Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,799 Reviews)
Rating breakdown 14,799 reviews
5 Stars
10,174
4 Stars
2,423
3 Stars
1,029
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,529)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
4
Galaxy buds pro3
on August 18, 2026
Posted by: 2shloforyou
[This review was collected as part of a promotion.] This im my 3rd pair of galaxy buds and they live up to my expectations. I jog in them I lift, work on my car. The sound is good with nice bass and I can here my vocals without them being overpowered. Connect easy to my phone and clear calls. I will continue to buy galaxy buds in the future.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I choose Samsung for quality dependability comfort
on August 18, 2026
Posted by: Hawaii329
[This review was collected as part of a promotion.] I choose the best for all my needs. Very clear audio and comfort
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great fit and sound!
on August 17, 2026
Posted by: MatchMyPhone
[This review was collected as part of a promotion.] I chose Samsung ear buds to match my Samsung phone. Not only do they do that well, but they also have a great fit and sound. It's important to me that they don't fall out when I'm moving around. I also like that I can leave one in the case and just wear one if I want to.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
They are the best pair I have had so far
on August 17, 2026
Posted by: Barbie
[This review was collected as part of a promotion.] I chose samsung 3 pro because I havr always loved Samsung product. These ear buds do not disappoint they have great sound for phone calls and music.. I highly recommend these buds for sure
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Not impressed 😕
on August 17, 2026
Posted by: Mays76
[This review was collected as part of a promotion.] I choose not to buy these buds again won't stay in my ear when i start sweating comes right out of my ear so I don't recommend these for ppl who workout or running
Value
2
Response from Samsung USBy R&R, August 24, 2026
Hiya Mays76,
Thank you for sharing your thoughts on the Galaxy Buds3 Pro. These earbuds offer immersive sound, intelligent active noise cancellation (ANC), and a lightweight design, making them ideal for everyday listening. We understand that earbuds can slip out during workouts or while sweating, which can make it challenging to enjoy music while staying active. We appreciate your feedback as Samsung continues to improve comfort and fit across the Galaxy Buds lineup.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you for sharing your thoughts on the Galaxy Buds3 Pro. These earbuds offer immersive sound, intelligent active noise cancellation (ANC), and a lightweight design, making them ideal for everyday listening. We understand that earbuds can slip out during workouts or while sweating, which can make it challenging to enjoy music while staying active. We appreciate your feedback as Samsung continues to improve comfort and fit across the Galaxy Buds lineup.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
This product has great features
on August 17, 2026
Posted by: SamsungAllDay
[This review was collected as part of a promotion.] I chose this device because i always like the samsung buds since the first series. The features that this device can do between the built-in ai and the sound quality it is amazing. My issue is when i try to talk on the phone nobody can hear me. The call feature goes in and out but more on the out side and i got this device in December. I am not happy that i have to switch my phone to either speaker or handset even though my ear piece is in my ear.
Value
3
Response from Samsung USBy R&R, August 24, 2026
Hello there SamsungAllDay,
Thank you for sharing your thoughts on the Galaxy Buds3 Pro. These earbuds offer immersive sound quality, intelligent Galaxy AI features, and advanced noise control for a premium listening experience. We understand how frustrating it can be when others cannot hear you clearly during calls, especially when the earbuds are otherwise performing well. Please refer to the link below for troubleshooting options to improve call quality. We appreciate your continued support of Galaxy Buds and your valuable feedback for Samsung.
Poor audio quality when using Galaxy buds to make calls
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy Buds3 Pro. These earbuds offer immersive sound quality, intelligent Galaxy AI features, and advanced noise control for a premium listening experience. We understand how frustrating it can be when others cannot hear you clearly during calls, especially when the earbuds are otherwise performing well. Please refer to the link below for troubleshooting options to improve call quality. We appreciate your continued support of Galaxy Buds and your valuable feedback for Samsung.
Poor audio quality when using Galaxy buds to make calls
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Problems with achieving a good fit
on August 17, 2026
Posted by: DocAPhD
[This review was collected as part of a promotion.] Since my new phone came without an earphone jack, I chose to purchase a set of Galaxy Buds3 Pro. I have always struggled to get a good fit with earphones and these were no exception. The provided eartips were quickly replaced with Comply Max eartips, which were an improvement but still did not achieve a good fit according to the fit test. Since these are my first earbuds, I have no comparison to make with others as to sound quality and noise reduction. They are, of course, a step up from the earphones supplied with earlier phone models. I am a bit of an audiophile and do not find headphones of any sort as a replacement for full range speakers, but these work well enough on the go for my limited use.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best buds ever owned
on August 17, 2026
Posted by: SamsungPro
[This review was collected as part of a promotion.] I chose the buds 3 pro because of the price and reviews! The best choice I could make! The sound is amazing!! The compatibility to my phone is perfection!
Value
5
Written by a customer while visiting Samsung US