly, be sure to use the included USB cable that came with your buds, along with a Samsung-approved wall adapter (sold separately) for charging. It’s also a good idea to check for any debris on the charging contacts and to inspect both the case and the earbuds for any visible damage. Remember that Samsung offers a 12-month limited warranty for manufacturer's defects. Plus, you can enhance your coverage with Samsung Care+ on eligible devices, which provides extended protection and additional assistance. We appreciate your feedback about the battery level visibility, and we will definitely keep all suggestions in mind. If you need any further assistance with this or anything else, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Buds
on August 1, 2025
Posted by: SamsungDeep
[This review was collected as part of a promotion.] The seemless transition between devices that my galaxy buds and they work so much better than the first ones and I'm really glad I made the transition to the new ones
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good product and fair price. Good trade in program
on August 1, 2025
Posted by: Uzr8
Verified Purchase:Yes
Good product and fair price. Good trade in program
Written by a customer while visiting Samsung US