Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(14,806 Reviews)
Open Ratings Snapshot
Rating breakdown 14,806 reviews
5 Stars
10,179
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product. 
(
3,499 out of 4,528
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
Best Buds
on August 13, 2025
Posted by: DeeH
from Florida
Verified Purchase:Yes
Definitely enjoy the noise canceling and sound quality of these buds. They are also pretty comfortable too.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Don't buy these
on August 13, 2025
Posted by: Mack
from Atlanta
Expertise:Expert
Verified Purchase:Yes
Only my left one works and I've only had them 2 weeks. I called Samsung about them and was told the return or trade in policy is for 1 week. They don't stay charged long and I only have 1 that works. It was a waste of money!
Response from Samsung USBy R&R Team, August 14, 2025
We appreciate you taking the time to share your experience with the Galaxy Buds3 Pro, Mack. We hate to see that you are having challenges with your earbuds. We want to remind you that Samsung offers a 12-month limited warranty that covers manufacturer defects, so if that applies to your situation, we’re here to assist you further. You might also consider Samsung Care+, which provides extended protection and additional support for your device. If you're having difficulty with charging, please check out our troubleshooting options in the link attached. If this persists, please reach out to Samsung Support. We're here to ensure that you have a great experience with our products! -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10000013/#samsung-earbuds-dont-charge
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Product
on August 13, 2025
Posted by: Jake
from Chicago
Expertise:Intermediate
Verified Purchase:Yes
Fantastic sound and design. I upgraded from my galaxy buds pro, and i am very happy I did. These fit much better and feel a lot more comfortable.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Sound
on August 13, 2025
Posted by: Gerardo
from El monte
Expertise:Expert
Verified Purchase:Yes
Good sound quality fits good and good for traveling
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my Buds3 Pro
on August 13, 2025
Posted by: Jimmy
from Newnan GA
Expertise:Intermediate
Verified Purchase:Yes
They fit great and stay in place. Sound quality is also great.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent device
on August 13, 2025
Posted by: RedzeN
[This review was collected as part of a promotion.] Very nice and beautiful device, very easy to use, fast compatibility with my galaxy s25 U, sound quality is perfect.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung earbuds 3
on August 13, 2025
Posted by: Branchbacon989
[This review was collected as part of a promotion.] Where do I even start with these earbuds, they are one of the best ones I have ever owned. The Ai features are my favorite things about this product. Wether im working out or working while prepping food I make sure to take full use of the ai. With its sleek design too it looks better than airpods and the bass is crisp. Every time I switch to my earbuds to my luxury headphones I forget that they dont have the Ai features. Every new headphone/earbud product needs this feature
Value
5 out of 5
5
Response from Samsung USBy R&R Team, August 13, 2025
Thank you for such an amazing review! We’re so happy to see that you love the Galaxy Buds3 Pro! It’s great to know you’re enjoying the AI features as well! The Buds3 Pro are designed to adapt to your environment, whether you’re working out or cooking, making your experience even better. We put a lot of thought into the sleek design, so it’s fantastic that you find them more appealing than your other buds. Hearing that you love the crisp bass sound really makes our day! Your feedback about the AI features is invaluable, and it's reassuring to see that they stand out the most for you. Thanks for sharing your thoughts with us, and for being a part of the Samsung community! If you have any more comments or need any help, feel free to reach out to us at Samsung Support! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great new features
on August 13, 2025
Posted by: Btown5500
[This review was collected as part of a promotion.] I like the new tech that allows you to translate convos on the spot. The noise canceling is great and notices when your trying to talk to people and steps the volume down. The ear ud fitment could be stepped up, especially on the pro version. The price is premium so the earbud fitment should be as well.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, August 13, 2025
Thank you for sharing your thoughts on the Galaxy Buds3 Pro. It’s awesome to see that you're enjoying the real-time translation feature. We also appreciate your feedback about the bud fitment. Have you tried the additional ear tips included with your Buds3 Pro? They can help create a more comfortable and secure fit for an even better listening experience. Be sure to check out the link attached for additional tips on how to get the best fit with your buds. If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
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