Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,806 Reviews)
Rating breakdown 14,806 reviews
5 Stars
10,179
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Muito bom
on August 10, 2025
Posted by: Vitorschl
[This review was collected as part of a promotion.] Com um celular desses na mão, a vida parece outra, com mil possibilidades na palma da mão. A câmera impressionante transforma qualquer momento em obra de arte, registrando tudo com detalhes incríveis. A tela grande e vibrante é perfeita para assistir filmes e jogar, tornando o entretenimento mais imersivo. A bateria de longa duração garante que você não precise se preocupar em ficar sem energia, aproveitando ao máximo cada recurso. É, sem dúvidas, um aparelho que eleva a experiência do dia a dia.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good earbuds
on August 10, 2025
Posted by: Julian117
from Arlington tx
They fit well in the ears and the sound quality is very good, the built quality is good, downside i don't like the control of it weirdly but overall the product is perfectly good.
Features
3
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Buds review
on August 10, 2025
Posted by: Medusa
[This review was collected as part of a promotion.] I got this as a gift and it's ok, I don't like how when I have to readjust the ear buds it stop my music, it hangs up my calls, it falls out my ears if i laugh, smile, sneeze.
The charging case is not good either. It's always telling me to charge the case even when I had it on charge the whole night with the ear buds in it. So I'm just confused. Also ive watched the tutorials plenty of times and it still doesnt do what its suppose to do.
I've always been a samsung user. All my devices are samsungs but this is by far the worse device I've ever used.
The charging case is not good either. It's always telling me to charge the case even when I had it on charge the whole night with the ear buds in it. So I'm just confused. Also ive watched the tutorials plenty of times and it still doesnt do what its suppose to do.
I've always been a samsung user. All my devices are samsungs but this is by far the worse device I've ever used.
Value
3
Response from Samsung USBy R&R Team, August 11, 2025
Thank you for sharing your thoughts on the Galaxy Buds3 Pro, Medusa! We completely understand that getting the perfect fit is essential for an exceptional listening experience. That's why the Galaxy Buds3 Pro come with multiple ear tip sizes, allowing you to customize the fit to your unique ear shape. Start by selecting the right size tips so that they fit snugly without any gaps—this is crucial for preventing sound leaks and ensuring rich, high-quality audio. If you're unsure how to change the tips, our guide for the Buds3 Pro is here to help you through the process. Once you have the right tips installed, you'll want to pay attention to the directional marks on the earbuds. Make sure you insert the R bud into your right ear with the R facing toward you, and the L bud into your left ear with the L in view. Adjusting the angle slightly will help position the microphone toward your mouth for optimal clarity. Feel free to rotate the buds back and forth until you find the fit that feels just right for you. Additionally, the Galaxy Wearable app offers an earbud fit test to ensure everything is perfect. In regard to the case, it's important to check for any damage, moisture, or debris that might be present on or near the charging contacts. It's also important to make sure that you are using a Samsung-approved charger and charging cord. Samsung offers a 12-month limited warranty for manufacturer's defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If you continue to experience this, please be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Best ear buds ever
on August 10, 2025
Posted by: Texas214
[This review was collected as part of a promotion.] The sound quality is unmatched. The noise canceling is amazing. The AI technology is the best part. They look and sound great. The light really makes them stand out. Easy on the ear and very comfortable. Better than any airpods I've ever owned. Great job Samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the new design.
on August 10, 2025
Posted by: Nightlong2200
[This review was collected as part of a promotion.] I really like noise cancellation, and also how useful and comfortable they are.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazingly incredible sound!
on August 10, 2025
Posted by: 071164
[This review was collected as part of a promotion.] I've tried many other brands, but my Galaxy Buds Pro 3 are in a class of their own. No other buds even come close to these babies! I use them for my weekly commute to work on the bus and train. I use them while I'm cycling, or when I just need to drown the world out. Awesome highs and powerful lows, I never heard music like this before!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
I love the new features added, like adaptive sound
on August 10, 2025
Posted by: MechaZora
[This review was collected as part of a promotion.] The new features are excellent additions to the buds experience, like adaptive sound mode and voice commands. The big downside is the habit of the earbuds to refuse to charge for hours at a time when they decide they have become "too hot". I've had Galaxy buds for years, and never had overheating issues, even once. But these new buds seem to refuse to charge nearly daily, whether I'm working outside or indoors
Value
3
Response from Samsung USBy R&R Team, August 11, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Mecha! We're thrilled to see that you're enjoying the new features like adaptive sound mode and voice commands. Regarding the charging concern, it's worth noting that all Galaxy devices, including the earbuds, operate best within a specific temperature range. They may feel warm during charging or use, but this doesn't affect their lifespan or performance. If they do get too warm, it might prevent charging temporarily. We encourage you to check out the guidelines in the link below to help keep your devices at their optimal operating temperature. Your satisfaction is important to us, and we want you to have an exceptional experience! Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If this continues to be a concern, please do not hesitate to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10002887/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS10002887/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
4
This product has awesome sound clarity
on August 10, 2025
Posted by: iamtheroyster
[This review was collected as part of a promotion.] That being said, need to purchase replacement tips for the activity you are doing to ensure the proper fit for sound quality.
Value
4
Written by a customer while visiting Samsung US