Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,806 Reviews)
Rating breakdown 14,806 reviews
5 Stars
10,179
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Great Purchase
on August 14, 2025
Posted by: Winterthefox91
[This review was collected as part of a promotion.] I purchased the Galaxy Buds 3 Pro a few days ago. Definitely a great purchase! I was using the Buds 2 until I got these. The Buds 3 Pro are amazing! I love how they actually fit in my ear & don't fall out. The sound quality it great too. I can hear people clearly.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Exactly as expected!
on August 14, 2025
Posted by: Tollyg
[This review was collected as part of a promotion.] Quality is amazing. The hands off quick voice commands were more convenient than I thought they'd be. Overall would of been a 5 star if it weren't for the charging situation. The buds only charge when I press down really hard into the case, and twist them in a way just right, for the prongs at the bottom to connect. Even then it wouldn't work right. Galaxy Ai for the w.
Value
3
Response from Samsung USBy R&R Team, August 14, 2025
Thank you for your feedback on the Galaxy Buds3 Pro, Tollyg. It's great to see you're enjoying the quality and convenience of the hands-free voice commands. Regarding the charging challenge you mentioned, please ensure that the charging contacts inside the case and on the earbuds are clean and free of debris. Dust, wax, or other substances can accumulate over time and affect charging. Samsung products are covered by a 12-month limited warranty against manufacturing defects in material and workmanship. You also have the option to purchase additional coverage with Samsung Care+ for eligible devices, which provides extended protection and extra support. If you try this and still encounter difficulties, please reach out to us at Samsung Support for assistance. We want to ensure you have the best experience possible! -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10000013/#samsung-earbuds-dont-charge
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https://www.samsung.com/us/support/troubleshoot/TSG10000013/#samsung-earbuds-dont-charge
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Written by a customer while visiting Samsung US
Customer Rating
5
Great earbuds for everyday use
on August 14, 2025
Posted by: Moldypizzman
[This review was collected as part of a promotion.] They have been great so far, the sound cancelation has been nice and the sound amplification mod where it amplifying the sourounding noises is very nice to use. Being able to listen to your own music while being able to hear the sounding is very amazing, and theres no buzzes or other sounds, so you only hear the outside noise with your own music.
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Philadelphia
Expertise:Expert
Verified Purchase:Yes
It has been amazing using the Samsung Galaxy Buds3 Pro, Silver. The simple structure of the buds made it beautiful and worthwhile.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: MSan
from Jacksonville, FL
Verified Purchase:Yes
Ive own most of the galaxy buds and this one is surprisingly good. Some of the new ones arent on par with older bud versions but this one finally worth to buy.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is amazing
on August 14, 2025
Posted by: ThePhoneGuy
[This review was collected as part of a promotion.] The special features that come with these ear buds are amazing best noise canceling ear buds i have ever bought would definitely recommend getting a pair
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great sounding but unstable
on August 14, 2025
Posted by: NotmySamsung
[This review was collected as part of a promotion.] These are the best sounding buds since the Buds Pro 2. Too bad that they randomly disconnect while using with my Samsung galaxy phone and tablet. They have nice features, like being able to raise and lower the volume on either bud, the haptic feel of a button press on the stems, and are easy to answer phone calls. The buds feel awkward while trying to place them into the case. I have to look into and find just the right angle to place them in the case. The official Samsung case makes the buds look even more fancy.
Value
3
Response from Samsung USBy R&R Team, August 14, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro! It's great to see that you love the sound quality and features like volume control and easy call answering. Regarding the disconnections you mentioned, it could be caused by a poor Bluetooth connection or by wearing the earbuds incorrectly. Please make sure they are properly inserted into your ears and that Bluetooth is stable. Also, check if your earbuds' software is up-to-date for the best performance. Be sure to check out the link attached for additional options to help troubleshoot this. We appreciate your feedback on the charging case as well! If you continue to experience challenges, feel free to reach out to us at Samsung Support! -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10001339/
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https://www.samsung.com/us/support/troubleshoot/TSG10001339/
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Written by a customer while visiting Samsung US
Customer Rating
4
Overall good product
on August 14, 2025
Posted by: MomWith2Jobs
[This review was collected as part of a promotion.] I enjoy the multiple features they have. From background noise to easy controls on the buds themselves. I'm not quite too sure how to use Galaxy AI on them yet, but I'm determined to get some time to figure it out.
Value
4
Written by a customer while visiting Samsung US