Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(14,806 Reviews)
Open Ratings Snapshot
Rating breakdown 14,806 reviews
5 Stars
10,179
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product. 
(
3,499 out of 4,528
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
4 out of 5
4
This product has an incredible sound.
on August 16, 2025
Posted by: Junior16
[This review was collected as part of a promotion.] Artificial intelligence is very good because it allows me to listen when an ambulance is approaching me, noise cancellation and micron are very good.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best fit for anyone who has mild to moderate hear
on August 16, 2025
Posted by: Steve42755
from Marengo, IL
Expertise:Expert
Hear is the thing (get that play on words), one of the greatest features that the Buds 3 Pro offer is the “Adaptive Ambient Sound”. If you wear hearing aids or just have hearing issues the Galaxy 3 Pro Buds downloadable program “Galaxy Wearable” offers a test that you do to base the final sounds produced that are fine tuned for your hearing deficiencies.
In addition, they offer a further adjustment as the program offers an additional sound volume adjustment to help with background sounds as a function that lets you adjust for high and extra high volume in the background sounds, which makes it easier to hear for people with mild to moderate hearing loss. They also allow you to boast voices in front of you, while enjoying your favorite tones.
At this point, I must say these are features you probably only enjoy if you have a Samsung Galaxy phone as I have not tried these on any other phone types. However, if you have a Galaxy phone, let me continue. I have tried the Buds FE, the Buds 2 Pro, and now the Buds 3 Pro. My wife tried the Buds 2 Pro and now has the Buds FE, which fit her ears the best. I love the fit of the Bubs 3 Pro, and since I have hearing issues the more expensive advanced speaker system is a must for me.
So, we are finally at a point to discuss the sound quality of these Buds. As I stated, I’ve tried all three, and they all sound pretty impressive. When I was younger, I owned all McIntosh tube equipment and used an ESS Heil bi-amplification speaker system which due to the volume I listened at probably now account for some my hearing deficiencies today. With that said, I am amazed with the quality I now can achieve with the Bubs 3 Pro.
On the other hand, my wife is so pleased with the Galaxy Buds FE. I have tried many different price levels ear buds, and it depends on your personal taste and standards of excellence. I again want to state how pleased I am with the “Galaxy Wearable” program for the use with most of the Samsung's buds.
To round this out, I would like to state that I find the quality of the Samsung Galaxy Ear Buds 3 Pro coupled with there software to be the best fit for anyone who has mild to moderate hearing loss. It my guess that anyone could benefit with these personal adjustments
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great ip rating
on August 16, 2025
Posted by: TheReverend
[This review was collected as part of a promotion.] Dropped them in my sink on accident while washing my ears and they still work great.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
This product has actually excellent features and g
on August 16, 2025
Posted by: Spearchukker76
[This review was collected as part of a promotion.] This product has actually excellent features and sound quality, however, I've own mine for less than a year. Yeah, and they've already stopped taking a charge. The pack the case doesn't even light up whenever I plug it in, so they're basically dead in the water less than a year into my ownership.And I wasn't hard and I didn't abuse them. So I'm disappointed in that and I can't find my receipt so I'm not even sure that I can warranty them. So i've sat in with a pair of three hundred dollar earbuds they're doing me no good
Value
2 out of 5
2
Response from Samsung USBy R&R Team, August 18, 2025
Thanks for taking the time to share your feedback on the Galaxy Buds3 Pro. We hate to see this happen with your Galaxy Buds3 Pro. At Samsung, we proudly warrant our products against manufacturing defects in material and workmanship for a limited 12-month period. If you haven't had the chance, consider Samsung Care+ for added peace of mind. It offers extended protection and support, and you can enroll eligible mobile devices on Samsung.com at the time of purchase or within 60 days after at samsungcareplus.com. Please feel free to reach out to us at Samsung Support so we can assist you further with this and look into a resolution. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Love the sound and battery life.
on August 16, 2025
Posted by: feeppers
[This review was collected as part of a promotion.] I mostly use the buds to listen to music with noise canceling when working outside. I work in a factory with a ton of noise. I can log onto a Teams meeting and hear everything clearly and the rest of the participants don't hear the background noise. I have used them for the speech to text features for messaging.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excelentes
on August 16, 2025
Posted by: yunieska
Verified Purchase:Yes
I really like them so far, I see them as very good.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Product works great
on August 16, 2025
Posted by: Tornado25
[This review was collected as part of a promotion.] Still haven't figured out how to use all the features but I am enjoying everything I have figured out so far!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy Buds3 Pro
on August 16, 2025
Posted by: Vaughanj366
[This review was collected as part of a promotion.] I use my Galaxy Buds3 all day while at work. I use the ask Gemini Galaxy AI for help with emails and reports. While at home I watch videos and listen to music. The sound quality is amazing and exactly what I have come to expect from Samsung. I am a loyal Samsung customer, from my phone to my TV and even my washer and dryer. Thank you for making quality electronics products for my family and I to enjoy.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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