Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,806 Reviews)
Rating breakdown 14,806 reviews
5 Stars
10,179
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Great sound and great quality
on August 5, 2025
Posted by: Jackziggy
[This review was collected as part of a promotion.] Use it everyday. Love the crisp sound and excellent Galaxy AI noise cancellation.
Talk through mode is amazing and does a great job of filtering out sirens and emergency vehicles.
Comfortable to wear for long hours
Talk through mode is amazing and does a great job of filtering out sirens and emergency vehicles.
Comfortable to wear for long hours
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
product always has poor phone connection recently
on August 5, 2025
Posted by: Birdy86
[This review was collected as part of a promotion.] I still don't understand what Galaxy AI is doing to help.
Value
2
Response from Samsung USBy R&R Team, August 7, 2025
Thanks for reaching out to us! We appreciate you taking the time to share your feedback on the Galaxy Buds3 Pro. We see that you reached out to us because you're unclear about the Galaxy AI features available on your earbuds. The Galaxy AI features are automatically enabled once you pair your Buds3 Pro with your Samsung device. These features are designed to help you enjoy your favorite songs with their adaptive EQ and Active Noise Control (ANC). The earbuds will optimize sound based on your ear shape and how you wear them. The Buds3 Pro takes this a step further with automatic noise adjustment, which tailors the sound settings based on your surroundings. For instance, if you’re walking outside and a siren goes off, the earbuds will switch to a more ambient setting, while sounds from construction will trigger the active noise cancellation feature. Additionally, with Real-Time Interpreter, you can break free from language barriers in seconds. You’ll see translations on your Samsung Galaxy smartphone while simultaneously hearing the conversation interpreted in real-time through your Galaxy Buds3 Pro and Buds3. If you have any further questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Mokesh
from Andover Kansas
Expertise:Intermediate
Verified Purchase:Yes
Burnt Smell was coming. Ordered Second Set if that is also burnt smell at tip
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
4
Value
1
Response from Samsung USBy R&R Team, August 7, 2025
Thank you for sharing your feedback on the Galaxy Buds3 Pro, Mokesh. We understand that you may have concerns about a burnt smell coming from your earbuds' tips. The ear tips on the Buds3 Pro are made from silicone, while the insert consists of polyamide and glass fiber. To resolve the concern, we recommend cleaning your earbuds. Start by using a cotton swab and a dry brush to remove any debris from both the earbuds and the ear tips. Wipe the inside of the earbud tips with a soft, dry cloth to eliminate dust and earwax. Avoid using metal or wire brushes, as they may damage the earbuds. After cleaning, reattach the earbud tips and use a cotton swab to clean the charging contacts and sensors on both earbuds as well as the charging case. Finally, gently wipe the earbud blades with a dry, soft cloth. Proper maintenance will help ensure the touch commands function smoothly. If you have any further questions or concerns, please feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
My favorite earbuds yet!
on August 5, 2025
Posted by: Gunshow
[This review was collected as part of a promotion.] First off, these buds just sound amazing as-is...
The advanced Galaxy AI ambient sound suppression is great for when I'm mowing the lawn, playing PUBG Mobile, or just in a noisy environment. On the flip side of this; you can change the settings to allow you to hear things in the background that you wouldn't normally hear.
I love the scenes features. I can start my video game and my saved earbuds settings will automatically change to my preferred settings and then back, when I stop playing. The pause media when you remove an earbud is also a plus.
The Galaxy Al features are a cherry on the top.
The advanced Galaxy AI ambient sound suppression is great for when I'm mowing the lawn, playing PUBG Mobile, or just in a noisy environment. On the flip side of this; you can change the settings to allow you to hear things in the background that you wouldn't normally hear.
I love the scenes features. I can start my video game and my saved earbuds settings will automatically change to my preferred settings and then back, when I stop playing. The pause media when you remove an earbud is also a plus.
