Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,806 Reviews)
Rating breakdown 14,806 reviews
5 Stars
10,179
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Adam
from Green Bay, WI
Expertise:Expert
Verified Purchase:Yes
Fast review of trade in, receivedamountfor trade in that was informed
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Corina
from El paso tx
Expertise:Intermediate
Verified Purchase:Yes
The initial way they connected with the Samsung version made everything soundof static. And I swapped it to that same version that the airpods uses it works fine. My only real complaint is that they smell funky, no matter how many times i clean them especially the rubber tips. Just have a weird funky smell. And so does the case even when you take them out, even when you leave them out to air out, and it kind of is like a burnt or mold type smell. It's just real weird and funky, that's my main complaint as far as how they work, they work well after changing the initial bluetooth connection style and it's basically the kodak in the way that they connect, so instead of the samsung version, it's the aac version that works best for all app and phone sounds.
Features
5
Performance
5
Design
5
Value
3
Response from Samsung USBy R&R Team, August 19, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Corina. We understand that you’ve noticed a smell coming from the earbuds. This can sometimes occur due to the materials used when they're connected via Bluetooth or while charging. If the scent is concerning to you, we recommend having them evaluated by an authorized service technician for peace of mind. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. Additionally, if you find that the earbuds are getting hot to the touch, it’s best to have them serviced promptly. Your comfort and satisfaction are our priorities, so please don't hesitate to reach out to us at Samsung Support for further assistance if needed. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Kevin
from La Crosse, WI
Expertise:Intermediate
Verified Purchase:Yes
These Galaxy Buds are amazing! Crisp, clear sound. Fast charge, lasts a long time. Totally better than my Beats!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: AksS
from Missouri
Expertise:Intermediate
Verified Purchase:Yes
In-ear comfort has gone down since Buds2 Pro. Voice quality on calls is better Buds2 Pro was terrible.
Battery life seems worse too
Battery life seems worse too
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
2
Value
3
Response from Samsung USBy R&R Team, August 18, 2025
Thank you for your feedback, Aks! It’s great to see that you are enjoying the voice quality of your Galaxy Buds3 Pro. As a reminder, these earbuds offer up to 26 hours of playtime per charge, and with a fully charged case, you can extend that to an impressive 30 hours. To help you get the most out of your earbuds, consider a few tips to conserve battery life. Always keep your earbuds in the charging case with the cover closed when not in use, and adjust your notification settings via the Galaxy Wearable app on Android or the Galaxy Buds app on iOS. We’ll be attaching a link at the end of this response to assist you in finding the best fit with your buds. Your comfort and listening experience truly matter to us! If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
2
Does always work
on August 16, 2025
Posted by: johngreeneyes
[This review was collected as part of a promotion.] I wished this thing worked more seamless like the phone. Plus it should have a permanent thin skin rubber coating.
Value
2
Response from Samsung USBy R&R Team, August 18, 2025
Thank you for taking the time to share your feedback on the Galaxy Buds3 Pro, John! We're always excited to hear your thoughts. To provide you with the best possible experience, we would love to gather some additional information about what you’re experiencing with the earbuds. Please feel free to reach out to us at Samsung Support so that we can assist you further and ensure you’re enjoying all the great features of your Buds3 Pro! We look forward to hearing from you! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Best one yet
on August 16, 2025
Posted by: RumRum
[This review was collected as part of a promotion.] The Galaxy Buds 3 Pro are impressive. The Galaxy AI features make them even smarter to use, and the sound quality is clear whether I’m listening to music, watching movies, or on calls. I really like that I don’t have to disable one device to connect to another — they switch on their own, which is super convenient. The case charges quickly, and the battery life on the buds holds up well even with all-day use. I can easily get around 4 hours of nonstop movies or music without any issue. The buttons are responsive, easy to use, and make controlling playback simple. Overall, these earbuds are reliable, comfortable, and packed with features that make everyday listening better.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on August 16, 2025
Posted by: LyonsLiving
[This review was collected as part of a promotion.] The galaxy AI feature is pretty cool i like the noise canceling as well
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Unbeatable
on August 16, 2025
Posted by: Aloy525
[This review was collected as part of a promotion.] I use my buds pro 3 just about every single day for hours at a time. The sound quality and comfort while have them on is always great. When I receive phone calls everyone I speak hears me clearly as if I was holding the phone to my face. These Buds are definitely well worth the price tag for anyone looking for a very good quality in-ear headphones.
Value
5
Written by a customer while visiting Samsung US