Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(14,806 Reviews)
Open Ratings Snapshot
Rating breakdown 14,806 reviews
5 Stars
10,179
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product. 
(
3,499 out of 4,528
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
GALAXY BUDS 3 PRO IS HUGE IMPROVEMENT
on August 15, 2025
Posted by: Gray
from New york, NY
Expertise:Intermediate
Verified Purchase:Yes
excellent improvement from 2 to 3, from the design to functionality.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good buds
on August 15, 2025
Posted by: Anonymous
Expertise:Beginner
Verified Purchase:Yes
Great sound, comfortable, but the controls on the right ear piece isn't easy
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Pro earbuds for sure
on August 15, 2025
Posted by: 17carrot
[This review was collected as part of a promotion.] I love using this product. The music in my ears are always so good. I can listen to all little details. It elevates my music listening experience. Theyre also good with calls. I love how it can go full noise canceling mode. Its like i can be in my own world without other noises.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
good not great
on August 15, 2025
Posted by: Edward
from L.A. California
Expertise:Intermediate
Verified Purchase:Yes
ear pieces dont fit well had to buy memory foam ones to replace . sound is excellent . i prefer the old design of bud pro 2 over the new design of Air pod like .
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
2 out of 5
2
Value
3 out of 5
3
Response from Samsung USBy R&R Team, August 18, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Edward. We're glad to see that you found tips that improve your comfort with your buds. The new enhanced woofer and tweeter, with a wide frequency response, unveil the minute details in your music, which contributes to the excellent sound quality you mentioned! We aim to provide the best audio experience possible. If you have any questions or concerns, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Biggest bang for your buck
on August 15, 2025
Posted by: Tomahawk
[This review was collected as part of a promotion.] The fit was perfect out the box, the controls I had ON THE BUDS has so many options without going on my phone! I also like the mini LED light when you open the case. The sound surprised me with its clarity and bass, even with movies and shows, the crisp sounds made it hard to believe that it was Buds. I would recommend these to ANYONE with a phone, it doesn't matter of its samsung. This also works seamlessly with Galaxy AI!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, August 15, 2025
Thank you so much for your wonderful review of the Galaxy Buds3 Pro. We're more than happy to see that the fit was perfect for you right out of the box and that the controls offered you such a convenient experience. It’s great that you noticed the small LED light. It’s a small touch we designed to make using the case even more enjoyable. We're also glad you were impressed with the sound quality because we aim to provide clear and powerful audio, whether you’re listening to music or watching movies. Your recommendation means a lot to us. If you ever need anything or have more feedback, please feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love the sound quality
on August 15, 2025
Posted by: Saslukasz
[This review was collected as part of a promotion.] Buds 3 pro are great. They fit my ears perfectly and quality of sound Is amazing. They connect with my s25 ultra with no issues. I love how many options there are. Im using them while commuting to work and at the gym. Noise canceling is great too.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Huge downgrade from my Buds Pro that I traded in
on August 15, 2025
Posted by: Anonymous
Expertise:Expert
Verified Purchase:Yes
Sorry everyone, HUGE Samsung fan. Monitors, cell phones since the S1, TVs, Fridges, Microwaves, Stoves, everything. Traded my Buds Pro in for these, and this might be the worst product you've made in a long time. They don't stay in my ear, the weird touch interface that pauses music is not a good experience. The Buds Pro were awesome. I wish I could get those back. The "slide" up and down for increased volume sounds cool, but in practical application is difficult to do. Not a fan
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, August 15, 2025
It's great to hear from you, Mathias. Thanks for taking the time to share your thoughts on the Galaxy Buds3 Pro. We want you to have a great experience, and we hate to see that they haven't met your initial expectations. We recommend trying out the additional ear tips that come with the Buds3 Pro. They help provide a more secure fit, which makes a big difference in how they stay in your ears. Also, don’t forget to use the Fit Test in the Samsung Wearable app. It’s a great tool for ensuring that you find the best fit for your ears, which can enhance comfort. We know the Buds Pro set a high standard, and we’re always working to improve our products. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome product
on August 15, 2025
Posted by: Mjay6288
[This review was collected as part of a promotion.] Great product. The sound is amazing from the Samsung Buds 3. Very comfortable in the ear. Was a little skeptical about how I felt with the straight portion of them as I was use to the buds 2 that did not have the piece but after wearing them they were both bothersome at all.
Great battery life. Would definitely recommend for anybody
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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