Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,806 Reviews)
Rating breakdown 14,806 reviews
5 Stars
10,179
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
I can't leave home without them
on August 17, 2025
Posted by: Nijaiw
[This review was collected as part of a promotion.] I take them with me everywhere i go . No matter where i am going too. I can't get thought the day with not know they are with me at all time
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Galaxy Ear Buds 3 Pro are AWESOME!
on August 17, 2025
Posted by: Busyretiree
[This review was collected as part of a promotion.] My Galaxy Ear Buds 3 Pro are AWESOME!
THEY DON'T FALL OUT OF MY EARS!
The sound is great and they are comfortable to wear for long periods of time.
THEY DON'T FALL OUT OF MY EARS!
The sound is great and they are comfortable to wear for long periods of time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Rich and clear sound
on August 17, 2025
Posted by: X92PRO
[This review was collected as part of a promotion.] Galaxy buds 3 pro delivers reach amd high quality sound, gaming, music, videos, and calls. I personally use my buds 3 pro with a custom EQ which makes it very interesting to use while gaming. It works seamlessly with your galaxy devices. Overall the buds 3 pro is one the best buds to use with your galaxy devices.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Broke in 6 months. Poor quality standards
on August 17, 2025
Posted by: PaBob2009
[This review was collected as part of a promotion.] Broke in 6 months. Poor quality standard.
Pathetic quality and very flimsy.
Pathetic quality and very flimsy.
Sound quality is poor..
Value
1
Response from Samsung USBy R&R Team, August 18, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro! To assist you better with the issue of the buds breaking, we would need to gather some additional information. Please reach out to us at Samsung Support so we can get started. Also, keep in mind that Samsung offers a 12-month limited warranty for manufacturer defects. You may also consider adding additional coverage with Samsung Care+ on eligible devices for extended protection and additional support. We look forward to hearing from you and helping you! -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Still great
on August 17, 2025
Posted by: SamsungBoy
[This review was collected as part of a promotion.] Honestly loved the Buds2 and wasn't excited when I saw the new design. However, these are incredible. The sound is great and controls are easy to use and very convenient. All Samsung everything
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the Buds
on August 16, 2025
Posted by: Skee67
[This review was collected as part of a promotion.] I love the BudsPro 3. Only issue is have found is that they do not like moisture. Was wearing them while I was power washing the house and my car and my ears got sweaty. Took awhile for them to dry out so I could recharge them. I have not used Galaxy AI.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Try something else.
on August 16, 2025
Posted by: Cresh
Expertise:Intermediate
The right bud has stopped charging all together. I've read through reddit people have had tons of issues with the connectors on these buds/case. I've tried everything to get my right bud to charge and unfortunately nothing has worked. Im pretty sure it's just defective or the charging pins aren't working correctly. Samsung use to make decent quality.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, August 18, 2025
We appreciate you taking the time to share your feedback on the Galaxy Buds3 Pro, Cresh. Your feedback is crucial as we continue to make changes and improvements. We see that you may be experiencing some challenges trying to get your right bud to charge. We've attached a link to help you troubleshoot this. We also wanted to point out that Samsung products are covered by a 12-month limited warranty against manufacturing defects in material and workmanship. You also have the option to purchase additional coverage with Samsung Care+ for eligible devices, which provides extended protection and extra support. If this persists, please be sure to reach out to us at Samsung Support so that we can take a closer look at what could be causing this. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10000013/#samsung-earbuds-dont-charge
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshoot/TSG10000013/#samsung-earbuds-dont-charge
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: cgriffis3150
from Tuscola Texas
Expertise:Intermediate
Verified Purchase:Yes
Going from the 2 to the 3 is a huge difference. I actually find myself using my 2's instead of the 3s. The fit is absolutely terrible. The noise cancelling is sub par because of the fit. Sound quality is still up in the air because of the fit. Yes I have tried all three of the tips, none of them fit snugly and the fit test fails every time. I'm going to invest in some after market tips to see if that helps. Honestly save your money until the 4s come out.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
1
Value
2
Response from Samsung USBy R&R Team, August 18, 2025
Thank you for sharing your thoughts about the Galaxy Buds3 Pro! We truly want to ensure that you have the best fit with your buds so that you can enjoy their exceptional sound and features. It’s great to see that you've already tried the additional bud tips and completed the fit test. Just a reminder, to achieve optimal placement, be sure to check the bottom of the earbuds for the directional marks. You’ll notice an L for the left bud and an R for the right one. Insert the R bud into your right ear with the R facing you, and the L bud into your left ear with the L facing you. For the microphone, angle the blade slightly so it points toward your mouth rather than straight down. You can also adjust the buds by rotating them forward and backward to find the fit that feels just right for you. We appreciate your feedback, and if you have any more questions or need further assistance, please feel free to reach out to us at Samsung Support! -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US