Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,806 Reviews)
Rating breakdown 14,806 reviews
5 Stars
10,179
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Amazing ANC and Galaxy AI integration
on August 7, 2025
Posted by: Harleewon
[This review was collected as part of a promotion.] One of the standout features of the Galaxy Buds 3 Pro that I enjoy is its exceptional ANC performance. I used it in a noisy environment. Despite the chaos, the audio experience remained pristine. The ANC effectively blocked out external disturbances, delivering crystal-clear sound as if the surrounding noise simply didn’t exist.
But what truly sets the Galaxy Buds 3 Pro apart is the integration of Galaxy AI, which adds a layer of intuitive intelligence to the listening experience. One of its most impressive capabilities is the adaptive ANC feature that temporarily pauses noise cancellation when the I begin to speaking. This allows for natural, seamless conversations without needing to remove the earbuds or manually disable ANC.
Equally important is the safety-focused functionality of Galaxy AI. When the earbuds detect siren, fire alarm, or other urgent alerts, the ANC automatically adjusts to let those sounds through. This ensures I remain aware of my surroundings, blending immersive audio with real-world awareness for a safer, smarter experience.
Value
5
Written by a customer while visiting Samsung US
Posted by: Darryl A
from Fredericksburg VA
Expertise:Intermediate
Verified Purchase:Yes
So far these are a great product. Would definitely buy again
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product is awesome I love the
on August 7, 2025
Posted by: Skylinegirl0821
[This review was collected as part of a promotion.] It has great noise canceling. Also, the sound is fabulous and they're easy to learn and easy to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best version of Buds yet
on August 7, 2025
Posted by: Lionois
[This review was collected as part of a promotion.] Buds pro are literally my daily driver, love these earbuds. Sound quality is great. I've use this since day 1 release and they are fantastic. Love the new design and lights on it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best ones yet
on August 6, 2025
Posted by: 93020JP
[This review was collected as part of a promotion.] Love every feature to these. I especially love the noise cancel feature. I can literally ask to call or text friends without ever having to touch my phone. The sound is wonderful and I can hear calls better too. Im sold on these and wish I gave them a chance sooner. They are definitely worth the price over others.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Love the product
on August 6, 2025
Posted by: Shortie10000AW
[This review was collected as part of a promotion.] I love samsung earbuds, but i have bought every pair and not of them fit my ears. I have very small ears and , I have to continuously push them in my ear because they are too big even with the smallest or biggest ear piece on them.. the quality is great the sound is great but just doesn't fit my ears
Value
3
Response from Samsung USBy R&R Team, August 7, 2025
We appreciate you taking the time to share your experience with the Galaxy Buds3 Pro, Shortie. We're glad you took the time to check out the smaller ear tips! That's a great first step! When you insert the earbuds, be sure to look for the directional marks at the bottom. The "R" should face you when you place the right bud in your right ear, and the "L" should face you for the left bud. Try angling the earbuds slightly so that the microphone points toward your mouth rather than straight down. You can also adjust them by rotating them forwards and backwards until the fit feels right. Additionally, don't forget to run an earbud fit test in the Galaxy Wearable app to ensure you have the proper fit. We hope these tips help you enjoy your earbuds even more! For any further concerns or questions, please feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1
Great Sound, Terrible Sensor
on August 6, 2025
Posted by: NICKSAVI
Expertise:Intermediate
Usage experience: Over 6 months
I've been using Samsung earbuds for six months. The sound quality is decent, but not impressive — it's on par with most other premium models on the market.
The main reason for the low rating is the unreliable wear detection sensor. As a result, noise cancellation works inconsistently, even when the earbuds are properly and snugly fitted. I have a standard ear shape and the fit is secure, but the system still behaves unpredictably.
I've used both Chinese brands and in the past, and never had this kind of issue. Very disappointing — I expected better from Samsung.
No, I would not recommend this to a friend.
Features
2
Performance
5
Design
1
Value
1
Response from Samsung USBy R&R Team, August 7, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Nick. We appreciate your feedback regarding the wear detection sensor and noise cancellation. To enhance your experience, be sure to check for any software updates available through the Galaxy Wearable app, as these updates can improve performance. Additionally, if you haven’t yet, we recommend resetting your earbuds. You can do this by going to the Galaxy Wearable screen on your mobile device, tapping on Earbuds settings, and selecting Reset. We're also pleased to inform you that Samsung offers a 12-month limited warranty for manufacturer defects. If you’d like, you can explore Samsung Care+ for your device, which provides extended protection and additional support. If you continue to experience any challenges, feel free to reach out to us at Samsung Support for further assistance. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
This product has a great sound and loud and clear
on August 6, 2025
Posted by: BigPai
[This review was collected as part of a promotion.] They sound so good plus it has cool features and you can hear the phones calls so clear with noise reduction.
Value
5
Written by a customer while visiting Samsung US