The Galaxy Al features are a cherry on the top.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Bery good phone
on August 5, 2025
Posted by: Pipoprofi
[This review was collected as part of a promotion.] The Samsung Galaxy Buds3 Pro redefines the wireless earbud category with a host of new features and a striking stem design. These are not just headphones—they are intelligent companions, powered by the latest Galaxy AI to deliver an audio experience that adapts to you and your surroundings.
At the heart of the Buds3 Pro's performance is a dual-driver system featuring a dedicated woofer and tweeter, ensuring every note is crisp and clear, from the deepest bass to the highest treble. The Adaptive Noise Control with Galaxy AI is a major upgrade, intelligently adjusting the level of noise cancellation based on your environment. It even includes a Siren Detect feature that reduces unnecessary external noise while still alerting you to critical sounds like alarms or sirens, prioritizing your safety.
Comfort has been completely overhauled with a new ergonomic design for a more secure and comfortable fit. The sleek stem design, a first for Samsung's Pro series, not only looks modern but also incorporates interactive Blade Lights that add a unique visual flair.
At the heart of the Buds3 Pro's performance is a dual-driver system featuring a dedicated woofer and tweeter, ensuring every note is crisp and clear, from the deepest bass to the highest treble. The Adaptive Noise Control with Galaxy AI is a major upgrade, intelligently adjusting the level of noise cancellation based on your environment. It even includes a Siren Detect feature that reduces unnecessary external noise while still alerting you to critical sounds like alarms or sirens, prioritizing your safety.
Comfort has been completely overhauled with a new ergonomic design for a more secure and comfortable fit. The sleek stem design, a first for Samsung's Pro series, not only looks modern but also incorporates interactive Blade Lights that add a unique visual flair.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love all these new features!
on August 5, 2025
Posted by: BlackSheep
[This review was collected as part of a promotion.] The Samsung Galaxy Buds3 Pro are a perfect blend of innovation, style, and premium sound quality. From the deep, rich bass to the crystal-clear treble, every note is incredibly immersive. The advanced active noise cancellation is top-tier, blocking out the world so you can focus on what matters. They're sleek, comfortable, and stay secure whether you're working out or on the go.
What really sets the Buds3 Pro apart is Galaxy AI integration. Features like real-time translation, adaptive sound optimization, and smart voice detection take convenience and functionality to the next level. With Galaxy AI, the earbuds feel more personalized and intuitive than ever. The touch controls are responsive, the battery life is excellent, and the seamless pairing with Galaxy devices is flawless.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Worst earphones I've ever owned!
on August 5, 2025
Posted by: Anneurys T
from Rutherford, NJ
Expertise:Expert
Changed my pro 2 for this and I regret it so badly. Earbuds won't charge correctly, case would stop changing at any moment even after charging overnight, they don't connect fast enough to my S25, worst experience and worst purchase ever made. If only I knew 😪
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
3
Value
1
Response from Samsung USBy R&R Team, August 7, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Anneurys. We want to ensure you have the best possible experience. We see that you may be experiencing some challenges keeping your buds charging overnight. To enhance your charging experience, please make sure you're using an approved charger and that the earbuds are seated properly in the case. It's also a good practice to check for any debris on the charging contacts, as dust or wax can build up and affect charging. Ensure that the contacts on both the case and the earbuds are clean. Additionally, inspect the case, earbuds, and charger for any signs of damage. If you’ve followed these steps and the earbuds or case still aren’t charging, please reach out to us at Samsung Support for further assistance. We're here to help you get back to enjoying your Buds3 Pro. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Me encantaron p
on August 5, 2025
Posted by: Jimenez
[This review was collected as part of a promotion.] Funcionan bien pero los sonidos de golpes de metal cuando esta en sonidos adaptable o cancelación activa de ruido aun se escucha y lastima los oídos pero de hay en mas me encantaron
Value
5
Written by a customer while visiting Samsung US