Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,806 Reviews)
Rating breakdown 14,806 reviews
5 Stars
10,179
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
This new model works great, sounds amazingly aweso
on August 11, 2025
Posted by: Cybor66
[This review was collected as part of a promotion.] I been enjoying my ear buds, the sound it's cristal clear and exterior sounds cancel very well.
The commands selección works great, battery life is better, works really well.
The commands selección works great, battery life is better, works really well.
Value
5
Response from Samsung USBy R&R Team, August 11, 2025
Thank you so much for your feedback on the Galaxy Buds3 Pro! We’re pleased to see that you’re enjoying the crystal clear sound and the impressive noise cancellation feature. It’s also great to see that the voice commands feature is working well for you. It's awesome how convenient it is to control your phone with simple voice commands, like saying “answer call” or “volume up.” We’re glad to hear the battery life is meeting your expectations, too. If you ever have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
The best inalambric earbuds that I have bought
on August 11, 2025
Posted by: alfaroo90210
[This review was collected as part of a promotion.] I bought the Buds 3 Pro after trying a lot of earbuds that didn't meet my expectations and after I bought them I really felt a different experience from any other earbuds, from comfort to sound quality and customization they really are perfect and the sound is impressive, I wildly recommend anyone to try these earbuds they will really fulfill your expectations if you are looking for the best sound quality the best comfort and the best functions.
Value
5
Response from Samsung USBy R&R Team, August 11, 2025
Thank you so much for sharing your experience with the Galaxy Buds3 Pro, Alfaroo! We’re so happy to see that you've found the perfect combination of comfort, sound quality, and customization just as we designed them to be. Your photo of the Buds is fantastic! It really captures their sleek design and futuristic look. We love seeing how they enhance your listening experience. It's great to know that they exceeded your expectations after trying other options. If you ever have any questions or need assistance, please don't hesitate to reach out to us at Samsung Support. We are always here to help you get the most out of your Galaxy Buds experience. Thank you again for your enthusiastic recommendation! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
BudsPro 3 USA. They did it again! Amazed
on August 11, 2025
Posted by: Vegasboilv
[This review was collected as part of a promotion.] The Samsung Galaxy Buds 3 Pro are a fantastic pair of wireless earbuds that deliver on all fronts, and they have quickly become my go-to choice for daily listening.
One of the standout features for me is the AI integration. The Galaxy AI features are not just a gimmick; they genuinely enhance the listening experience. From what I've seen, this AI works behind the scenes to optimize the sound and noise control based on my environment and how the earbuds fit in my ears. This adaptive technology means I can stay immersed in my audio while the earbuds intelligently manage external noise, like automatically switching to ambient sound if they detect a siren.
Speaking of noise control, the active noise canceling (ANC) on the Buds 3 Pro is nothing short of amazing. It effectively blocks out unwanted noise, allowing me to focus on my music, podcasts, or calls without distraction. The ability to fine-tune the level of ANC through the app is a great bonus, giving me complete control over my listening environment.
Comfort is key for any pair of earbuds, and the Buds 3 Pro excel here as well. Finding the right earbud tip is crucial for both comfort and sound quality, and Samsung has made this process incredibly easy. The dedicated app includes an "Earbud fit test" that helps you find the perfect seal. Once you have the right tip, the earbuds feel secure and comfortable for extended periods, to the point where I've even forgotten I was wearing them.
One of the standout features for me is the AI integration. The Galaxy AI features are not just a gimmick; they genuinely enhance the listening experience. From what I've seen, this AI works behind the scenes to optimize the sound and noise control based on my environment and how the earbuds fit in my ears. This adaptive technology means I can stay immersed in my audio while the earbuds intelligently manage external noise, like automatically switching to ambient sound if they detect a siren.
Speaking of noise control, the active noise canceling (ANC) on the Buds 3 Pro is nothing short of amazing. It effectively blocks out unwanted noise, allowing me to focus on my music, podcasts, or calls without distraction. The ability to fine-tune the level of ANC through the app is a great bonus, giving me complete control over my listening environment.
Comfort is key for any pair of earbuds, and the Buds 3 Pro excel here as well. Finding the right earbud tip is crucial for both comfort and sound quality, and Samsung has made this process incredibly easy. The dedicated app includes an "Earbud fit test" that helps you find the perfect seal. Once you have the right tip, the earbuds feel secure and comfortable for extended periods, to the point where I've even forgotten I was wearing them.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
They're good, but the Buds2 Pro were better
on August 11, 2025
Posted by: R0gerSt0ries
[This review was collected as part of a promotion.] These earbuds are good. I like thy fit and sound. The only thing that's different is the Buds2 Pro had way better noise cancelation. With the Buds3 Pro, I still get wind noise.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Work great when they decide to charge.
on August 11, 2025
Posted by: Twist44
[This review was collected as part of a promotion.] Bought these coming from air pods and I've had the most issues with these not charging when in the case and also the case not charging past 40% when using wireless charging.
Value
3
Response from Samsung USBy R&R Team, August 11, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro. It sounds like you're encountering some challenges with the wireless charging of your case. If your Samsung Buds case isn’t charging past 40% when using wireless charging, several factors might be at play. It could relate to the placement on the charging pad, the charger you’re using, or potentially a case that isn’t fully compatible with wireless charging. To enhance your charging experience, we recommend trying a few troubleshooting steps. First, ensure that you are using a Samsung-approved charger like the ones that come with your buds. Also, make sure to clean the charging contacts thoroughly, give the earbuds a reset, and check if there’s any interference from the case. We’re here to support you and will be attaching a link to guide you through some additional troubleshooting steps for when your buds are in the case. Also, remember that Samsung offers a 12-month limited warranty for any manufacturer's defects. For added peace of mind, you can consider Samsung Care+ for eligible devices, providing extended protection and support. If you find that the situation persists, please be sure to reach out to us at Samsung Support. We’re dedicated to ensuring you have the best experience with your Galaxy Buds3 Pro. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10000013/#samsung-earbuds-dont-charge
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Written by a customer while visiting Samsung US
Customer Rating
5
Best sound and price
on August 11, 2025
Posted by: Dmanthedog
[This review was collected as part of a promotion.] Been using the Galaxy AI on my phone and pods since I made the upgrade from the pods 2. Best transition ever made. The headphones did take a little getting used to, but once I understood the motions and gestures needed, the pods 3 pro have made my life so much easier!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My earbuds are great
on August 11, 2025
Posted by: Ayub3030
[This review was collected as part of a promotion.] Galaxy AI is super nice answers my phone calls just by saying answer phone call
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best galaxy buds I've owned.
on August 11, 2025
Posted by: Fireman795
[This review was collected as part of a promotion.] The bud pro 3's are the best galaxy buds I've owned. The sound is crisp and are louder than previous buds. Because of the shape of my inner ears, I've always had a problem with stem type buds but, I didn't have any issues with these coming loose in my ears. I use them on my daily walks and sweating usually causes any ear buds to come loose. But, I have no issues with these. My new favorites are the pro 3's.
Value
5
Written by a customer while visiting Samsung US