Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(14,796 Reviews)
Open Ratings Snapshot
Rating breakdown 14,796 reviews
5 Stars
10,172
4 Stars
2,422
3 Stars
1,029
2 Stars
561
1 Star
612
77%of customers recommend this product. 
(
3,499 out of 4,529
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
4 out of 5
4
Great product but poor fit
on October 15, 2026
Posted by: Woodpecker
[This review was collected as part of a promotion.] I chose galaxy buds 3 because of my previous experience with prior models. I love the sync with the phone and watch but don't really like the fit. Not as stay in place as prior model.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent Audio & Ecosystem Connection
on October 14, 2026
Posted by: Gadgetpaglu
[This review was collected as part of a promotion.] I chose these earbuds because I needed a reliable pair for work and daily use. The sound quality is excellent, and the battery life easily gets me through long shifts. I work out in the field, so having strong noise cancellation is essential, and it has worked flawlessly to block out background disruptions.
The color option looks great and perfectly matches my other Samsung devices. I also love how smoothly they switch connection between my phone and my laptop. After about 10 months of daily wear, they did stop working, but the replacement process was entirely hassle-free through one visit for drop off and other for new pair pick up (kudos to Samsung services).
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has amazing features!
on October 14, 2026
Posted by: ChloBug
[This review was collected as part of a promotion.] I choose the buds 3 pro because they fit so perfectly in my ear and the sound quality is out of this world. I like how you can set different settings for them and you can still hear what's going on around you and whatever you're listening to at the same time. They really are so amazing and I can't wait to get an upgraded pair!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing audio that fits perfectly in my ear!!
on October 14, 2026
Posted by: Solodologirl76
[This review was collected as part of a promotion.] OH MY GOODNESSS, I LOVE THE WAY THE AUDIO JUST PLAYS IN MY EAR!! The way it fits perfectly too just scratches something in my brain that feels GREAT. I honestly just LOVE samsung products over the big I ... if you know what im talking about haha but seriously Samsung android over everything thats my team.
Whenever I use my buds whether its for music or watching shows, movies, etc. The audio is just great. I can hear not only clearly but I can also switch and mess with the audio capabilities and I can hear background noises if i want to be aware of my surroundings but if i want an indepth movie viewing, then I can have that too and just not be disturbed. which is AWESOME.
Just all around I love this product, especially when paired or not even paired with my samsung s26 phone, it still is a banger . No CAP, I DO RECOMMEND THIS PRODUCT TO ANYONE AND EVERYONE.
Also, I totally forgot to mention how the buds can be used as hearing aids too?! Get a load of that yall, now you don't need different products, you can just use that! Wow how great huh!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I chose these because look unique
on October 14, 2026
Posted by: Flufyyz
[This review was collected as part of a promotion.] I chose these because the looked very unique compared to airpods. I like the light on them. And the silver looks really clean and unique. I guess the bud 4s look more unique but I can't afford those. That leads to my next point, they are pretty cheap for earbuds this good. The app is super simple to use and works great. The durability for these are really good and quite drop resistance without the buds flying out. So overall these are super good earbuds.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This product is great
on October 14, 2026
Posted by: Corgibutt
[This review was collected as part of a promotion.] I chose these buds because my galaxy buds 2 needed an upgrade. The lighting fast Bluetooth capabilities that connects to my device is outstanding. And the quality is superb.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Charging issue
on October 14, 2026
Posted by: Love2KS
[This review was collected as part of a promotion.] My right earbud has an intermittent charging issue—sometimes it charges, and sometimes it doesn't. I've already cleaned the contacts, but the problem persists. While it's working for now, I wanted to report this issue because I really like the product and hope to get it resolve
Value
3 out of 5
3
Response from Samsung USBy R&R Team, October 19, 2026
Hello Love2KS, we appreciate you sharing your experience of your Samsung Galaxy Buds3 Pro with us. We understand how important the reliable charging of your earbuds is to you so you are confident they are ready to be used when you are wanting them. We have provided a link to the Samsung Support Team to assist you when this experience occurs, and help provide you the peace of mind that comes with reliable charging. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The product have a grate sound and multy use
on October 13, 2026
Posted by: reiteppoP
[This review was collected as part of a promotion.] I love this product because its eassy to use and fast conecting, nice extra features as translation, voice comands, and type of noice suspension.
Whenever I need to play games online or a call, theyr grate sound, for me and the other line, the grip and how comfortable they are to use.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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